Évaluations des clients Northland Building Supply

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Northland Building Supply

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Willis H.
Évaluation :

arrived for my pickup and the system was down. had to wait an hour. had come in from an hour away to get it. Guy hooked up the trailer but didn't tighten the coupler. trailer came off 3 blocks away while i was in a school zone. thank god for safety chains. Got home and realised there was a padlock on the trailer and i was not given a key for it. had to cut it off.

TROY M.
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Le client n'a pas laissé de commentaire.

Liz N.
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Le client n'a pas laissé de commentaire.

Cindy T.
Évaluation :

Getting the U Hall was great as there were no problems . I had booked it in Regina to be able to have the U Hall ready for my Grand- Daughter & her Boyfriend to pick up in Melfort SK . as my Mother was moving from Nipawin to her new place in Regina. It was ready & there were no issues @ all. The move went very smooth. Thank you & Have a wonderful day. Cindy Temple

Cumberland Colle T.
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Le client n'a pas laissé de commentaire.

Sasha N.
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Le client n'a pas laissé de commentaire.

LYNDA D.
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Le client n'a pas laissé de commentaire.

Denis L.
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Very happy with the friendly professional staff.

DUSTIN S.
Évaluation :

Don't lie about what product you will be providing. Teach your staff how to help a customer and give them the best options possible. when your customers have issues help them.

Kevin G.
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Le client n'a pas laissé de commentaire.

Jason T.
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The u-haul website is not user friendly. I could not get it to change my contract online, I had to get the agent at Northland to do it for me

Mark A.
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Le client n'a pas laissé de commentaire.

Duane M.
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GREAT SERVICE!!

Kevin G.
Évaluation :

Agent was very friendly and helpful.

Benjamin W.
Évaluation :

This location doesn't have adequate knowledge of their services offered. Their customer service is also very poor. When I called to rent I found out only 1 person at this business was allowed to touch the computer regarding uhaul. I left a message. I called again. I left a message. Both times this person couldn't come to the phone. I left my number. No one called me back. I called again and finally reached the person. While being served this person seemed to be learning the process as we were booking me in. I had called to arrange an earlier time for pickup rather than the 10 am start. The certain person again could not come to the phone. I left a message. I called again and told them to write down the new time of 8am. The 27 a nice woman called to confirm my rental, the new time for pick up had not been entered. She was nice in accomodating me that we could have 40 km added with out charge. We live in a little town outside of the rental town. The day of the move I filled out the online form. All the numbers and all the forms and all the pictures required. When we arrived to Melfort location we basically got to fill on all the information again. Why? On such a busy day I was planning on it taking 5 minutes.nope. almost a half hour. So what was the point of the online check in? The gentleman at the melfort location is very friendly. His service is inept. Also our truck needed to ne swept out before we could use it. It was quite dirty.

Kevin S.
Évaluation :

Le client n'a pas laissé de commentaire.

Mia S.
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I had an absolutely terrible experience with U-Haul. Not with the Melfort site, but with the customer service from U-Haul themselves. I called about 8 times within a 3 day span, every single operator had something different to tell me, none of which matched up to what the operator before had told me. Nothing was documented on U-Haul's end like they told me they were documenting. Nothing was clearly communicated to me. They held me accountable for poor documentation and communication on U-Haul's end. Very poor customer service. I am extremely unsatisfied with U-Haul and would absolutely not recommend the headache it caused me.I have never had such a terrible experience and will dodge using U-Haul at all costs from here on out.

Connie N.
Évaluation :

My experience, first time user, was awesome! So nice to have an all- in contained unit in a well maintained trustworthy vehicle. Appreciate the built in ramp and the side rails for tie downs. The truck was very good on gas and I will be sure if needed to not think twice about using the service again or to recommend to others. On another note, the local dealer I dealt with made the whole thing run very smoothly, professional and kind courteous individual. All around great experience. Thank you for affording the public the opportunity!

Daniel O.
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Le client n'a pas laissé de commentaire.

Walter S.
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Le client n'a pas laissé de commentaire.

Billie-Rae I.
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I did not originally have moving blankets on my order or a furniture dolly but they were both on the order. The furniture dolly was taken off however the blankets still remained on the order. We ended up using them however not sure why they were on the order at all.

Non reviews have been submitted for this location.

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