Le client n'a pas laissé de commentaire.TANYA W.
Customer Reviews for North Story Roadside LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Ellsworth, IA 50075
Services dans cet établissement :
- Mon–FriDe 10 h am à 3 h pm
- SamediDe 10 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great servicenaggell C.
Didn't appreciate the phone call from the Uhaul rep that informed me that I had turned in my last rental the wrong way. I followed the personal instructions from the person in charge where I had rented the equipment and he said everthing was fine. Then to find out later that it was unacceptable. Didn't like that at all.Mark P.
There was nobody at the facility in Ellsworth at 2:30 in the afternoon. There was a sine on the door that said "sorry for the inconvenience, we cannot accept trailer returns". I left it there anyway because I needed to catch a flight. I than received a "cleaning fee" of $10 dollars even though the only thing in the trailer was a small wooden block to chock the tire. Ellsworth also charged me $25 after hours charge. I WAS THERE AT 2:30 PM. What a kick in the pants. I'll probably have to use Uhaul again, but i'm not looking forward to it.Joseph D.
No employee was at location at 4 pm when I went to drop off. I called and they were rude , laughed and said that they had they closed at 3. This location was the closest available after Uhaul called to tell me the Ames location was full and couldn't accept returns. Location is 20 miles from Ames and I was not able to return the next day, so I had to lift the 6x12 trailer to unhook it by myself (63yo lady) with my 86yo mother perched on the back of the trailer for counterbalance. Hurt my back. Mother is ok. Extremely disappointed in this location. They are not a good ambassador for the U-Haul brand!Elizabeth W.
Le client n'a pas laissé de commentaire.Kristen N.
Rented a motorcycle trailer for Four days.. I had to continually stop because driver side wheel hub on the motorcycle trailer kept overheating and getting hot smelling like burnt grease. I tried to contact the facility where I rented it with no answer. And I dropped it off yesterday to my surprise, my bill was $30 more than when I was told it would be. I ran late dropping her off due to the fact I kept having to pull over to cool off driver side hub on the motorcycle trailer.Jeff R.
Le client n'a pas laissé de commentaire.Joe C.
Le client n'a pas laissé de commentaire.Laura F.
Send them to Brad, he'll rake good care of themAngela A.
have a representative that is a little less rude. also have issue with my return. would like a manager to call and discuss my concern.JAMES C.