Évaluations des clients O'Hanlon's Service and Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de O'Hanlon's Service and Repair

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Bryce H.
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Le client n'a pas laissé de commentaire.

Ashely C.
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Le client n'a pas laissé de commentaire.

Matthew P.
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I was charged a damage fee for something that never happened. They essentially tripled what I was paying arbitrarily.

John K.
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I don't know why I had to physically be at the U-Haul store before checking in. The process took about 10-15 mins longer than it could have bc the rep online had to verify a secondary contact and who knows what else.

CHARLES C M.
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Their help was above the call of duty. Very much appreciated!

HOWARD LEE M.
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Le client n'a pas laissé de commentaire.

EDWARDWRIGHT J.
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Le client n'a pas laissé de commentaire.

KATHLEEN B.
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Le client n'a pas laissé de commentaire.

RANDALL B.
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Le client n'a pas laissé de commentaire.

Derek H.
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Check the equipment, it was defective before we even took off. Had to call road side assistance. Road side assistance fixed it but it came completely off before I got to my first gas stop. So it wasn't assembled well. The woman who I picked up the trailer from Was extremely helpful though.

Jay S.
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Le client n'a pas laissé de commentaire.

HAYDER ZAID SHA S.
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The girl in the office is very bad and does not deserve to work in such a place, I hope for change.

Mark B.
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I prefer this location to any of the many in my area. The staff is knowledgable, helpful, and efficient.

James Z.
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Le client n'a pas laissé de commentaire.

Kyle J.
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The lady behind the desk spoke in an offputtingly blunt and want particularly personable or nice to interact with

DEVON EGBERT G.
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Great service, no complaints

Kevin M.
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Le client n'a pas laissé de commentaire.

CAROL WOFFORD R.
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Nothing, it was fine

MARY M.
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We had an excellent experience and would definately recommend this U-Haul location to anyone needing these services. Debbie was incredibly helpful, friendly, and great to work with. I will seek her U-Haul location out in the future.

GEORGE EDWARD C.
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office hours 8-5 every day

BRENT CARLTON J.
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Le client n'a pas laissé de commentaire.

DONALD JUNIOR F.
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Friendly, knowledgeable service.

SAMUEL B.
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Le client n'a pas laissé de commentaire.

MIGUEL S.
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Le client n'a pas laissé de commentaire.

DAVID HUGH M.
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Not a thing. The location was busy but they took care of me within 15 minutes of my appointment time. The manager was Deborah! 5 star service

ISAAC LYNNWOOD F.
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Le client n'a pas laissé de commentaire.

MAURICE JULIAN P.
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Nothing. Great experience

MARK DOUGLAS M.
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Excellent hopefully I will be using another one in the near future :)

Eric N.
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Le client n'a pas laissé de commentaire.

Anita R.
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Deborah is great! No way to improve except keeping larger trucks available for in town use. As a local business owner of a specialty rental company, I rely on Uhaul trucks to make sure I have the right size for the job.

DONTE TERRELL M.
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Le client n'a pas laissé de commentaire.

TROY LESLIE H.
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It would have been nice if it had a bathroom fro customers to use.

Richard R L.
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Great service and great selection of vehicles!

CHARLES M.
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Le client n'a pas laissé de commentaire.

Sara H.
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Le client n'a pas laissé de commentaire.

IDA KATHLEEN M.
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Debbie is a joy to work with. She is very friendly, helpful and professional. I will always use this location for future rentals. Thank you for a wonderful and stress-free experience.

Susan W.
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Le client n'a pas laissé de commentaire.

Dawn B.
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Le client n'a pas laissé de commentaire.

JOHN R.
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Le client n'a pas laissé de commentaire.

James B.
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There was a slow leak in one tire for the whole trip. We had to get air in it daily. This should have been caught. Other than that all was fine.

GREGORY KEITH C.
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The app sucks. Please fix it or do away with it. I wasted several hours of my already short time over 2 days trying to reserve a truck only to have it leave information incomplete. Had to have rep finish it for me at pickup. I would have preferred to use at counter pickup to start with but the app converted me to "share" before I decided to then it wouldn't work right and then I could find no way to convert it back. The app experience caused me so much more stress, pain and agony than I was already under with the move. However the in store live person rep was excellent and did much to alleviate the stress caused by the app. As far as recommending to a friend, I wouldn't recommend uhaul at all except that I would recommend talking to a live rep and not using the app if they must use Uhaul. But the truck was great.

ROBIN NICOLE H.
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Everything was a great experience last 2 visits!!

Joseph H.
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As usual, Deborah was superb. Professional, personable, prompt.

SUSAN RAE S.
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Le client n'a pas laissé de commentaire.

Frederick B.
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Rude!!! I took great care to return vehicle clean and in the exact same condition I received it. The employee rudely said they had to take pictures and process the return. I insisted she promptly inspect the truck and close out my rental. When I was firm in my request she said it was in good condition and closed out the rental. I take exception to poor customer service especially after a long tiring drive .

roberto T.
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all very well organized clean and very good service

PHILIP ROBERT M.
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Lower rating on the location is due to it being in a strip mall setting. It was still easy getting in and out of the location.

Matthew C.
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I had a bit of a hard time initially reserving the truck, as the person that took my first call signed me up for the wrong rental, which caused a small problem when I went to solidify the rental. Maybe you could simplify this process a little bit?

RYAN SCOTT B.
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Le client n'a pas laissé de commentaire.

Jasper T.
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Le client n'a pas laissé de commentaire.

NICHOLAS THOMAS D.
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Phenomenal service! Thank you!

SHERRY LYNN G.
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The sales lady was very rude .

Luis A.
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Le client n'a pas laissé de commentaire.

WILLIAM O.
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Le client n'a pas laissé de commentaire.

Edward S.
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Le client n'a pas laissé de commentaire.

JOHN LYNWOOD D.
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Excellent customer service and the vehicle was spotless.

JEFFEREY P.
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Le client n'a pas laissé de commentaire.

Jon D.
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Great customer service

William G.
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Nothing to complain about on this end of the trip. Other than most of the lights not working, but trailer itself was good.

John W.
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Le client n'a pas laissé de commentaire.

GERALDANDRE B.
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Le client n'a pas laissé de commentaire.

LAURA V L.
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We have received excellent service at this location the 2 times we have needed to rent a U-Haul. We will be return customers as long as this location is available.

JOHN ANDREAS W.
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Great location, great people, and the price was perfect.

ANA HILDA R.
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Was excellent and i recommend to my friends thank you

Pye A.
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Le client n'a pas laissé de commentaire.

William W.
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Le client n'a pas laissé de commentaire.

don C.
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Debbie was very helpful and calmed me down when I found the arrears on my contract. That's when I discovered them Because I was so delayed and overwhelmed when I left Fayettville NC She explained to me that there was a problem with the computer system and did what she could I didn't notice them until I turned in truck in Harrisonburg NC. I also found trash under and behind the seats which I cleaned out. I left the truck cleaner than when I received it. The two local U haul dealers did all they could. I blame U haul Not the local dealers for my bad experience .After talking to both Paul ( Fayettville) and Debbie ( Harrisonburg) They did all they could. Once again I feel I deserve a full refund

David P.
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Le client n'a pas laissé de commentaire.

Lloyd M.
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Friendly customer service and easy to hookup and return

Andres G.
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Le client n'a pas laissé de commentaire.

Brian W.
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The people there did not do there job. There comouters were down so had issues with oickup. I understand that. What I had issues with is insread of the employees calling the u 1800uhaul # to finalize the pick up, after I already did the check in the day before and reserved the trailer online by credit card, I had to call that number to finish everything. The lady there was extremely rude from the time we stepped in the door. Not going to that location to rent from again in the future, will go out of our way to a different location to get a trailer.

Charles D.
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Le client n'a pas laissé de commentaire.

WILLIAM JEFFREY S.
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Le client n'a pas laissé de commentaire.

Edward H.
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Le client n'a pas laissé de commentaire.

RONALD EDGAR R.
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nothing everything was excellent

mike M.
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Le client n'a pas laissé de commentaire.

JAMES C H.
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Le client n'a pas laissé de commentaire.

Michael N.
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Le client n'a pas laissé de commentaire.

David E.
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Le client n'a pas laissé de commentaire.

Mark B.
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This was the best uHaul rental experience we have ever had!

BRIAN HUNTER W.
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Improved customer service. Rental truck was not available when we went to pick it up. We were in a time crunch and the check in process was extensive. The woman I spoke with on the phone to order the truck was a bit rude. She later called saying that we were late to return and we had to reassure her that we had the rental for another several hours.

Stephen L.
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Couldn't tell where to drop off. Found instructions when we went to drop the keys but we'd already done all the checkout.

John S.
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Staff was pleasant and professional, trailer served my needs well.

THEODORE E.
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Le client n'a pas laissé de commentaire.

Eric M.
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First, the day before my rental I get an email saying the pickup location was 35 miles from my house, when I put in for it to be 1 mile away. So I got on the phone, changed it to a 20' truck from a 26' truck, and I told the lady on the phone I would need it past 3:00pm - to which she said no problem, our rentals are 24 hours. I said, "so I don't need to return it until 6:00am the next day?" and she said, "that is correct. You can go back and listen to the recording if you would like. When I arrived the next morning, the lady at the location was some what short and rude, and proceeded to tell me I had to have the truck back by 3pm. I told her that wasn't going to happen as I needed to make more trips than 1 since I had a smaller truck. She said that she had someone else renting it later that day, and I flat out told her I would not have it back by 3pm, and that I was sorry. She said then I will have to report the truck as stolen. It was a disaster from the start. Who wants to be treated with that kind of service at 6:45am and get your fun moving day to a new house just shit on first thing in the morning. While I was having this conversation with her, I had Uhaul on speaker phone, and the lady I was talking to on there, told me should could get me a 26' truck at 7am, and I was like, great, where can get it. She said Henrico... I said that is 2 hours away, why would I drive 2 hours to get a truck when I was only moving 20 minutes away. The experience was horrible, left a bad taste in my mouth, and I will never recommend Uhaul to anyone, and use Penske for all of my moving needs moving forward.

Kyle V.
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Le client n'a pas laissé de commentaire.

LUBOMIR PETKOV S.
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Very nice and experience management. Very happy . Thx.

Jean-Marc E.
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Le client n'a pas laissé de commentaire.

CYNTHIA C.
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Wonderful, friendly service. Went above and beyond in my time of crisis. Being from out of town that was a great help to me.

KEVIN L M.
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Le client n'a pas laissé de commentaire.

kim D.
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Deborah was amazing! Very helpful and knowledgeable. Will definitely use this location again.

BARRY G.
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The lady who assisted me in renting the Truck was very polite and professional. She made my experience in renting this truck an excellent Experience. Thank you so much for treating me with respect and fairness. We need more people in this world like her.

Donald C.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

LISA KRISTIN J.
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Debra was friendly and thorough. The Uhaul cargo van only had 9k miles on it and was very clean and drove great. Plenty of room to leave my car while driving the Uhaul. Easy pickup and dropoff. I appreciated that Debra practiced social distancing. No issues, would rent from here again.

Donald C.
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Deb was Awesome.She went way out of her way. Will highly recommend her

FADAK MOHAMMED A.
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Deborah was excellent in explaining all steps needed to understand renting,using equipment,driving the truck and fully checking out the condition of every thing. Thanks to her.

Sarah H.
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She was not helpful when we had problems with the equipment, became very intrusive and bothersome while we waited

TOM E R.
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Deborah made the rental experience pleasant. She delivers rental information and instructions with flair and humor -- Much appreciated !

JANET B J.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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