Great attitude and customer Service!EDWARD A.
Customer Reviews for NSA Hide Away Storage Zephyrhills
(U-Haul Neighborhood Dealer)
Pour nous contacter
Zephyrhills, FL 33542
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h 30 pm
- SamediDe 9 h am à 4 h pm
Heures d'ouverture spéciales
- 12/24/2022 - 12/26/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Windows where terrible not clean glove box had spillage in it not cleanJoe P.
Le client n'a pas laissé de commentaire.Scott P.
Was given unit with 5/8 tanks. Guy says just under full. I say just over after. Turn unit in. Charged $50 to â€œfill tankâ€ back to 5/8 with is what unit was returned with. Unpleasant surprise to move and need to work on getting $50 back just for returning unit that same as I received it.Michael A.
Before I start this was a trip from Florida to NH. They didn't explain that the truck needed to be back by a certain time and not by the time the place closed on that day so we were charged an extra day. The windshield was very dirty. The windshield wipers didn't work very good and made a lot of noise. The driver side door didn't close tight and all you could hear was the wind all the way. The truck leaked inside the back of it and a lot of our boxes got wet.Rodney T.
Le client n'a pas laissé de commentaire.Lori B.
Le client n'a pas laissé de commentaire.Jamie H.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Paulette S.
Le client n'a pas laissé de commentaire.JASON Z.
Le client n'a pas laissé de commentaire.Jerome F.
Le client n'a pas laissé de commentaire.DALE M.
Le client n'a pas laissé de commentaire.Wesley Chapel S.
Called to let her know we would be late turning truck in she changed drop off time to 10:30 then charged me 57 for a full days rental we left it with 1/2 tank of gas 1/4 more than was asked to didn't get a refund for that she did not tell me she was charging my card did not ask permission to charge my card for it I have always used U-haul but won't ever againAnna G.
The lady working the desk was pleasant and professional.YNOEL L.
Le client n'a pas laissé de commentaire.Kim M.
A fantastic experience all the way around. The gal that helped me was super friendly and helpful, I really appreciate it! I'll rent there again should I ever need anything.Todd S.
Le client n'a pas laissé de commentaire.Tamberly S.
Truck was filthy inside the cab had someone's lunch still inside and salsa spilled on the floor and some random pills in a bag just sitting there. Gross and dangerous.Robert W.
I rented a appliance hand truck for one day. I couldn't find how much the rental was per day on your website. The only cost I could find was if I wanted to buy it. I would add this info into your website.Michael M.
Le client n'a pas laissé de commentaire.Victor G.
This location was not the original location for my reservation. It was changed the day before my move to this location which was further way. I passed by a total of 4 locations which were closer than this one in route to pick up the truck. I was left with no options or NY compensation for the added milage caused by your trucks service schedule. In addition the app checking was terrible ND did not work until following multiple checking attempts. The return process never worked in the app. I had to call customer service after 30 minutes of struggling to return the vehicle and they checked it in on their end. Fix the process please.Antone M.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.John K.
I could not believe that they charged me for a full day truck rental for being ONE hour late! If I had known that was going to happen - I would have kept the truck for the day's rental they charged me for. Absolutely ridiculous!Paul B.
Great experience. Very helpful. Easy pick upLydia M.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.Malari B.
Make sure your equipment is clean and safe. Steering was dangerously off. Front wheel alignment or something else must be off. Someone can get into a bad accident. The cab had no effort whatsoever of being cleaned out. SmhDANIELLE S.
the sales representative in the front was extremely rude & not customer friendly. will never try this location again.Jerica W.
The manager was fantastic, friendly and efficient. It was a pleasure picking up my rental at this location.Ramon C.
Le client n'a pas laissé de commentaire.Diana E.
Dirty equipment, pre pick up pictures not updated, new charges with no explanation. Do not recommendDavid C.
Le client n'a pas laissé de commentaire.Timothy P.
Le client n'a pas laissé de commentaire.Kimberly W.
Le client n'a pas laissé de commentaire.STEVEN K.
The A/C still not working but intermittently. A few months in a row. However Lou is very pleasant and helpful as the manager is is a real easy person to deal with.Wesley Chapel SD C.
Tammy was very nice. She is quick and everything went well. In and out in no time. I would recommend this company to anyone who is looking for a UHaul.Alicia H.
My add on requests of pads and furniture dolly were not in the truck, not a good experience when you need those items for your moving day.Caio C.
Le client n'a pas laissé de commentaire.Gabriel A.
It was after hours but someone pulled up as we were leaving. Didn't know they were a uhaul employee as we started to pull away I heard him say "well fuck off". As far as I'm concerned Florida has some of the worst customer service and I have used uhaul several times in Wisconsin with absolutely the best customer service. No comparison. We had actually accidentally went to the wrong uhaul first less then 3 blocks away and a woman came out and went off about how they didn't take one ways and she was finished working at six and we needed to take it elsewhere. She could've approached politely and professionaly but instead chose to come with an attitude. Not good Florida. Very disappointed.Tina R.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Travis T.
The truck needs to be better cared for. The cabin was filthy. And the alignment is off it kept pulling to the left. Other than that it was an ok rental.Evelyn N.
Le client n'a pas laissé de commentaire.Melissa M.
Good location and friendly efficient people.WILLIAM F.
Le client n'a pas laissé de commentaire.Roger F.
Le client n'a pas laissé de commentaire.ELVIE S.
Le client n'a pas laissé de commentaire.Heber G.
They make if very easy for me !Serena T.
Only complaint is air conditioning did not cool us.Timothy J.
Le client n'a pas laissé de commentaire.Raymond F.
The lady who reserved us was exceptionally nice. I will drive out of my way to use this u haul location because of her. Kindness goes a long way!Robin S.
Le client n'a pas laissé de commentaire.Cadi C.
Merci encore.Grant B.
Le client n'a pas laissé de commentaire.Mohamad N.
Le client n'a pas laissé de commentaire.Travis C.
The rollup door got stuck and I could not get it back downâ€¦.Ruth F.
Piece of trash truck. Failing brakes,no a/c, etc etc. Uhaul should be ashamed.Alberto S.
Man that waited on us rude .Not friendly at allRoger E.
Le client n'a pas laissé de commentaire.Kevin M.
Make roadside assistance quicker response time and regular routine maintenance.Laura A.
Nothing. You have great customer service.Marina W.
Le client n'a pas laissé de commentaire.Cynthia B.
Le client n'a pas laissé de commentaire.Joseph Y.
Le client n'a pas laissé de commentaire.Connie J.
Le client n'a pas laissé de commentaire.Kevin D.
Le client n'a pas laissé de commentaire.DALE M.
Le client n'a pas laissé de commentaire.Louis E.
I appreciate that clean facility and helpful staff. I was treated very well and would highly recommend.Lance S.
Find a closer drop off location. The town I was in had two different UHaul sites. But neither one of those were a drop off point.Jeanette L.
Very helpful and friendly staff.Didimo M.
Le client n'a pas laissé de commentaire.Elizabeth M.
They are my favorite. Had stuff in storage a few years ago and never a problem! Welcoming staff, pleasant atmosphere and neat surroundings!JOY A.
Le client n'a pas laissé de commentaire.Jose M.
Le client n'a pas laissé de commentaire.Lorena O.
Le client n'a pas laissé de commentaire.Frank G.
Le client n'a pas laissé de commentaire.William S.
Definitely will use uhaul again. Dons Auto Body is greatJohn N.
Le client n'a pas laissé de commentaire.Kathryn R.
Le client n'a pas laissé de commentaire.Shasta S.
We did 24/7 and it was very easyStephanie D.
I have always enjoyed renting from Hide Away as they are very friendly and helpful.Sarah G.
Le client n'a pas laissé de commentaire.BILLY C.
Le client n'a pas laissé de commentaire.Kathleen M.
Le client n'a pas laissé de commentaire.Julie D.
Love LOU great customer serviceRona F.
The windshield on the inside was dirty and my drive was rainy and it was difficult to see I had to stop and clean itLinda S.
Le client n'a pas laissé de commentaire.Celeste D.
Le client n'a pas laissé de commentaire.Cynthia L.
Service was not very friendlyVictoria W.
Everything was good and Tammy was great. She's the lactation attendant. She made it very easyCarmelo C.
Le client n'a pas laissé de commentaire.Donna F.
Le client n'a pas laissé de commentaire.Ralph B.
The truck cab was dirty and the vehicle steering was bad almost went off the several timesJohn P.
I ordered 2 furniture dollies online, but when I arrived at the office they did not have any on hand. I should be able to find that out online when I was placing my order.Lexine S.