When I first turned on the vehicle when following steps for online check in, the gas guage was on empty. The truck had the low fuel light on and it indicated that only 23 miles were left until the truck was empty. This is COMPLETELY UNACCEPTABLE Also I had reserved 2 utility dollies and they were not on the truck. This is the 2nd time I have made a reservation with UHAL in the past 9 months and both times my utility dollies were missing.John H.
Customer Reviews for On Top Towing
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Again. I'm not sure who's responsible for what? But U Haul dropped the ball big time! And your website is impossible to use! Glitches out. Times out, and obviously gives you the wrong size truck??Peter P.
Le client n'a pas laissé de commentaire.Zachary K.
The mobile registration and return was a nightmare. It took almost 30 minutes to even connect to the website to pick up the truck (and we tried three different phones) and it wouldn't let me connect at all to return it-I had to call. GET YOUR WEBSITE FIXED!!!! It was incredibly frustratingâ€¦Alisa T.
Le client n'a pas laissé de commentaire.Mark S.
I had scheduled an in-person pickup/checkout, but when I arrived to the location at noon (they were advertised to close at 1:00), No one was there. Thankfully I had a smart phone and was able to get UHaul on the phone and change my reservation to mobile/24-7 pickup. That went smoothly, but this all added 30 minutes delay in our move. Otherwise, the truck was clean and operated well.Anthony V.
Actually check your vehicles before agreeing to rent them to someone- ours had serious mechanical issues that could have led to our driver being involved in an accident.Robert D.
Le client n'a pas laissé de commentaire.LAWRENCE ROBERT H.