Évaluations des clients North Central Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de North Central Automotive

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Mawlid F. le

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Le client n'a pas laissé de commentaire.

Tedros G. le

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I really appreciate u-haul service thanks i will any my friend's to rent uhaul truck

Stephen R. le

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I knew where to park, but signage above the entry door could be more prominent. Didn’t impact my experience, but may help others.

Paul C. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Confusing signage. Difficult to find door to the office.

Tami W. le

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This location has very efficient, friendly staff. However, at your African Food Market location, the service was horrendous. The staff are not trained, slow, blaming the customer or computer.....etc etc. I would not, repeat, NOT return to this location or refer it to anyone.

Mary W. le

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Le client n'a pas laissé de commentaire.

Kendra C. le

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They were closed when I did the drop off. But they called me twice through the day to check on my status, and said all is well and told me where to drop the key. Good communication.

Adam M. le

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That location customer service was amazing.. 5 Star services

Alex P. le

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Feedback forms and comments will not be heeded so I am expecting this to be deleted. I was overcharged for a subpar truck. Then to add insult to injury, I needed to fill the gas tank higher than I picked it up. If you really care, you need to physically review this location. My advice, do a spot check “unannounced”. Maybe if you take responsibility for your brand, you won’t loose more customers like you just have.

James W. le

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Le client n'a pas laissé de commentaire.

Clifford C. le

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Le client n'a pas laissé de commentaire.

David L. le

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The location at 11120 - 154 Street is very busy but only has 2 staff. Expect long waits.

James B. le

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Le client n'a pas laissé de commentaire.

Paul L. le

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Seemed a bit disorganized (could be as it was new location) but all went well

Lodeliza E. le

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For the future, hoping there open in weekend

Zhaocheng H. le

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I was told I can return the truck same day after business hour as one day charge but I got charged extra for late return.

Martin T. le

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Thanks

Lindsey M. le

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Le client n'a pas laissé de commentaire.

Christopher T. le

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Le client n'a pas laissé de commentaire.

Cale M. le

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Highly recommend this location! Renting a U-Haul here was the easiest part of my move.

Ernie S. le

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Well done. Polite knowledgeable friendly I would highly recommended. Thank you for making my day.

Anita V. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Le client n'a pas laissé de commentaire.

Cameron David M. le

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Everything went very well,

Raymond S. le

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Inside windows could be cleaned and wipers did not work well.

Peter M. le

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They were really nice and helpful

Brent C. le

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small problem with the original truck - the battery was dead. Couldn't just swap out another truck, had to re-do the whole contract. Took a little longer to get on the road that planned.

John P. le

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We booked through the website, which did not recognize Canadian holidays like labour Day and did not offer me the 24/7 option for Labour Day. Harry just happened to show up and very graciously rented us the truck we had requested. Thumbs down to UHaul; thumbs up to Harry.

Connley M. le

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When you book equipment 3 months in advance, have it ready or let them know before but the day before. Location was good, uhaul service was horrible

Rich B. le

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Le client n'a pas laissé de commentaire.

Ryan B. le

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Le client n'a pas laissé de commentaire.

Shawn P. le

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It was the overall experience that was very poor and extremely stressful. I went online to book the truck to be picked up at the south edmonton location and received a confirmation that the rental was secured. I got a call 4 days later to tell me that the truck was not available after all. Now I’m scrambling to find a truck 3 days before I needed it. I managed to find one but ended up being a 26’ instead of the 17’ originally reserved. It was only available for 24 hours. From 7am-7am. I travelled 45 minutes to get this truck. It was 7:45am when I got to the location only to find out it didn’t open until 9am. So when I called the 1-800 number the lady told me that I was to do a “self-pickup” which I wasn’t made aware of at the time of booking. Besides I hadn’t even gave a credit card or my drivers license at the time of booking so this didn’t make sense at all. I stood outside this location for 45 minutes trying to work with this woman on the phone to help me get my so called self pickup. Thankfully the manager showed up an hour earlier than the store hours and allowed me into the store to help me get my truck. By this time my scheduled move was behind two hours. I have never had such an awful experience with U-Haul in my life and we’ve used them lots. This whole experience was terribly disappointing and I will never ever use U-Haul again. My husband had just worked a 14 hour night shift and was so exhausted by this whole ordeal. I would so appreciate it if someone could phone me to explain what had went wrong here.

Tracey K. le

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Le client n'a pas laissé de commentaire.