Customer Reviews for NO DEBT LLC
(U-Haul Neighborhood Dealer)

50 évaluations

505 W Deyoung St Ste B   Marion, IL 62959

(618) 997-2508

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(618) 997-2508

505 W Deyoung St Ste B
Marion, IL 62959

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Nothing, Donny was great to work with; this is the third time we have rented at this location. Will again if the need arises.

TERRENCE B 
Évaluation :
2

Truck was dirty,ran very sluggish and ignition turned truck on without key in it. And I returned the truck in on the 6th and now guy is saying.damage is done to truck and 500 miles was driven in it why is he just now checking it in on the 11th

amanda w 
Évaluation :
5

Great service!

Roy A 
Évaluation :
5

I recommend this U haul location to anyone

YONER J 
Évaluation :
5

He did a good job thank you

Bertha P 
Évaluation :
5

The owner went well above and beyond what could be expected of him to make sure I was able to rent as scheduled! He happened to be off the day I scheduled, and he drove into the office on his day off to make sure I was able to make my move as scheduled. This kind of service is highly appreciated, and rare in today's work environment. A big thank you to him!

Michael G 
Évaluation :
5

Workers went above and beyond to get me taken care of. Thank you so very much. Love that trailer I wish I had one.

jeremy b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott w 
Évaluation :
5

Very nice people...

mike M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim d 
Évaluation :
5

Great guy to work with you.

james m 
Évaluation :
1

We dropped the trailer off at 6pm on Sunday 3/5. Over 12 hours earlier than it was due back. The rental agreement with a note about early return was stuck in the key drop box. The trailer was not checked in until 3:28pm on 3/6. After the time it was due at 1pm. This resulted in an extra day rental charge. How can that be when trailer was dropped off early?!

Shannon W 
Évaluation :
4

I rented a truck and trailer. The lights on the trailer didn't work. Several things were tried including having to drive the truck to a different dealer Toby get a different trailer. That trailer had the same problem. It was suggested I go to the store and BUY a seven pin plug to replace the four pin. I didn't do that and the dealer finally checked the fuses. The trailer fuse was blown. We had to drive back to the original dealer to get a fuse from another truck. The lights then work and I was able to get the trailer and make the trip.

Michael C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri M 
Évaluation :
5

Excellent customer service. I can't imagine how the service could be any better.

BRAD S 
Évaluation :
3

This guy automatically charged me for insurance. I did not want it. The place was dirty. The gas tank had substantially less in it than the paperwork stated.

JOHN H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Earl C 
Évaluation :
5

nice people to deal with courteous and very helpful

john t 
Évaluation :
5

Uhaul was fine, very close to my previous home, and communication was great. Only problem was that the dolly and blankets were not in the truck

David K 
Évaluation :
3

When you charge me $116,75and then I get a notice from my bank for $193 I will never use u haul again,or recommend them!

Fred B 
Évaluation :
1

Wait for guy to finish personal call. Dirty office filled with second amendment/pro gun and ironically religious items. Office smelled awful due to smoking in it. Guy was totally rude

Timothy G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

teresa h 
Évaluation :
5

Awesome service

Angela M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S 
Évaluation :
5

I used after hour drop box.

CARL W 
Évaluation :
5

Dealer had great customer service. If ever needs again will definitely go to this location.

callie a 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Larry G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob J 
Évaluation :
5

Fast friendly service.

PAUL G 
Évaluation :
5

Didn't have size needed, would have to go cities over to get doze needed and pay extra in mileage, there was no compensation for the mileage.

GLORIA S 
Évaluation :
1

My pickup time was 9:30, when I got there the place was t open, finally a lady came to the door and showed me a number to call. The man stated that he didn't even know I was coming. I had to wait for him and it was almost 11 when I got the truck. I had needed and chose to get a dolly when renting my truck but he had none. The truck had sticky soda spilt in the cup holders and the drivers floor board was muddy. When checking out and you ask for pics it only lets you send one so I couldn't send the pic of the muddy floor.

Sarena K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSEPH A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY G 
Évaluation :
1

I arrived at this location to turn in u haul around 1pm and no one was there, their door was unlocked but Noone there. I tried calling and left message. I ended up returning the uhaul via online, which was very inconvenient and time consuming .

doris r 
Évaluation :
5

Install a Jack on the trailer. It's very heavy and hard to unhook by yourself after hours

Brian B 
Évaluation :
5

This location was great. Plenty of space, clean lot, and we'll lit. It was however my 3rd attempt to drop off. The first two were HORRIBLE!! 900 E DeYoung, Preventative Maintenance, had no way on the lot and absolutely ZERO light. I tried twice there. Then I went to 1007 S Court St, SI Towing & Recovery. They were just as bad. No room and no light. Both places looked like a great place to have an accident and be robbed. The final place, however, is what you should demand as a company. The other two were pathetic.

STUART M 
Évaluation :
5

Super friendly and efficient! Very professional!

MICHELLE D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANYA B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J 
Évaluation :
1

The key was not left in the box and the store that was to open at 9am was not opened till 9:45

Rodney D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W 
Évaluation :
2

Need someone there!

Connie H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS C 
Évaluation :
4

Swift and painless! No issues at all!

JAMES M 
Évaluation :
1

The guy was 20 minutes late for my truck rental pick up! Only kept the truck for 2,5 hours,, I was told I'd be charged $71 for driving 14 miles since I didn't put gas in it before returning it! When I wanted to take the truck to put gas in it when I was told how much the gas charge would be I was told I'd have to sign a new contract even though I'd rented the truck for 23 hours! Never, ever will I rent from U haul again nor will I recommend!

VICKIE D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin S 
Non les évaluations ont été soumises pour cet établissement.

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