Customer Reviews for Noltes Service & 24 Hour Towing LLC
(U-Haul Neighborhood Dealer)

243 évaluations

2850 Jackson St   Oshkosh, WI 54901

(920) 267-5041

Heures d’ouverture

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(920) 267-5041

2850 Jackson St
Oshkosh, WI 54901

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 7 am–5 pm
  • Sat-Sun: Closed
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

Make sure the trailer is cleaned out. I rented a motorcycle trailer to pick up a motorcycle and there was a 2 foot strip carpet tack strip for oncrete with all the nails in it right down the center of the trailer. Another 2 inch piece broke off and was in another location of the trailer. A couple loose nails as well. A plastic bag. I picked up a 24 000 dollar motorcycle. Its unacceptable.

Robert Skruch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Madvin 
Évaluation :
4

No problems.

Richard Carow 
Évaluation :
4

Professional and courteous people, was treated with respect and professionalism. Will use again in the future, if need be.

Daniel Potirala 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Garrity 
Évaluation :
5

Everyone was helpful and made picking up the equipment a breeze. I dropped off after hours and the lot is well lit and easy to navigate

Joshua Werner 
Évaluation :
5

Staff was wonderful and extremely helpful

Paula Hayford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Lang 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Boucher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY WINTERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cedric Perry 
Évaluation :
2

Make sure the receiving party knows to call u-haul because they didn’t register my drop off and it was a whole thing.

Liam McLeod 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte Fletcher 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joe spanbauer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith Emmrich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Wintrow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marianne Madariaga 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thayne robinson 
Évaluation :
5

Simple easy, didn’t have to speak to customer service again

Mark Kovach 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES ANDERSON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fred Silbernagel 
Évaluation :
5

Not sure rent a couple of times from this location and was excellent both times

Dave Cooper 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marianne Madariaga 
Évaluation :
5

Amazing girl that worked at this particular location. She went above and beyond.

BRIAN MC COMBS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Jackson 
Évaluation :
5

Ooft I got burned by the cost of this one. It was completely on me for not quoting a one way trip from Houghton to Waukesha, but I had previously understood that round trip was almost always cheaper because you're returning the truck. It would have been $306 + gas for a one way trip. This trip cost $290 in gasoline alone. Had I even just done two one way trips one from Oshkosh to Houghton and one Houghton to Oshkosh, I would have saved more than $200 and had two extra days allowed for the trip.

Paul Daily 
Évaluation :
5

Great exoerience! Christina did a great job!

Lisa Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth McCormick 
Évaluation :
5

She was very nice and quick to to help.

RAMANZANI KAZINGUFU 
Évaluation :
5

the clerk was very accommodating and very friendly

Zach BUSCHE 
Évaluation :
5

I was happy I chose this location to rent a trailer. Service was great! Very friendly Staff. Employees were very knowledgeable and which made for a very smooth process. Equipment was in great shape! Well maintained! Noltes will definitely be my first choice next time I need to rent equipment.

Jess Fraser 
Évaluation :
4

Trailer was clean but the tires on trailer were low on air, not much tread and cupped. Had issues during the trip and had to spend 3 hours getting the tires replaced. The road side assistance support was fantastic and stayed in contact with us throughout the repair

Daniel Reuter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY MARHEFKE 
Évaluation :
1

Someone be at the location or someone automatically talk you through it on the phone. Took hours in the parking lot just to get the keys out of the lock box.

deion hargrove 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stanley Marhefke 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dan Clark 
Évaluation :
1

Have equipment that is requested but the customer and paid for on the truck. Since this is a lockbox place they are unable to get it is the location is not open and just have to go without. The vehicle had other damage but that shouldn't be the persons job to check up on your people. I had three or four spots that didn't have x to show damage. It was 60 miles from my house to go pick it up, i wouldn't consider that to very good. Also your reset password doesn't work properly since it wouldn't except my password.

Darin Collier 
Évaluation :
5

Great selection of trailers, easy to locate.

Charles Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Phillips 
Évaluation :
5

Service rapide et convivial.

Donald Phillips 
Évaluation :
2

The key that we received in the lock box was for the wrong 26 foot truck. Thank goodness someone else with the right key was trying to get the other 26 foot truck to open. The mileage was also off my 4000 so the drop off process was horrendous.

Emily Belongia 
Évaluation :
4

The lady at the desk was very friendly and polite.

Thomas Blake 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah Robinson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amanda peabody 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyron Thompson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jill Krabbe 
Évaluation :
4

very helpful and professional

Joseph Antonneau 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLEN TOMASZEK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caroline Nigl 
Évaluation :
5

24/7 rental worked great, keys lockbox was easy to locate.

CHARLES ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason Selwitschka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger Jaeger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Thompson 
Évaluation :
5

Chuck & Lisa go above & beyond to serve the customer. Any auto repairs, towing or moving needs, Noltes is my go to.

Justin Kaminski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Anderson 
Évaluation :
4

We actually reserved our Uhaul at another location in Oshkosh and were never informed that we would need to pick it up at an alternate location...that would have been good information to share with us to avoid us driving to the Ohio Street location that morning only to be told we needs to go to Noltes to pick up the Uhaul.

greg volkman 
Évaluation :
5

Very kind and helpful and polite

JOE CHOUINARD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Sobojinski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Weddig 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA ANDERSON 
Évaluation :
1

The location was closed when we got there to pick up the truck. We received no information on how to find/get the truck. My account online prompted us that someone would be at the location for hand delivery. I spent 30 minutes calling other locations in the city until an employee was able to go into my account and make the necessary changes so we could pick up the truck through the online process, rather than in person. What should have been a simple process, ultimately took 45 minutes to get the truck. I also ordered boxes, and was not told that I had to drive to another location across town to pick them up. I now have to make an additional phone call to get reimbursed for the boxes I didn't receive. Overall, a very poor pick up experience.

Jason Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Anderson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erin Berger 
Évaluation :
5

Everyone was very professional. They had everything ready. It was a quick in and out. Thank you for the promptness.

John Pounder 
Évaluation :
5

overall excellence of the truck and customer service. very satisfied!!!!

SHIRLEY CHURCHILL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck Anderson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDWARD NOE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA ANDERSON 
Évaluation :
1

Horriable, first off this was not the location I reserved the truck from, very upset. Second they did not go over the precheck with me. They just did a quick walk around and said "your good here's the keys". I had to check the lights at different u- hual location, because I had great service from THAT location before, to see if they worked. Will never work with this location again.

Christopher Jarvis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Briana Jackson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sally Tuttle 
Évaluation :
4

The Jackson location was great. Unfortunately, our reservation was at the Ohio street location. When we got there, they didn't have the trailer we reserved. They were totally inept.

Nancy Bremhmer 
Évaluation :
3

We were told the trailer was 6 and 1/2 ft wide and that it would fit our needs. Well the ramp and the trailer opening was only 5 ft wide. We were not able to use the trailer. We wasted money, time, and travel because we were told a false statement. Very disappointed.

doris brockman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith Recha 
Évaluation :
4

All went well,i only did not need that big of a truck

SHIRLEY PLATTA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Household Rentals 
Évaluation :
1

Make sure you contact customer of any changes. I had to drive 40 miles out of my way to pick up my truck. Was my time not important ?

John Castillo 
Évaluation :
5

Lisa was awesome. We had a small glitch and she took care of it in a very professional manner. Need more professionals like her.

Glen Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith krause 
Évaluation :
5

It was actually a frustrating experience for us unfortunately. We got an email saying our truck was GUARENTEED at an Appleton location near us and then we got there only to find out there was not a truck there and had to scramble to figure out what was going on and ended up having to drive an extra half hour out of the way to get a different one. It was hard because we only had a certain amount of time to move things out of our apartment and moving is stressful as is (on top of it I worked night shift that night so that was an extra two hours of sleep I missed out on). Luckily the lady at Nolte's was extremely helpful and helped us get our upgrade and rate adjusted. She definitely went above and beyond and we appreciated her help so much. In the future I would advise not to write GUARENTEED in your emails because that is apparently not true. Or a heads up if there is a possibility of that happening would be nice too..

Megan Goetzman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ED THOMPSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA ANDERSON 
Évaluation :
5

Excellent location and service is extraordinary.

richard fischer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Walton 
Évaluation :
5

Wonderful people to work with

tom franks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard fischer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Hayford 
Évaluation :
5

Had to go further to get the equipment I wanted because the closest location was closed. Noltes service was excellent!

DON MAYER 
Évaluation :
5

Service was quick picking up and returning unit. Very friendly.

Jeff Dreickey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt Everett 
Évaluation :
5

Great Service

tom franks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe Heath 
Évaluation :
3

was unable to pick up truck and auto transport at the same time/ same place

Linda Wensel 
Évaluation :
3

The only thing that I would rate them down for is the communication. I wanted to change our pick up time since we lived in Hortonville and uhaul change my pickup location from Greenville down to Oshkosh, putting extra miles and gas to our trip. But that's fine, I like to spend more money then I have to. My overall crappy experience was with uhaul and not Noltes.

Sara Conger 
Non les évaluations ont été soumises pour cet établissement.

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