Great service, great equipment!NICOLAS REY B.
Customer Reviews for North Huron Street Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ypsilanti, MI 48197
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h am à 4h pm
- Mar - Sam : 9h am à 6h pm
- Dim : 10h am à 4h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very friendly!CARLA LYNN H.
Le client n'a pas laissé de commentaire.KHAMYA SAIGE-LAT A.
I have had a unit here for years and the staff have always been very helpful, freindly and accomodating. Je les recommande fortement!AIMEE O. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN M.
Le client n'a pas laissé de commentaire.MATHEUS TANGENI S.
The folks at North Huron Street Storage are friendly and helpful. Also, rolling carts are always available in the building to aid with moving items into and out of storage. I highly recommend this business!Angela W. | Expérience générale
Loved how friendly the staff was, will be renting from them again and recommending to friends and family!GARRETT RAY B.
Both attendants are good people. Thank you for all the reminder calls.Cheryl M. | Expérience générale
Cheryl and Gordon went above and beyond to help me with my temporary storage. They treated me like a trusted friend and I appreciate their kindness and the extra efforts they made on my behalf.Cathy K. | Expérience générale
Cheryl the manager was very positive and exceptionally helpful, she always took care of any of my needs or problems promptly and efficiently.WILLIAM MARK D. | Expérience générale
Love this location! Second time we rented from them. Highly recommended; friendly and helpful!leslie W.
I put the gas back where I got it a little above and still got charged for gasCONSTANCE MAIRE S.
The ramp and floor of truck bed had dog feces in it. I spent about 40 minutes cleaning it and then returned the truck without using it whatsoever. I then received a receipt showing they charged me for the rental, when I was under the impression he was not going to charge me anything because of the condition of the truck and fact that I didn't use it. I will require a full refund.JASON LLOYD R.
Le client n'a pas laissé de commentaire.BAILEY ELIZABETH K.
Le client n'a pas laissé de commentaire.Ruth R.
Very nice and pleasant!CIARA LENE G.
Le client n'a pas laissé de commentaire.DAMIAN DAVID E. | Expérience générale
parking lot a bit small but very friendly & helpful staffCAROLYN KENDALL R.
Le client n'a pas laissé de commentaire.THOMAS STOREY S.
This was by far the best customer service I've experienced in years, she was friendly and explained everything with patience. Great experience, thank you!KRISTEN LENORE W.
Le client n'a pas laissé de commentaire.Joshua P.
Always love this location and the the service I recieve!JAZMIN MARIE B.
Le client n'a pas laissé de commentaire.Jennifer B.
Great service and easy to find. Thanks again.CAITLIN ELIZABET K.
Nothing. Everything was perfectROBERT B.
Le client n'a pas laissé de commentaire.MOHAMMAD ISSAM S.
Le client n'a pas laissé de commentaire.Deon F.
Le client n'a pas laissé de commentaire.Nicole C.
Excellent service! Personnel was very helpful and great to work with!Emanuel N.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.MATTHEW TOMMY-CU M.
Le client n'a pas laissé de commentaire.Jennifer A.
Le client n'a pas laissé de commentaire.JACOB JOSEPH P.
top notch service from everyone I interacted with. U-Haul is very fortunate to have such a good teamLAURENCE BERNARD S.
The whole process was efficient and smooth and the staff was professional and friendly especially CherylAlta H.
Le client n'a pas laissé de commentaire.MARLYS THOMPSON D.
Le client n'a pas laissé de commentaire.PAUL JAMES L.
I found the staff to be both friendly and responsible,.KEITH DWAYNE F.
Le client n'a pas laissé de commentaire.STEPHANIE LYNN J.
This place really knows what they are doing. Courteous, helpful staff that make the whole experience a joy. The van was great. Thank you U-Haul!JOHN CHARLES B.
Le client n'a pas laissé de commentaire.RICHARD FRANKLIN Z.
Le client n'a pas laissé de commentaire.Makarand N.
Le client n'a pas laissé de commentaire.tim K.
Employee didn't check the mileage when the truck was returned before me I drove less than 100 miles but was charged for over 150 miles . I was supposed to pick the truck up at 3:30 pm was left waiting till 4:15 because the previous people did not show up on time . So I was over charged and I was waiting around for the truck for 45 minutesFrankie C.
Le client n'a pas laissé de commentaire.Marlen C.
Le client n'a pas laissé de commentaire.Brett H.
This location was 11 out of 10 stars. I told the woman who runs the place I would be a little late and she offered to stay after close to get me squared away. Luckily I didn't need that, but she was smooth and knowledgeable and very nice. I will definitely rent from this specific location again if I can.GEOFFREY NOLAN W.
Always stellar service and well maintained vechilesJAZMIN MARIE B.
Le client n'a pas laissé de commentaire.CHRISTIAN JOSHUA B.
When reserving a van online, Uhaul should let customers know about the deposit you have to put down ontop of what the cost is. Alot of people don't have an extra 100 dollars, especially on the last day of the month.JAMES CLAYTON S.
Le client n'a pas laissé de commentaire.OASIS MALKA L.
Le client n'a pas laissé de commentaire.LESLIE S W.
Great Service, Staff is so friendlyJEANNE ELIZABETH E.
Left truck on off hours.MARK H.
Le client n'a pas laissé de commentaire.Yvonne A.
Le client n'a pas laissé de commentaire.Marissa C.
Le client n'a pas laissé de commentaire.GEORGIA CHRISTIN N.
Le client n'a pas laissé de commentaire.Matthew O.
Stand behind your quotes. A 500$ difference.Tana W.
Le client n'a pas laissé de commentaire.MATTHEWSEAN A.
Le client n'a pas laissé de commentaire.KATHERINE ANN W.
Le client n'a pas laissé de commentaire.MICHAEL WESLEY M.
Cheryl provided excellent customer service.ROBERT ANTHONY O.
Cheryl at North Huron Street Storage 626 N Huron St. Ypsilanti, MI 48197 was excellent to work with, extremely knowledgeable about the products, showed real concern about the many issues and concerns I had during my rental. Cheryl called on multiple occasions to help me with the options I was considering. While on the road, (Michigan to Wisconsin) I contacted the 800 number and had never been so rudely talked to from your company. !n the many years I have used your service, this was almost a game-changer for my family!FREDERICK MICHAE D.
Le client n'a pas laissé de commentaire.Pat L.
Le client n'a pas laissé de commentaire.JAZMIN MARIE B.
Le client n'a pas laissé de commentaire.MINNIE WILLIAMS B.
No changes neededRobert B.
Parking was not obvious. The associate indicated that the lines were to be repainted, but a sign would have been helpful. (Customer Parking) Overall, it was a good experience and I'd rent there again.RUSSELL DAVID C.
Fantastic service, clean well maintained vehicle. Quite happy!Arianna G.
Smooth and friendly...clean and reliable truck I found my new rental go to ThanxSTEPHEN KENT S.
The windshield was totally dirty, no fluid in it either.Macy F.
Cheryl was amazing, thorough, resourceful and a pleasure to work with from start to finish. The location and it's restroom were clean and fresh smelling. 5+ star rating is necessary. Thanks Cheryl!Samuel J.
This was not my location reserved for the truck. I was contacted only the day before that the only truck available was here and it was 30 miles further than my reserved location. This cost me both time and money for the extra drive and gas.Timothy L.
Le client n'a pas laissé de commentaire.KEVIN MICHAEL E.
Le client n'a pas laissé de commentaire.Rachel S.
Le client n'a pas laissé de commentaire.BRENDA G.
you guys were awesome!! thank u so much. moving is stressful enough so it's nice to know renting the equipment is easy at this locationERIC J.
I have been to the Washtenaw U-Haul and have had the worst experience two times in the last 2 years and I am so glad to know that you guys do the U-Haul service cuz I will not be going back to themROSALIE E.
Customer service was fantasticCARRIE VEE H.
Wonderful customer service, fast pick up and drop off. Highly recommendedJoshua R.
Le client n'a pas laissé de commentaire.ANNE ELIZABETH G.
Le client n'a pas laissé de commentaire.DIEGO F.
Unbelievably wonderful customer service (Cheryl)! During a time when it seems that customer service is almost gone, Cheryl was so professional, so kind and accommodating- I wanted to hire her myself on the spot! But she said, â€œI love my jobâ€. And it was evident! I will ONLY use this particular U-Haul site, even if that means it might cost me more money!PATRICK BRIEN B.
Very friendly. A pleasure to work with.JAMES ANDREW W.
Customer service was excellent.ERIK H.
Le client n'a pas laissé de commentaire.Steven A.
Convenient location and superb customer service.SAMUEL T.
Carol was amazing!! She was able to help us and had all the answers to our questions. I have never met a more customer service-oriented person, thank you very much!JEFFREY ALAN C.
Wonderful customer serviceMARY JEAN S.
The truck was quite old and had a few issues. The person behind the counter was amazing! She was so much help and so personable. So 3 stars for the truck and 5 for the outstanding for the pickup site.JOHN CHARLES B.
Super easy and super friendly, helpful staffCAITLIN ELIZABET D.
The customer service is awesome and the attendant ( Sales Rep ) is one of the best. This location is totally recommended. I for sure will come back to rent from here.PABLO OTILIO G.
Le client n'a pas laissé de commentaire.DANIELLE MONIQUE S.
The manager at this location helped solve a problem generated by the online system. I tried to rent truck and trailer from same location and the website said my reservation was guaranteed, however when I arrived the location did not handle car trailers.SEANAN RANDALL H.
I had to change locations to picknup my tuck as your system failed tonsecure my truck for twondays in south lyon, yet I hade two confirmed reservationsChristopher B.
Le client n'a pas laissé de commentaire.David H.
Cheryl at the front desk is delightful! Very friendly, very helpful. A truck is a truck, but the staff make a difference. The truck was in great shape and clean.JAMES MICHEL P.
Le client n'a pas laissé de commentaire.COREAL LOUISE J.
Easy and efficientâ€¦ I would definitely use them againDAVID W.
They were so helpful when I needed to upgrade my truck the same day. Lovely people that are very customer service oriented. Will recommend to allFRANKIE MARIE B.
Le client n'a pas laissé de commentaire.Marian G.
Le client n'a pas laissé de commentaire.RAUL F.
Le client n'a pas laissé de commentaire.James A.