Le client n'a pas laissé de commentaire.
Loren Jackson
Customer Reviews for O2 Auto Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing Service was exceptional
ALBERT WALKERConvenient location. Quick easy pickup.
Nell Haton MicichJust improving that place with more cleaning area. Thanks
NOURIA NKULAMore office
adam routhVery polite, professional and helpful
Michael AldridgeNothing very smooth process!
Shane CarrI picked it up and it had half a tank yet they insisted that I return it on full more or less getting theirselves a free half gallon . I also found their vehicle to be old and outdated
James CarrI got great service and staff was friendly and knowledgeable.
Lou PriceGreat location .
bekele AssfaMore cars to this location
Silvain MbogThe owner was great but the tire was flat in the back.
Trevor TisdaleGreat work very professional
Ket KIMANIVONGMake sure tires are aired up before sending trucks out.
Joshua SmithThe truck was clean but it was very old. Engine felt like it struggled at times and at one point Al the lights on the dash went out. My real issue is me being charged for gas when I returned the truck with slightly more gas then it had when I picked it up.
Valance SmithThey charged me $80 for an hour of being late. $80. That's absolutely ridiculous and outrageous.
Kyle GowensNo comment @ this time
Phyllis Lyons-CornuteGood customer service !
Vilayphet RajamountryWhen I reserve a truck at a location I expect it to be at that location at that time I do not expect to drive back across town the opposite direction to pick up the truck
Jeremy DavisWas ready to ro help as soon as we arrived. Gentle man was there when we arrived later in the evening to help us return the equipment.
Richard RayburnI didn’t know I didn’t have insurance like I have said before I requested insurance and all my items at one location but everything was changed a day before pick up the staff was friendly and inviting but my equipment was faulty
larita johnsonEverything was great and
tom harveyThe owner went out of his way to get us set up with everything. This was our second opportunity to work with him and both were good experiences. "Two thumbs up."
David BurwellAbsolutely outstanding service. I was in a rush to travel and had to leave the following day. These guys waited even after the shop had closed. They deserve all the service!!!! Thank you guys!
WOLFGANG NEUMANNThe owner went out of his way to get us set up. He sought and found the car hauler we needed. He gave helpful hints. His location may not be large, but he makes up for it with service.
DAVID BURWELLThe fender cover on the trailer had a crack in it that had cracked the remainder of the way across making it seem like it was going to break off completely halfway through my drive.
Matthew PierceThere was no gas in the truck when we received it and the driver did not shut all the way. Tires were bald!
HEATHER SCOTTVery good
ANTONIO ESTUDILLOThe vehicle we rented shook you around dangerously in my opinion while going 60-70 mph and when dropped off the owner was not there and so I had to give it to one of his employees which seemed to be too busy to talk about it. Then while I picked it up it was so low on fuel it was chugging to get down the road to to gas station in which the owner warned me and explained he would not charge me for fuel due to the inconvenience. I had to put 60 bucks in it just to get it to half a tank and I used it down to a quarter of a tank which is what my contract said to drop it off at. I then get my receipt by email and notice I had a meisley 7 bucks taken off my bull when 7 bucks will not even get a small sedan down the road. I will not return to this location and was only using this location due to how close it was to where I was moving my mother in law from.
Austin DavisI had to call a phone number to reach someone regarding drop off and was told to leave the keys in the U-Haul. I asked if the drop box would be better and was told it would. The garage at this location is sketchy at best and I would have been mortified to send my wife there for any reason
Shawn SnodgrassVery nice and quick service throughout.
Shawn JenkinsIt was a last minute rental when I got the rental it was under a half a tank of gas and I drove the rental exactly 8 MI I was told it would cost me $19,99 my debit card was charged $45 the rental lasted for maybe 45 minutes so I suppose I was just charged a dollar a minute either way I think it was overpriced sketchy and I would never go there again I will go to a professional U-Haul place where I can get professional service.
Stephanie TaylorTurns out this gentleman had the exact vehicle I needed at the time. In the future, it may be good to have a bigger truck available. I'm happy with the service.
DAVID TUBAUGHThe location was fine. I think it's absolutely absurd that I paid for a rental, paid $.79 a Mike and STILL had to pay for the fuel! What is the &.79 a mile for!? Had I known that I would NOT have rented. Sadly, I found that out AFTER I picked the rental up. Uhaul, you should be ashamed.
JOHANNA BURGESSFantastic people. Loved them.
JEFFREY CLARKCheaper prices
Phillip GarnerFix the equipment. Overhead door gets stuck, on the trailer I rented, and I had to use a crow bar, multiple times, to close it. The owner of the rental place knew about the issue and didn't tell me about it.
Douglas LearThe gentleman who helped me sign the truck out was a tremendously positive person, a joy with whom to work! The truck was waiting. It ran well and did the job. A person was there when I turned it in. The final bill was immediately provided. Cant ask for more.
Edward Schenks/o
Carl EilermanStop switching locations on people. I booked to pick at one location, but right when I got there, you told me to go pick totally at different location. (Very unorganized)
igor semenovI've already rented another truck. From Penske. I won't be back to U-Haul. I had a full fuel tank. Nice equipment and I'm NOT on hold when I call Penske. My U-Haul experience was a disaster and very disappointing. Never U-Haul.... The customer service on telephone sucked after I waited on hold for long periods. I see no reason to rent U-Haul ever again. I had no problem with my drop off facility
Mark NicodemesThe vehicle was old... It was difficult to drive on the freeway in traffic. I returned the vehicle with more gas in it. I should've been compensated for the gas. The location is very subpar. Dirt/gravel lot. Small office which wasn't very clean. There is no safe place to park your vehicle.
Herbert RobinsonI always rent a uhaul for my moves. But this time I got a bad truck. I kept having to put gas in the truck every 2miles. I called the uhaul support line & told them about my problems with this badd truck. But they just gave me the run around & were never able to help me . When I return the uhaul truck they still made me put $61 in gas back in the truck . I was out of money . The manager O'Neal had such a badd customers attiqute & attitude was very badd . I will never again recommend uhaul to none of my family or friends. Never again . Very badd experience
Laura MunizIt’s def I’m a bad part of town
Matthew WagnerNothing.
James MullinsN/a
Amber Hawkins