There was something wrong with the truck. It screeched and the faster you drove the more it screeched. There was no one at the pickup location and we needed to use the truck that day.diane G.
Customer Reviews for Northway Exit 16 Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jane C.
the process could have been explained better at the time of setting up the rental I was never told that it was a ride share and was definitely not prepared to do all of the checking the truck out paperwork via the phone . Also your over the phone customer service was horrible ...Howard G.
Very unclear where to park U-Haul trucks and could not find the key drop-box location.Elizabeth W.
Le client n'a pas laissé de commentaire.Diann V.
Guy was beyond rude. Never ever will use uhaul again!SUZANNELORA G.
Very professional personnel, friendly, knowledgeable.Grace A.
The location itself was great and the man who worked there was very helpful but I was frustrated with UHaul for sending me further out of my way to this location (my pick-up location was changed the day before) and then adding another 45 minutes to my pick-up time by sending me to a different location (in the opposite direction) to get moving blankets and a dolly because they weren't available at this location.Kathryn M.
After hours drop offMATTHEW S.
Office closed but phoned staff member. Walked me thru returning process via phone. All worked out great.Terence C.
Have a different method to contact a reference or make this an option before pick up.Jessica B.
Le client n'a pas laissé de commentaire.TIMOTHY B.
Great new facility, conveniently located off the interstate!Marie C.
Le client n'a pas laissé de commentaire.Gary B.