Le client n'a pas laissé de commentaire.Peter T.
Customer Reviews for NW Furniture
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Aaron D.
There was no way for me to get the key until the store manager opened. Your website should have given me the code to the lock box and it did not. Lost a lot of time and customer service wait times were about 45 mins.Warren T.
Le client n'a pas laissé de commentaire.Evan C.
Le client n'a pas laissé de commentaire.gayle L.
Le client n'a pas laissé de commentaire.Andrey S.
Le client n'a pas laissé de commentaire.Mark A.
I went in person to reserve a truck at the location at 19130 SR-99, Lynnwood, WA 98036, on Thursday April 14, early in the afternoon in order to guarantee a reservation for an appointment with a narrow window on Saturday, April 16 at 1:00. I emphasized my only requirements were a smaller vehicle and a guarantee of availability. We decided on the vehicle (10 ft box type) and a pickup time of 11:00, I was clear that I would pick it up at any time that was most convenient to him but he said on Saturday it didn't matter because they were busy all day. When I arrived at 11:00 I was told they had no record of my phone number or name! When they asked if I had received a reservation number I replied I was told I just needed to arrive with my DL and credit card ( shame on me, never again!) and asked me to describe him but I couldn't. The only good thing was the guy helping me today was patient, courteous and understanding. Otherwise I probably would have gone off on him. He suggested I contact 1 800 U-HAUL. I thought that was a fool's errand but the young man who answered was also patient, courteous and understanding and to my utter amazement was able to quickly locate another truck (a van) at a nearby neighborhood dealer I wasn't even aware of! There too was a kind and patient man who quickly got me in the van there. Now granted, this was a pretty great ending, but believe me if I could definitely ID the a****** who screwed me over I would make it my life's mission to exact revenge! That guy was either TOTALLY inept or just plain mean! I am VERY unhappy about that! In any case kudos to the 3 guys I dealt with today and PLEASE try to figure out who the guy was from Thursday!Donald O.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Jon V.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Hailu S.
Keep up the good work, maybe clean the floors of the cab of the truck, but truck was in good running order. Staff was friendly n personable. Merci.Annette F.
Contact person was very helpful in completing transaction and hooking up the trailer. Also, employee at Uhaul Kenmore was very helpful in my getting the appropriate ball for pulling the trailer.Dave G.
Extremely polite and helpful manager named Samâ€¦ Held my hand through the whole thing took care of me and I was so satisfied and confident with his ability to rent the truck safely and be returned timely to himâ€¦ What a good person he ismathew C.
Le client n'a pas laissé de commentaire.ALISSA A.
convenience location, nice customer service very helpful also have huge showroom of furnitureamar A.