Le client n'a pas laissé de commentaire.
Michael C
Customer Reviews for Nosso Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Picking the truck up took some time as we had to wait for someone to help us.
Christina HAll is good. Thank you
Janie CJust ok
Michael RAwesome service. Thank you
Israel VKind of a weird experience, as that isn't their primary business, but got things checked in ok....I guess.
Gregory SThe location was not open for business when I turned in, I used to APP to turn in the trailer.
Brian BThe battery on my U-Haul died or should I say would not let me allow it to start without a jump! I called the. " service " that was states in my contract ! To NO AVAIL I WAS LEFT SITTING ON THE SID EIFNTHE HIGHWAY! A truck driver finally helped me and I got the U-Haul back late and they are trying to charge ME 256 more dollars! I am appalled and very upset. I would advise to only rent U-Haul from an actual U-Haul company not a side dealer . I had no idea Nasso auto was not an actual U-Haul participant
Christina NI was told I could get that trailer for 100 because I rented the truck bit for all of it I was charged almost 800.00. I appreciate uhaul but the discount would have been great. Senior citizen.
pam rThe vehicle does a lot of chugging. I accidentally locked myself out of the vehicle. Would be good to have power locks, and normal key or a spare key.. Accidents are waiting to happen for old school lock systems.
Ryan BVery good customer service…
Carlos BBoth locations were great we drove through a awful snow storm which caused us to have to extend the rental and they were great about it and didn't charge us any outrageous extra fees. Thank you kindly we appreciate your understanding and help with our already very stressful move. Highly recommended
Ambree BEveryone was friendly and respectful!
Braden DDid an online drop off, so had no communication with the staff.
Debbie CNo one was there. It was an almost empty gravel lot. There was no one at the drop off location.
Marlene MCustomer service was good. One of the straps on the trailer was difficult to work with. Center said they would fix it.
Hilton VVery positive and helpful
Mara TVery helpful location for drop-off. Courteous and professional
William WGreat customer make easy
Joshua HI had a very pleasant experience with the people that work there.
Michael CCourtesy of addressing customer present instead of make wait as you attend to phone calls.
ERIC MThey were closed and it was only 1130am.
Deborah LGood staff. Very cool shop cat welcomed us. The 5 day minimum charge for rental is ridiculous. I had the car trailer 3 days and was charged for 5, when questioned I was told that is the way it is. Wish there were other choices.
ROGER GSeee notes above
RODOLFO RHelped us out in an emergency. Very professional and understanding.
Charles JCustomer service was great
Paula MVery clean van. Easy to use …
John BYou were very accommodating, thank you
GREGORY AUhaul fella was rude condescending blowing vape rips while hooking up trailer with a foot of snow he laughed about me having to shovel out when i get home Upon return i was waiting on line as he saw me, tells me to park trailer in a tough awkward spot, and proceed to say im 15 minutes late and said he would wave the full day charge after i told him he was 15 minutes late the morning of pickup, also saw him rent a box truck to a fun family with 3 young kids and said they were good to go, as my wife noticed that 1 of the tail lights were not working, Just unbelievable, the service these days
stephen fVery helpful
Roger FExcellent
Goldie WOkay I have rented uhauls before and this location is very nice people are friendly definitely. The truck was clean for the most part so I am not going to complain to loud about it it definitely could have been a little more clean there was soda residue on the center seat and so forth. The thing I don't understand is why your mileage is at 0,86 a mile I don't remember it being that high or remember at all for being charged for in town use just replace the fuel and drop of I used it for 2 hours and 7 miles altogether i honestly think $68 and some change for a two hour 7 mile deal is really not that fair to your customers for a in town use I think that's a little high but I understand cost of things but next time I may just stick with driving my own trucks. Just to save that money my own truck would not costed me 10 bucks to do the in town move. I live in cedar city moved a family member from my house to there own place in cedar city I think that the cost of the truck taxes and fuel should be charged not honestly miles for in town use. Overall uhaul is still a first pick for me.
John kThis location was the 3rd one we were sent to. One didn't have our truck, the next location the truck was broken.
Anita HNosso has friendly and efficient staff. A good experience.
David HWe did not have any contact with a personal nor did we enter the facility as it was closed
Nicole BVery friendly and helpful!
Brian SIt was great. They worked with us on everything. Can't think of a thing to improve it.
Keisha CThe lady up front was really nice. Place was clean and super welcoming.
Cinnamon MWe were happy with the service and the timely way our needs were responded to.
rick pWe had some issues with the trailer lights and wiring harness, but the staff here was very helpful and worked to resolve the issue.
Weston CWas charged for two days. Only had it one day.
RANDY DThe reason I said that the equipment was not clean because the entire cab was full of cat or dog hair. I don't have allergies or any reactions to that kind of dander but some of my family does and others may. It didn't seem to be a priority to whoever was responsible for taking care of it.
Rodger UVery friendly and attentive
Don HGreat location. Awesome staff.
Don HThe associate who helped me pick up the car towing dolly was very helpful. When we got to our destination we realized that we couldn't return it to the original rental location, but she helped me turn it in to a local place and not get charged for returning it to a wrong location. Thank you so much!
Marisa Snone
Karl AVery nice people, friendly and very helpful. I would definitely recommend this location for any future rental
Chad W