Le client n'a pas laissé de commentaire.
David G.
Customer Reviews for Northern Auto & Tire Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I only drove one hour out of my way since my reserved 5x8 was not closer. The online app the store used seemed to have problems and delayed checking out
Steven B.Very attentive, and helpful. FAst drop off and great customer service
Julie A.I drove the truck 50 miles and was charged for using 7 gallons of gas....rip off.
Phillip C.I requested 20 moving pads with on-line reservation. No pads were in truck & office was not open when we left with truck at 9:20. Upon my returning of truck, Mgr indicated she has nothing to do with the on-line reservations & that I would have to call U-Haul, which I did. I left a message and when U/Haul called me back, I was advised to contact the location from where I rented the vehicle......
Tom W.The two gentlemen I dealt with (one of whom was Tom) were friendly, efficient, and very professional. They knew what they were doing and got me on the road very quickly. The entire rental process went really well. Je les recommande chaudement.
PETER P.I know it is not possible but I was not guaranteed the size unit until two days before. I reserved it 3 weeks earlier since I had a limited window in which to haul.
THOMASJOSEPH M.Great location. Fast, friendly and most helpful.
FRITZ JOHN E.Great people, outstanding
Kathryn W.Very helpful staff , very courteous and attentive to our needs with recommendations for appropriate equipment to accomplish our goal .
Ken P.Have more automated check-in procedure during hours of operation.
Ronald L.The cab interior was dirty. The personnel were nice.
JEFFREY ROSS A.We needed a trailer on short notice, and we were able to rent one there with no problems
EDWARD T.Excellent place w good people.
NICOLE ANN M.When someone orders things like moving dolly actually put it in the uhaul. Mine was missing and I was charged for it, i wrote it off as a loss
Christopher F.The parking was quite crowded and it was difficult to get the van out of its spot
Eric H.When I arrived at the junky service station / UHaul location, I was completely ignored by one attendant sitting on the porch while he sat with ear buds in. Waited 4-5 minutes at a window (I assume lobby was closed due to covid) until someone appeared and I dropped my key with him, EARLY AFTERNOON ON AUG 28TH -- **A DAY EARLY** FROM WHEN THE TRUCK WAS DUE BACK (by 9:00am Aug 29). The next day I receive an email invoice from UHaul for an additional $40, stating my truck was returned a day late, showing my return was processed after 10:00am on Aug 29th. I replied with my concerns to the "contact us with questions" email provided within that message, and have gotten no response.
Michael R.After dropping off the rented 26' truck after 12 rented hours of the 48 we contracted for we asked for our refund for returning early. The honor store said Tom was not available but would call me back. No call. I called again during business hours and nobody answered my call. I left a message. No call back again. Very sad.
William W.Open air drug dealing after hours. Looked like a scrap yard. Real dump.
Matthew C.