Customer Reviews for Oaklawn Car Wash Inc
(Concessionnaire U-Haul dans le voisinage)

593 évaluations

801 Oaklawn Ave   Cranston, RI 02920
(Rt 5)

(401) 946-5019

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 3h30 pm
  • Dim : 8h am à 11h30 am
Heures d'ouverture spéciales
  • 10/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(401) 946-5019

801 Oaklawn Ave
Cranston, RI 02920
(Rt 5)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 3h30 pm
  • Dim : 8h am à 11h30 am
Heures d'ouverture spéciales
  • 10/25/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

frank M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanfrancois L. 
Évaluation :
5

Excellent service

joanne B. 
Évaluation :
5

Noting very professional

Alejandro D. 
Évaluation :
5

good parking area to leave my vehicle for the day, pick up on Sunday using 24/7 app. but counterperson Maria at this location car wash was a big help, came prepared with a broom to sweep but the truck was clean, dropped off after hours using the cell app, to verify miles, fuel tank level, and condition of the truck, got the bigger truck to do one trip and free up family who helped to get home to watch football game,

michael M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Was very easy and quick to do. They were very friendly and helpful. Took no time to go in and pick up truck. Easy in, easy out.

Michael L. 
Évaluation :
5

I attempted to pick up/drop off my rental using the U-Haul app. This approach was a complete disaster. I couldn't reset my password despite multiple attempts. If it wasn't for the service from the folks at oaklawn car wash I am not sure it would have been a successful transaction. Furthermore, I got a message from U-Haul a day later indicating my truck was never returned after returning it at 1:20 PM the same day of rental. When I called per request of said message the service rep had not clue that my rental was returned the same day it was rented.

James B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Javier A. 
Évaluation :
5

U-Haul is the best thing happening I have no complain at all

Antoine A. 
Évaluation :
5

Excellent service à la clientèle

valerie D. 
Évaluation :
5

Oaklawn Car best & easy rentals& car wash in R.I. Thank you so much again for everything Maria , I appreciate you very much 👍🙌🙏❤️🥰

LORI D. 
Évaluation :
5

Friendly, helpful and knowledgeable staff. Would recommend this location for U-Haul rentals.

Mark F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david D. 
Évaluation :
5

Windshield wipers stopped working during a rain storm. The radio also stopped working.

Kevin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DANIELLE L. 
Évaluation :
5

No problems. Every question answered in detail. The service in person was fast and uncomplicated. Pick up and drop off went smoothly. I'd use these folks anytime.

linda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

Service was great. Maria was fantastic.

Paul P. 
Évaluation :
5

Ozzie was a huge help everything went perfect and we're really happy that you opened as of one week ago

Crystal L. 
Évaluation :
5

From initiating the reservation to the pick up to the drop off, my entire experience was great.

Detlamphone V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard V. 
Évaluation :
4

Left front tire has a slow leak ... needs attention. Service rep at the Oaklawn Car Wash was above average good. She went out of her way to find me the best rental deal for my needs.

frank C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn C. 
Évaluation :
5

This was a last minute rental request. Once again MARIA came through for us and called me directly with rental options. That's why we keep coming back! NO improvements needed!

Leslie C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ben C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl S. 
Évaluation :
5

Advertised rental fee was much less than actual charges for just the rental itself minus xtra mileage or any extras. I Found this misleading until review of final invoice.

blake D. 
Évaluation :
5

This location was great but it was not the location that I chose to pick up my vehicle. I was supposed to pick my vehicle up in North Kingstown and received a call about two hours before i was scheduled to pick up my vehicle and told that they did not have a vehicle available for pick up and said that i needed to go to the Cranston location. I asked if they could have the vehicle delivered to the North Kingston location for me to pick it up. They were not helpful and would not entertain my request at all. I was very happy with the vehicle and with the location that i picked it up at but very disappointed that I had to go to the other location to pick the vehicle up. This was not an issue created by me and I think that the original location should have been more helpful and went the extra mile to get a vehicle to the original location that i rented from. I will rent from your company again but not from the location in North Kingstown.

Thomas H. 
Évaluation :
4

Let the customer know the size of the gas tank. Then it's an easy calculation of how how many gallons to replace. For example: if the vehicle has a 30 gallon tank and you used 1/4 of a tank, multiply 0,25x30 which is 7,5 gallons.

lisa F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen C. 
Évaluation :
5

The truck had a broken exhaust. Had to take the truck from RI to Maine. Could smell exhaust inside the cab. Will not rent from Uhaul again.

Bob P. 
Évaluation :
5

Great service

Mona M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew P. 
Évaluation :
5

As always, this was an excellent experience...I wanted to "edit" my reservation and make it for 2 days instead of 1...I did it online at night but could not "edit" instead I had to reserve for an additional day...the next thing I know, I get a text message from MARIA asking if I wanted her to "edit" the original reservation for 2 days instead of having to come in after day 1 and re-reserve for day 2...WHAT CUSTOMER SERVICE! She is the BEST!!!!

Leslie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deborah Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWARD R. 
Évaluation :
5

Very helpful service. Excellent experience. No problems at all.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david D. 
Évaluation :
5

No improvement needed and the customer service was excellent, both professional and friendly.

albert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald S. 
Évaluation :
5

Once again I have to give this U-Haul experience an excellent rating! We appreciate the ease of rental; the cleanliness of the van(s); the terrific customer service. Our contact, Maria, is awesome. I can text her to make adjustments in my rental and she works with me to be flexible and accommodating. We will be back!

Leslie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol S. 
Évaluation :
5

Always smooth at this spot, trucks are great, nice people, in & out everytime.

Ryan B. 
Évaluation :
5

Once again thank you Maria At Oaklawn Car Wash For Making My Renting So Easy , I Truly Appreciate You Maria

LORI D. 
Évaluation :
4

We rent from here every year , have always returned and know what to expect This time the truck was Very dirty.... last renters were smokers, windows must have been left open because there were pools of water inside the door and arm rest. We went home and wiped everything down and dried out the water. A neon purple large charger (nice one) was left in the truck .... we left it, but clearly no one wiped it down or they would have seen that. We didn't need them, but no blankets or dolly

Mary D. 
Évaluation :
5

Nothing it was great!

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard D. 
Évaluation :
5

Maria you are amazing, always so polite and it's so nice to deal with oaklawn car wash, fast easy way to rent a u-haul and best place to wash your vehicle

LORI D. 
Évaluation :
5

We are "frequent flyers"...renting often... Top notch rental experience every time. This location is fortunate to have such a superb employee as "Maria" because she is able to juggle many "jobs" at the counter while providing the best customer service. We will rent again from this location...

Leslie C. 
Évaluation :
5

No improvements necessary...As always, this location provides excellent customer service; clean vans; flexible hours and returns. Maria, is the best :)

Leslie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

armelle T. 
Évaluation :
5

Honestly I will not rent again only because of the app and website. Both picking up and dropping off was a COMPLETE nightmare. First it would not allow me to take a photo of my license to pick up it took 45 minutes for no reason at all. Then to drop off would not allow me to take photo of dashboard and finish my drop off instructions. This took another 45 mins of sitting in the dark trying to do this with 2 hungry tired kids and adults. At the end I had to take a personal picture if dashboard and video of me putting the key back in the lock box. The app and website need some help big time it was horrendous!

Kaleena W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marissa H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

andres M. 
Évaluation :
5

I am a frequent U-Haul customer and see no need for improvement as the service and equipment is always top-notch...One thing I have not mentioned before is the easy access of this location...And customers need not worry if they have to use the drop box to return keys because it is trusted and expedient with follow up receipt. As always...Maria is "the best"!

Leslie C. 
Évaluation :
5

All was handled 100 % correctly

larry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jorge H. 
Évaluation :
5

We frequently rent a van...2 or 3 times a month. EVERY time we can count on excellent service, pleasant surroundings and a van that's clean and well maintained. "Maria" is the person we deal with most often. She is a gem!

LESLIE C. 
Évaluation :
5

Everything went as planned

Richard C. 
Évaluation :
5

Everything went well. Don't change a thing,

Richard C. 
Évaluation :
5

This is my go to uhaul location . Helpful and pleasant . A seamless and straight forward experience .

DAVID S. 
Évaluation :
5

Maria at oaklawn car wash make's it so easy to rent a van or truck , and she's very calm & easy to rent from . Thank you so much Maria for always coming through for me , even at the last minute, I truly appreciate you. 🙌🙌🙌🙌🙌🙌🙌🙌🙌

LORI D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Oaklawn Car Wash Best Place To Wash Your Car or Truck & To aren't A Truck or Van . It's Always Fast & Easy . Thank you so much again for everything Maria ! You are the best .

LORI D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

barbara F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lauren R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

Easy transaction & drop off. Good people!

Danny P. 
Évaluation :
5

We are frequent customers of U-Haul at this location. They are always friendly, efficient and flexible. The equipment is always clean and well maintained.

Leslie C. 
Évaluation :
5

Maria was wonderful. Vehicle was great & all worked out very well. I will return here if I need another rental. Very good experience!

Art P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bob P. 
Évaluation :
5

The best location!

Justin M. 
Évaluation :
5

They were excellent

al Z. 
Évaluation :
5

Thought everything was good

richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bethany M. 
Évaluation :
5

This was the best experience that I have had with vehicle rental. The lady that tendered to my truck rental was fantastic. I will not hesitate to go back for future rentals.

Thomas N. 
Évaluation :
5

staff was very helpful and professional

Paul M. 
Évaluation :
3

Can't say. I was there at 4pm and the location was closed. Just dropped my key in the drop box.

Dean C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle F. 
Évaluation :
5

I'd like to thank Maria at Oaklawn Car Wash, she make's rentals a breeze , what can I say , you are absolutely AMAZING MARIA !!!!🙏❤️🥰🎉🙌👍

lori D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald W. 
Non les évaluations ont été soumises pour cet établissement.

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