My husband went to pick up the trailer they were not aware he was coming to get it we had booked it in advance my husband had to dig the trailer out of 3ft of snow by him self The guy who hooked the trailer up did NOT hook it up properly because the trailer came off of the truck ball while driving down the highway and was only attached to the truck by the chains that MY husband had to attach The service was terrible the tires on the trailer had next to no air in them I do not think that this location should be in charge of any uhaul equipment I am not happy regarding any of these matters and I will be calling uhaul on Monday to make a formal complaint!AARON JAMES R.
Customer Reviews for Nine Pine Truck Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Was given a trailer with no air in the tire, a truck with 40 miles to empty and had to dig the trailer out myself. Don't go to this locationRYAN GEOFFREY M.
Le client n'a pas laissé de commentaire.trudy A.
Staff was very nice.ALLISON W.
Someone should check the truck before it goes out to the next person.VERONIQUE NADIA J.
Le client n'a pas laissé de commentaire.MEGAN LEIGH M.
Le client n'a pas laissé de commentaire.Judy M.
Le client n'a pas laissé de commentaire.Son Ha L.
Le client n'a pas laissé de commentaire.SHARON ELIZABETH H.
You can send me $100. The person in charge of the Uhaul at this location told me to put gas in the vehicle. When I asked him how I would know how much to put in, he said it didn't matter because uhaul would refund me if the fuel was more than when I picked it up. I filled the truck ($160) and only used about $60.Kimberley Joy L.
I had to have this unit repaired during my rental, one of the lights stopped working, this cost me my time and I was never offered any type of credit for this service,DAVID J.