Great staff at this location.Michael W.
Customer Reviews for Northwest Sporting Goods
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Winsted, CT 06098
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 6h30 am à 5h30 pm
- Sam : 6h30 am à 4h pm
- Dim : 6h30 am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Help was courteous and accommodating. When I explained to them that I had to drive an extra 10 miles both ways to get to the vehicle, plus another 10 miles to my destination, they added mileage to the move to compensate. Very reasonable compromise. The vehicle, however was dirty. I had to sweep and wash down the unit before it could be used for a furniture move. I also do not understand why I had to pay more than my contract price for the vehicle because of the switched pickup location, as that was not my doing. Given that the location help was so accommodating on the mileage issue, I chose not to make a fuss about a few bucks. Finally, this location had limited moving blankets and could not fill my order.Brian M.
Le client n'a pas laissé de commentaire.dan R.
Le client n'a pas laissé de commentaire.Deanna C.
No comment other than they're great! I'm a frequent returning customer. Very friendly and helpful.Wayne D.
The location is a gun shop where no one was wearing a mask. The employees were nice and helpful but the environment is potentially uncomfortable for some.Maria C.
It was filthy, full of the previous occupant's trash. They also left cigar ash, loose tobacco, a damaged cargo area, and missing yellow roof tabs. I documented it and did everything on my end to the letter before renting. Picked up and dropped off remotely, as directed to by your App. Despite it being an unpleasant environment to spend 6+ hours, I accomplished what I needed to, returned the Van on time, and followed the instructions in the App for returning it. I threw out my trash and the trash that was already in the vehicle when I rented it, but obviously did not clean up the ash, dirt, tobacco, etc that was left by the previous occupant. I noted this in the UHaul App and yet was hit with specious charges that I tried to dispute unsuccessfully. I feel scammed and taken advantage of by an unethical business that I will never patronize again because this was such a negative and trying experience in every sense.Arnon F.
No no spare tire and the inside was completely dirty stuff was left in itJames O.
Le client n'a pas laissé de commentaire.Martin B.
Only problem I had is price gouging when there was plenty of unused trucks sitting even when I returned the vehicle. I was renting weekly from this location but after today I won't. I'll look elsewhereMichael D.
Very nice people quick service mo hasselsjim G.
Le client n'a pas laissé de commentaire.Paula M.
This is primarily a gun store. Not inviting at all. I returned after hours but have had a mediocre experience in the past.Matthew S.
It is too expensiveAbraham C.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Rachel G.
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.Christine D.
Excellent experience from the moment I walked in to Northwest Sporting goods in Winsted CT. Quick easy check in & a very clean truck. I used the drop off service.Edward M.
Le client n'a pas laissé de commentaire.Richard T.
The dirt lot is riddled with debris that include screws and other foreign objects. It is easy to enter and exit from though. Also idk why there aren't more locations closer to the Norfolk /Canaan area. I had got charged for extra mileage due to that inconvenience.JOSEPH A.
The truck was not ready upon pickup time. It was broke down. Two movers were supposed to be ready at 8:30 am, they were not. They said it would be between11:30-12:30. Then they sent a text saying it would be another 40 minutes. What should of taken a few hours resulted in being all day. I would NOT recommend the moving company again.Richard P.
Location changed on me at the last minute. Very inconvenient!Michael H.
I had ordered moving pads and a furniture dolly. They were NOT included and I contacted Northwest Sporting Goods and they stated they would remove the items from the order because they did not have any available. Upon return of the truck, the returning agent stated the charges for those two items had not been removed. Definitely disappointed with the staff.Robert D S.
While Northwest Sporting Goods did a wonderful job in helping us hook up the wrong trailer and answer our questions, U Haul (the company) did a horrible job with getting us the trailer we wanted in the place we wanted. We planned ahead and made our reservation early, and checked on it two weeks, and then one one week prior to rental, only to be given the wrong trailer at the wrong location!! Their answer to my complaint was, â€œYou can have the wrong trailer, at the wrong location, or you can cancel the order.â€ U Haul has extremely poor, actually non-existent, customer service. Find another place to rent your trailer or truck!Ben P.
Le client n'a pas laissé de commentaire.Sarrena P.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.Gary T.
Le client n'a pas laissé de commentaire.Diane D.
Former Penske customer trying UHaul...pleased with first experience.Mark S.
Le client n'a pas laissé de commentaire.Rich L.
Fastest check in and out ever! Organized and efficient location.James S.
Le client n'a pas laissé de commentaire.JUAN T.
Truck Rental was excellent. Thank you.Charles R.
Can't think of anything. The people were pleasant and the truck was clean and in good condition.Edwin E.
Le client n'a pas laissé de commentaire.Nicki K.
Le client n'a pas laissé de commentaire.CHELSEY A.
This site was very professional and I recommend this establishment to anyone looking for superior customer service. I ordered a truck and was surprised it was already on and warmed up.Vernon E.
Le client n'a pas laissé de commentaire.Roberto C.
Le client n'a pas laissé de commentaire.Mark W.
Truck wouldn't start and have tons of start up problemsashaunta G.
Wonderful people there. Pleasant and kind.Antoinette S.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Antoinette S.
Keep doing what you're doing. The staff at Northwest Sporting Goods were so helpful and kind. Would recommmend anyone to use this location on receiving Uhaul rentals. Very satisfied.Lily H.
Nothing i can think of i was more than happy with the whole interaction at the location will use again if neededeugene A.
Le client n'a pas laissé de commentaire.TIM C.
Le client n'a pas laissé de commentaire.Tara G.
Le client n'a pas laissé de commentaire.Kara C.
Le client n'a pas laissé de commentaire.Christopher W.
Wash inside of windshield.Michael W.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Timothy C.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Michael W.
The original quote I got online was about half of what I paid. I wish the pricing was more accurateSara T.
Le client n'a pas laissé de commentaire.Melissa K.
Awesome location!Douglas K.
They were very nice and positive. However, no one wants to be given a truck with no keys and then be issued a truck stuck behind another truck with 2 feet of snow on it. â€œReady when you get thereâ€ was not our experience.Tiffaney C.
Le client n'a pas laissé de commentaire.Miklos J.
Everyone inside the store was super friendly and about the only highlight of our move. They made it great I would highly recommend this placeDan M.
In my opinion it's over pricebecause it said 19 but then u get hit will all the extra feeMaria M.
Le client n'a pas laissé de commentaire.mark J.
Le client n'a pas laissé de commentaire.george C.
Excellent service every timeKatelyn R.
The engine light was on. The transmission had major problems and was shifting badly.joan Z.
Le client n'a pas laissé de commentaire.Donna A.
Le client n'a pas laissé de commentaire.John C.
Masks are mandatory in Connecticut due to COVID. The workers at the pick up location did not wear masks and when asked about them just said "we're good". There was also a delay in finding our reservation. The truck was fine for our needs, but in the future we will use another pick up locationsMark C.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Nicolay P.
Le client n'a pas laissé de commentaire.gerald G.
Le client n'a pas laissé de commentaire.Gary O.
Le client n'a pas laissé de commentaire.chris B.
Trucks could be cleaned better for the next customer. We had to clean it out before using so my things wouldn't get dirty. Just took additional time to do that.Lisa T.
Le client n'a pas laissé de commentaire.JOSEPHD N.
Le client n'a pas laissé de commentaire.Pedro D.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Jessica M.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.william S.
Le client n'a pas laissé de commentaire.Michael R.
I did everything on my own. I went after hours to drop the car after cleaning it by myself and I did the self checkout. the location was in the middle of nowhere and I didn't meet anyone so I can't judge their serviceMohamed A.
Good service, Good guysJohn G.
I placed a reservation for a 17 ft truck and when I got there they gave me a 15 ft truck. As the 2 men behind the counter were checking me out they kept saying "oh it gave her the broken down one". On the website when I made the reservation it said that if I didn't get what I ordered I would get 50 $. They also charged me the price for the 17ft truck.Vanessa S.
Employees not wearing masks and masks not required to enter per order of the governor of CTThomas C.
I heard the online/self-serve experience was awful (various ratings on the playstore) so asked the guy there to handle it manually, which he did quickly. That was terrificJoseph K.
Le client n'a pas laissé de commentaire.Marilyn V.
Le client n'a pas laissé de commentaire.Thaddeus D.
Le client n'a pas laissé de commentaire.Lee W.
Le client n'a pas laissé de commentaire.Linda F.
Le client n'a pas laissé de commentaire.CYNTHIA G.
Well I had to go to Winsted, CT to get the UHaul when there was a UHaul in my town. The problem is New Hartford, CT never seems to have any trucks. I suggest moving some trucks around so people don't have to travel so far to get a UHaul.Joan Z.
Le client n'a pas laissé de commentaire.William Z.
Got a flat tire, waited over an hour for roadside assistance. They arrived and didn't know how to change a tire so they left in under 10 minutes of being there. Took 45 minutes to get in touch with Uhaul corporate number. Ended up changing tire by myself with no assistance.Stephen G.
Le client n'a pas laissé de commentaire.Lynelle J.
Quick and efficient. High marks for everything.James F.
Super nice guys. I would go there again.Diane K.