They were very helpful.
JOSEPH E.
Customer Reviews for OK Lumber
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The service and everything was great.!! Thank You..
Joyce H.The tow light was on on the truck 26 foot that we rented my husband asked the employee if it was safe to drive it like that he said I guess so I don't know did not contact U-Haul to find out for us
kelly C.Ok
NELL C.Rien
Genaro D.The best experience I have ever had with uhaul
brian M.Wasnt sure where to park so I just parked it where I thought
Chantelle H.Ok lumber is a great place... The staff are wonderful and Ken the owner is wonderful as well.
marcy W.Make sure the rented dolly is in truck.
Donna H.Lady that helped us was very slow and not well versed. We spent an hour waiting. Then she did not load order properly and at return we could not use app, had to call UHAUL line to correct her error. I had booked in advance so crazy to wait an hour! In the end, the 3 blankets we paid for were never in the uhaul and no credit received yet
rebecca G.Everything was wonderful. Organized, knowledgeable people. Clean environment and truck. Ease of use, request for vehicle and turn in of vehicle.
will L.Top Notch Personal
Chris M.Have renter take pictures of equipment before and after use that way there is no accusation of damage that goes for the renter also I was tod that I did damage to the side wall there was a gap from front to back about 2inches wide on the fender well on the driver sid it was a perfect gap . You fell like they were looking for an excuse to charge you more
daniel D.Very rude to my elderly mother made her sweep out a 26 ft truck while the one with a ponytail to his waist kept being rude don't think uhaul was meant for a location to be run like this please help take out the public garbage
Kevin F.Have destination location if equipment available before leaving the pick up location for one way trips.
Joshua K.Staff very helpful.
Sam S.quicker checkout, but glad to have an option near I-35 heading south
Andrea B.Make sure the truck has gas in it cause the truck I got was empty I had to put gas in it to get to my destination and they said they couldn't do nothing about it
jermaine J.Jason has great customer service skills!
Dana W.Great people easy access
Marvin B.Amazing
Louis V.Drop off from the get go was nuts. Online reservations kept changing location. I needed
karen M.EXCELLENT SERVICE AND EXPERIENCE
MARCY W.No rental contract issued nor email of the contract.
Jeffrey W.Major loss of power and internet after tornado/hail storm. The manager was very helpful and went above and beyond to get us set up with a car hauler.
Charles F.