Évaluations des clients Oceana Auto LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Oceana Auto LLC

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Kurt A. le

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We didn't know where to leave the trailer, maybe put up some signs.

Scott B. le

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Clearer communication. They have 2 pick up locations. When I called the day before my reservation to confirm a woman told me I’d have to come to the Hart, MI location to pay, then go to Pentwater location to pick up. The day of pick up I went to Hart and learned that I could’ve paid at Pentwater location. The Hart location was very nice and hooked me up right there so I wouldn’t have to make another stop. Good people.

Kimberly C. le

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The man waiting on me wasn’t personable he could have gave two craps less. Fuel tank faulty.

James S. le

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I've rented a truck from here in the past and the auto place is very cluttered and dirty. The previous rental experience was slow and long. This experience was much better as it was quick. The service is good but the place itself is not great. I must say thought that it's one of two in the Hart area so I didn't have anything to choose from.

Scott B. le

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Le client n'a pas laissé de commentaire.

Timothy W. le

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Le client n'a pas laissé de commentaire.

Brittnay F. le

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Le client n'a pas laissé de commentaire.

Diane W. le

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I reserved my uhaul a week ahead of time, the day before pick up I got a call from a representative out of Grand rapids telling me that I had to drive 30 miles out of my way to get the truck. The representative was rude, constantly interrupting me, and should not be working in customer service.

Bradly Y. le

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Very helpful staff

Robert B. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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Le client n'a pas laissé de commentaire.

PETER M. le

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II know we called at the last minute to get a truck and we appreciated that we were still able to rent one. When we arrived 1 hour after reserving the truck the credit card information that they had taken over the phone had not yet been transferred to location so drive had to put on his own credit card. He was not very pleased but did it so that we could get the truck. Truck also had to be dug out from a snow bank so took a little longer to pick up than what we had hoped.

Sue K. le

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Le client n'a pas laissé de commentaire.

GARY W. le

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Le client n'a pas laissé de commentaire.

Lindsey S. le

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Le client n'a pas laissé de commentaire.