Customer Reviews for Oak Grove Stor All
(U-Haul Neighborhood Dealer)

260 évaluations

935 Oak Grove Rd   Dahlonega, GA 30533

(706) 867-1637

Heures

  • Mon–Tue
    De 9 h am à 5 h pm
  • Mercredi
    De 9 h am à 1 h pm
  • Thur–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 1 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(706) 867-1637

935 Oak Grove Rd
Dahlonega, GA 30533

Services dans cet établissement :

Heures

  • Mon–Tue
    De 9 h am à 5 h pm
  • Mercredi
    De 9 h am à 1 h pm
  • Thur–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 1 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Awesome experience I will give them a ten Marjorie McCrory

MARJORIE M.  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARJORIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEF M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rosalina G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
5

Returned truck with 1/2 tank of gas as we received it. Was then charged 28,03 to fill it up full, I am assuming. Bad form U-Haul. If you want me to fill it up then tell me, sign in the truck, send a text or give me a truck with a full tank.

sherry R. 
Évaluation :
2

Charged cleaning fee

Michelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carisse T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randi S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Floyd W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim C. 
Évaluation :
3

Location was closed during drop off.

Andrew H. 
Évaluation :
2

The lady drawing up the paperwork couldn't explain why I was quoted $50 on the site and they ended up charging me $113, and she got really rude when I asked about the difference.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connor W. 
Évaluation :
5

I'll be turning in two more trucks to her. She was great to work with.

Carrie T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james R. 
Évaluation :
1

I was supposed to get a 45 dollar fuel discount if I brought the truck back with a 1/4 tank because it was nearly empty when I got it. Never happened.

JOHN G. 
Évaluation :
4

Location called and made me come in Saturday regarding rental of a 15' truck. Stated that "may not be here" on Sunday (date requested). I came by Friday on my way to work. Same exact truck I rented was there Friday AM. NO reason for me to come on Saturday (I live over 30min away - one way). Also your texting system is on overdrive - still getting texts today (Tues) to start rental checkin.

SCOTTY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Matthew J. 
Évaluation :
5

This location is by far the best UHAUL location I have ever used! They are professional, efficient and friendly. They seem to really care about helping you with your move and making your experience with them a good one! As a business owner myself I always appreciate customer service above and beyond most other companies. You should be proud to have them be associated with your brand! In short…. It was an excellent experience! Thomas Scanlin.

THOMAS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john P. 
Évaluation :
4

Service was friendly and good. Truck had been wrecked and door was difficult to open but overall it was a very good experience and would highly recommend

INGRID C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allan P. 
Évaluation :
5

Thank you for helping us with storage, we truly appreciated your amazing place. I would highly recommend your place to anyone looking for extra storage space.

Karen L. K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jane L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY Y. 
Évaluation :
1

My U-Haul was not at the location reserved. After confirming half my morning was wasting trying to track the truck down after it was moved to another location.

Julia M. 
Évaluation :
4

Nothing. Pat was very friendly and accommodating.

Jeremy L. 
Évaluation :
5

This was a second location to pickup a truck that was supposedly reserved. The original location had no trucks whatsoever. The clerk at the initial location was very apologetic, but the U-HAUL rep she contacted seemed unconcerned and only directed her to have us contact Customer Support. The Customer Support rep and the person at the second location were great!

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parker H. 
Évaluation :
5

Pat provided great customer service!

Ben G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAIGE K.  |  Expérience générale 
Évaluation :
5

The Uhaul computer system was down. Better uptime on that is needed.

marian C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANNIE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL JASON N.  |  Expérience générale 
Évaluation :
5

Friendly staff, clean , secure storage for my two trailers.

donald c.  |  Expérience générale 
Évaluation :
1

-- When I picked up the truck opened the gate it was wet inside as it was leaking -- When I contracted the truck I have paid for 10 blankets, when I arrived to p/u non present. Was not notified of such until the morning of pick up, where I would have had time to get the truck from another location -- I have pre-paid the truck rental in the amount of $216,56 .---This included p/u on September 18th and return on September 21 Plus extra 40c for additional miles be paid at the time of drop off. -- the time of drop off, I was charged 3 additional days of $120 in error + extra miles of $66 ++, charge totaling $184,44 -- the next day, I have contacted drop off location to dispute $120, however he indicated that internally in his system it shows only 1 day rental and he can not do anything about it. -- soon after I have contacted U-Haul pick up location where the lady claimed that she can not help me as it is another U-Haul that charged me. I have asked for her manager to call me where she said she would call him ( his name is Spencer was told). Never received a call to resolve this issue. -- I have followed up again with p/u location and she told me she has nothing to do with this charge but she will again tell Spencer to call me and again no call to resolve this. Now I am out $120 with U-haul not wanting to take responsibility to clear this up. Can Someone please contact me ASAP Below are two bills for your convenience and response thank you Borika Tasich 404-200-7702

Borika T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stacie M. 
Évaluation :
5

keep doing what you are doing. Great service. I will be back

CARL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

For me it's unusual to need such a large truck. But for what all we had to move. With my storage unit 10 x 20. Plus few items out of my 10 x 10. It was well worth it. Just not easily available to me at the location where I'm buying my house and where my storage place is. Was almost 20 minute. Drive out of the way. But it was good with everything I had to get moved. Merci

Cary C. 
Évaluation :
5

Pat was awesome

WILLIAM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON F. 
Évaluation :
5

Wide open space great for trailer drop off Staff was pleasant and courteous

JAY C. 
Évaluation :
1

Although I went through the online process of checking in, pre-paying, and uploading my license to facilitate as little interaction due to COVID-19, I still had to give my Driver License and they ran my credit card. I also had to hook up the trailer without assistance.

Robert A. 
Évaluation :
5

An overall good experience from beginning to end

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angrla Z. 
Évaluation :
2

I was quoted a price of $37 and charged $81.

Erin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie R. 
Évaluation :
3

Originally was sent to a different location. That one did not have after hours. Had to call U-Haul to be given this location.

Mark D. 
Évaluation :
5

Very nice woman at location! Very helpful!

Simone D. 
Évaluation :
1

My original pickup location at Longbranch Rd. in Dahlonega was the problem. Pickup time was 10:00. Got there at 10:15 and the place wasn't open. I called and got an answering machine. I waited, in the lot for 30 minutes and nobody came to assist. I was able to get the trailer at another location, in Dahlonega, which was excellent. Unfortunate events happen all the time but there should be some contingencies in place to assist. There was nothing.

Stan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chancellor J. 
Évaluation :
3

Why can I not pick the location I deliver the truck to. I had to pass by two other u haul locations to deliver the truck and trailer costing me not only time but gas,

Deborah W. 
Évaluation :
3

It says online that the storage units are climate controlled. After showing up we found out that they in fact are not. The climate controlled ones are more expensive than competitors.

Mike S.  |  Réservation 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clark M. 
Évaluation :
1

The worst experience i have ever had with renting a u haul truck. First the original pick up location was changed due to unavailability of equipment. i was promised i was not going to be charged extra for an upgraded equipment which I DID. The associate failed to disclose additional fee for location drop off change. The day that i picked the equipment Saturday March 16th 9:00 AM the women that was at Oak Grove was clueless of what she was doing at her job. she was too overwhelmed and stressed about the other two people that were waiting and she was irritated at the process of us renting an equipment. HORRIBLE CUSTOMER SERVICE IN BOTH LOCATIONS I WILL NEVER RENT A TRUCK FROM U-HAUL EVER AGAIN.

Carl A. 
Évaluation :
2

I do not like the fact they made a photo copy of my credit card and driver license. They should shred it now that our business is over. I will have to cancel card and get new one. Facility is not maintaining their security system, and it was powered off and the door contact falling off. Lady was rude when I brought up my security concerns.

corey W. 
Évaluation :
5

Very knowledgeable staff, efficient and well mannered.

TONY A. 
Évaluation :
5

The delivery we expected on Friday was delayed until Tuesday or Wednesday of this week. We really haven't moved in yet but will shortly

Dennis N.  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry G. 
Évaluation :
3

I had reserved a truck, two furniture dollys and an appliance dolly with a strap 2 days prior to when I needed it. When I got to the location they did not have two of my dollys there, I had to drive to another location down the road to retrieve those items. Not convenient when you are coordinating a move.

Donnie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Amanda S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GERALD L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

durl E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James S. 
Évaluation :
5

Right tail light was out. Left tail light nearly out. Shifting was difficult. Otherwise the truck was fine.

REBECCA S. 
Évaluation :
5

The woman there was very knowledgeable about renting from uhaul and was very helpful toward me in hooking up the trailer.

marian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE S. 
Évaluation :
3

The location is not open on Sunday and doesn't open until 9a on Monday. This was an huge inconvenience to me as I had to take time off work on Monday to return it.

Amy Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vincent L. 
Évaluation :
5

Wonderful people, very helpful, all questions answered completely Good work

Tim K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brenda E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sam N. 
Évaluation :
4

Work on the 24/7 on line rwservation. Big hassle. Would not let me rent truck truck while I was sitting next to it. Hour and a half with rep from traffic number and she could not override system even though I had reservation. I will not recommend to my friends to go on line.

Pam W. 
Évaluation :
1

They want to add charges that aren't Fair the U-Haul was cleaned front and rear and had gas in it a bunch of liars in my opinion trying to steal extra money from customers

earl R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Spencer M. 
Évaluation :
5

No suggestions

Janet H. 
Évaluation :
5

The service was great!! The personnel was very polite and helpful.

JOHN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sloan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
1

Keep your maintenance up to date on your trucks, so they don't break down on the side of the Interstate in 90 degree temperatures. Your rating is Poor because the truck broke down 175 miles North of our destination and had to be towed in.

ERIC P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard L. 
Évaluation :
5

Great service!!!

Ron F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda C. 
Évaluation :
5

Great service.. Very helpful. Easy to deal with.

LINDA C. 
Évaluation :
5

Very helpful with directions, offering equipment, providing cold water, and expeditious with paperwork!

Cynthia W. 
Évaluation :
5

I was totally pleased!!!

mark F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOU W. 
Évaluation :
4

Prefer to drop off at closer location as this was 8 miles further away

Steven S. 
Évaluation :
5

The staff at Oak Grove were very friendly and helpful with our storage and u-haul needs. The storage area was clean and easily accessible. I would recommend it to others.

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page