Le client n'a pas laissé de commentaire.Jim D.
Customer Reviews for North Roan ServiCenter
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Johnson City, TN 37601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great support and they made the drop off quick and easy. Very kind establishment.TROY S.
I wanted to thank the staff at Uhaul for a wonderful experience. Rick and John were amazing. They could not locate an appliance dolly and called another store to try to find one. John ultimately let me borrow his personal dolly as well as the tools to disconnect the washer. Great service. Highly recommended ðŸ'•DANA A.
The Service Manager was exceptional.NICHOLAS C.
Pretend you care and show it better with better concessions than just grudgingly giving a few extra miles. Your policies and manner of business has me too angry to say more without getting explicitly unprofessional.LESTER G.
Le client n'a pas laissé de commentaire.MARCUS B.
Le client n'a pas laissé de commentaire.JUDY H.
None Was closed Checked out via phoneGarrett B.
The plug for the lights that you hook into your vehicle had a short in it...I brought it to the guys atn that walked out with me and nothing was done ...I left and was stuck with this trailer for 3Amanda O.
The truck I drove today needs to be REPAIRED I have rented several trucks this one sputtered and felt like it was running down rumble strips smelt like something was smoking and burning. The ac was not cold. The inside the truck was disgusting oh wait the seats where clean thank God for seatbelts cause you slipped all over on the also fell out of the truck. Customer service was decent the guy was friendly.SAMANTHA K.
Le client n'a pas laissé de commentaire.MICHAEL G.
2lbs of hamburger meat in the glove box that had maggots growing in it. It stunk so bad. Luckily we found it when we got home and not on the rd. We spent 2 hours cleaning up the mess , Could not run the air for the smell because the nasty had run down in the dash. Had to drive 4 hours with the windows down to keep from getting sick. Hopefully we will not get sick from the bacteria that was in dash and cracks in the floor that could not be cleaned. Took it back to the dealer and out of a 325 rental credited 15 for cleaning supplies which was ridiculous.ANTHONY G.
N/A excellent operation!!!PAUL B.
I would lo e to speak with someoneike about my return experience. We originally were scheduled to return to the Marlet St. Location. The individual was AWFUL!!! said I'm full go somewhere else. Not helpful extremely rude. So not having any clue where we were we had to google another location. We ended at Roan street and Rick was a saint!!! So wonderful and helpful. Someone needs to revoke the Market St locations ability to use Uhaul. They are giving you a bad name!!! Please call me to discuss!!!PAUL JOSEPH O.
Le client n'a pas laissé de commentaire.MATTHEW G.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.MATTHEW L.
The owner is quite knowledgeable and helpful.JOHN W.
After hour drop off. No parking, appears to be a junky gas station, poor parking lot organized and poor parking options.Chris N.
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.Putu S.
The management staff is quite professional & made both of my rentals' processes easy & convenient. I wouldn't change a thing!! PaulPAUL B.
The employees at this location went ABOVE AND BEYOND...... I can not say enough about how friendly, so very down to earth and accommodating the gentleman helping me a and my husband was. The world would be such a great place with more people like him in it. UHAUL should be honored to have such an asset to their team. God blessGREGORIO R.
The place here is right next to a major center. Although they were very helpful and willing to work with me, it did not make sense as it was near a major center. Having said that, they were very helpful and did a fantastic job! I recommend them.ALFREDO G.
Le client n'a pas laissé de commentaire.Landin S.
Great friendly staffMELANIE S.
Le client n'a pas laissé de commentaire.Miranda G.
Le client n'a pas laissé de commentaire.JACK W.
Le client n'a pas laissé de commentaire.Allston H.
Can't think of anything. All was well.EDWARD M.
Le client n'a pas laissé de commentaire.DARRELL B.
Le client n'a pas laissé de commentaire.Sandra C.
Le client n'a pas laissé de commentaire.Roger C.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.JOHN W.
The employees at this location are great!! Very nice. However, I rented a Uhaul to drive from Tennessee to Montana. The windshield wipers didn't work, they wouldn't wipe water off properly and it rained pretty much the whole 3 day drive. The belt sounded like it was going to snap too, luckily we got there safely and didn't have mechanical issues. Also the back of the truck wasn't clean it had dog food crumbles in it.Lauren P.
Le client n'a pas laissé de commentaire.DALLAS C.
PERSONALSERVICE BUT SMALL AREA TO CONDUCT BUSINESS, ONLY ALLOWING ONE PERSON AT A TIME..Frank G.
Guys were very nice n helpful. Will be a repeat customer. Offered to load dolly n very good prices.DEBRA W.
We were so pleased with our experienceSherry M.
Glad to be back in Tennessee!!!GENEVIEVE P.
This dealer went out of their way to assist me. I was very thankful.JAMES B.
Le client n'a pas laissé de commentaire.Wendy D.
Nothing. This group of guys were the friendliest around.STEPHEN D.
Le client n'a pas laissé de commentaire.Larry E.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.Erica P.
Perfect location. Very professional. Best I've been treated at any business.Elizabeth W.
I received courteous and thorough service from the staff members that assisted me.Aaron G.
Very courteous and helpful. Thank you.ERICA W.
Le client n'a pas laissé de commentaire.Joe C.
Le client n'a pas laissé de commentaire.Jerry S.
Le client n'a pas laissé de commentaire.William B.
Cab was very dirtyEarnest W.
He was very professional and courteous. He was very helpful.Tracy C.
Le client n'a pas laissé de commentaire.Ed T.
Service at my pickup location was outstanding. Great staff, could not have asked for better people to work with!!Roger P.
Very fast check in. Really quick and easy. Man was very helpful.Avery W.
Le client n'a pas laissé de commentaire.Grayson N.
Exceptionally accommodating folks; great rapport with customerPAUL G.
Le client n'a pas laissé de commentaire.Brenda D.
Thank you so much for your customer services, providing the extra 75 miles really saved us money and we appreciate you thinking of your customers. It was super easy to pick up from this location and great employeesRonald G.
I was there for 45 mins just to get a truck that I had reservations for then when I had put gas in it but it wasn't enough the guys said if he did it then it would be like 6 dollars come to find out it was almost 22 dollars . I don't think this place knows what they are doling I'll never rent a truck from them again.Brian H.
I always use this location when dropping off or renting. They see you as you turn onto the lot one man comes out to direct you while another man begins your paperwork. The whole process takes a total of 5 minutes. Beyond excellentMaylee B.
Le client n'a pas laissé de commentaire.Marche P.
Le client n'a pas laissé de commentaire.Karl R.
Drop-off was difficult due to an ofter-hour return. We tried several techniques to have our return acknowledged. This procedure could/should be easier.kenneth K.
The problem is not the pick up and drop off facilities. The problem is your mobile system. It did not work. It was totally useless and a time waster. It does not work and the people working for you knows it is a problem. I spent 45 min. making reservation and then had to go through another bunch of crap when I pick up and drop off. Ridiculous!! Probably will look for another rental company in futureTim E.
Le client n'a pas laissé de commentaire.darius K.
Not much you folks were very and professional Would recommend other folks to go to your establishmentsteven P.
The staff was kind and courteous, made sure we had everything we needed , and everyone was very covid-19 conscious. I would go back in a minute!Christine H.
Le client n'a pas laissé de commentaire.James J.
Great! Super quick and easy and very nice service. The only thing is no one was wearing masks, so that did make me a little uncomfortable considering the circumstances today. Other than that though, they were very helpful and nice!Kaitlyn H.
Friendly and helpful staff, would highly recommend this locationFrank W.
Le client n'a pas laissé de commentaire.Myke Y.
Le client n'a pas laissé de commentaire.BRUCE W.
Le client n'a pas laissé de commentaire.Kelley B.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Angie E.
Le client n'a pas laissé de commentaire.Richard W.
Le client n'a pas laissé de commentaire.Ruth L.
This place is a dump too ., but the people there are really nice and helpful . Excellent staffGreg T.
Le client n'a pas laissé de commentaire.Bruce Marple M.
Le client n'a pas laissé de commentaire.Bert S.
Le client n'a pas laissé de commentaire.Mark C.
Never called or emailed me to notify me equipment return was complete.TIFFANY V.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.Jermey C.
Le client n'a pas laissé de commentaire.Mark P.
VERY NICE PEOPLE TO DO BUSINESS WITH. FRIENDLY KNOWLEDGEABLE AND POLITE!!!! 5 STAR!!!Chester S.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.John C.
These ratings were easy to provide, as this shop does what is expected when providing customer service!john J.
Everything went as well or better than I expected. The 26' truck was perfect for my move. It was clean and in good shape. The gentleman who processed my transaction could not have been nicer! It's such a pleasure to do business with people like him.Robert D.
Le client n'a pas laissé de commentaire.Jerome D.
Le client n'a pas laissé de commentaire.Elaine L.
Le client n'a pas laissé de commentaire.Darby G.
This location was superb. 10 out of 10 stars!!!kelsy C.
Le client n'a pas laissé de commentaire.Christian C.