Évaluations des clients On The Road Again

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de On The Road Again

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Jasper R. le

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Just keep keeping on! And please never stop offering the Cargo Van Rental Service because it’s beyond helpful and appreciated. Thank you!

Frederick P. le

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Le client n'a pas laissé de commentaire.

Glynn R. le

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Not a bad experience.

Dustin K. le

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Site needs to be cleaned up, lots of junk and weeds and overgrown grasses fenced area. Looks very unprofessional. It was a scavenger hunt to find the car keys.

david M. le

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Le client n'a pas laissé de commentaire.

HEIDI B. le

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Very understanding to the horrible situation that the Helena location put me in.

Steven F. le

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Keep up good work !!

Gary P. le

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Very small area and tight quarters. Check in process is too complicated especially for an existing reservation. Too much paperwork too much information.

Mark T. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Good service. Thorough explanations, which were helpful since this was my first time renting with UHaul. Convenient location. Equipment (cargo van) was nice and clean, and was easy to drive and load.

Daniel G. le

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Counter person was very up front, knowledgeable, and factual. It would be nice if everyone that did business was that "straight forward" about things.Good experience.

Eric J. le

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My wife and I rented a small trailer from this location. Approximately 90 minutes after we left for our destination, the trailer wheel went flat. We used U-Haul roadside assistance and waited a total of 4 hours by the side of the highway before the tire was finally replaced. The time we waited for repairs was approximately equal to the time we actually spent traveling. While we received a $50 refund, it should have been more like 50%.

Manuel C. le

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Le client n'a pas laissé de commentaire.

Patricia R. le

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great service

Glinda W. le

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Owner was surly and insulting; his young assistant was much nicer and apologetic. They do UHaul... as well as "auto repair" and "trophy engraving"... and insulting customers.

William W. le

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Le client n'a pas laissé de commentaire.

Geoffrey L. le

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Le client n'a pas laissé de commentaire.

Timothy C. le

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Le client n'a pas laissé de commentaire.

Markus E. le

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Le client n'a pas laissé de commentaire.

Nicole W. le

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Location allows you to return a vehicle after hours, but service in the area is not great- so the app didn't work. Add in extra time to call UHaul just in case the app doesn't load.

robert L. le

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Everything was great, professional, and very helpful !

susanne Q. le

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Have moving pads to rent and rope available to purchase.

Dustin M. le

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Le client n'a pas laissé de commentaire.

Steve F. le

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Le client n'a pas laissé de commentaire.

tijuanna S. le

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Le client n'a pas laissé de commentaire.

Christopher P. le

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Use the app to avoid problems thru safari/chrome. Guy at location was super pro.

Mike S. le

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Le client n'a pas laissé de commentaire.

Tina D. le

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The location is fine, but using the U-Haul app to check in was an absolute nightmare to the point where I do not intend on using U-Haul again (I’ve consistently used U-Haul for moves in the past. I started the check in process and it was radio silence for 30 minutes while it said pending approval. I was concerned that something was wrong so I tried to use the chat app. No one replied at 10 minutes in, 15 minutes in and 20 minutes in, so I called U-Haul. In the time I was on the phone, apparently the chat person responded and said they couldn’t get ahold of my provided phone contact so they canceled my check in and I had to start all over. It took me an hour and a half to check in when all was said and done. All it would have taken was for someone to answer me in chat to let me know that everything was fine and to continue waiting. This all resulted in a much longer day than needed and undue stress.

Tod D. le

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Le client n'a pas laissé de commentaire.

Alexandra P. le

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Le client n'a pas laissé de commentaire.

Elizabeth P. le

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Le client n'a pas laissé de commentaire.

Dawn M. le

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Le client n'a pas laissé de commentaire.