Service
Lavelle Greer
Customer Reviews for Ojay's Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super fast! Was met at the truck with the trailer and helped back it in to the spot and disconnected it for me. And that was it. Got the receipt in my email the next day. Easy-peasy!
Richard SheppardExcellent service and also had a professional staff!!
John RaifordI was done early..called and the Manager said I could come on in with the truck.. aside from giving away your trucks my experience is to keep it right where it is..
Janice HarrellI have only great things to say about this place and their service. The owner really takes care of you.
Leanne OsterdockAmazing customer service. Extremely friendly staff who is understanding and willing to work with you.
Lavonya RichThis U-Haul dealer is kind personable and very professional. I 100 % recommend him!
SHARON DIXONAmazing establishment with an amazing staff!
Hezekiah SaundersNeeds no improvement. Everything and everyone were Awesome. Owner has the best customer service. Thanks again
Antoinette BrownKeep doing what you doing customer service was outstanding.
James LewisTo many emails location was changed from where we wanted to pick up
Sherwood MonroeThe owner and workers are very kind and helpful
glenda gibsonGreat location and staff. Got there early to help me out. Much appreciated.
Charles GaylorGreat owner overall.
Adrain MackeyGreat experience
Jonathan ChambleeFantastic, proficient and professional and I'll also add quick service. I normally don't just show up to a location to rent U-Haul equipment. I usually reserve days ahead of time on-line. I had a need for a quick turn on equipment and went first to Ojay's Auto Detailing and was pleasantly surprised with the fast response to my request. Definitely recommend every time!
Dwayne KeenerOwner/operator was friendly and helpful and the process of picking it up was so easy and fast. I recommend this place for anyone with U-Haul needs!
Ellen NicoletteI highly recommend good prices and people. He really made everything easy outstanding van loved it
stephanie goochThe self service was self explanatory. Keep it up
nyasha tarakinoNot that there are no other locations with excellent customer service but the service and friendly atmosphere here at Ojay's is definitely the place I prefer to rent from.
Brian BrownTo this date I believe Ojays is a fine well organized facility I hope it doesn't change , and his smile was welcoming too . Thank you so much .
Deborah MeekFantastic customer service!
Kevin CombsS.O.
Ennika ColeThis office and the staff were so friendly and kind I would only rent from O Jay and this store if I'm ever in need of a U Haul or the equipment. What an amazing store! Wanda
WANDA PANGARAKISNothing! Great experience! I will rent again…
TIMOTHY TAYLORAlways great service.
Henry MonroeThe service was Superb!! Will definitely try this location again
myischa brownThe service and equipment were both excellent. Merci.
Barbara JonesOjay is definitely running a fantastic business. It's a no-brainer why he's rated the number one U-Haul company in the area after you meet him. Extremely friendly and customer focused. Thanks Ojay!
Jason McMullenNothing Really
Willie GodwinI love going to Ojay's Auto Detailing for my U-Haul trucks any time I need them. The owner is professional, respectful and just a good person. I always receive the friendliest customer service when I arrive, and have never left disappointed. If you want or need to rent a U-Haul, GO TO OJAY's Auto Detailing.
Bobby CoxThe staff was very helpful and friendly!
Pedro LorenzoPlease support this OUTSTANDING Veteran-owned business, Ojay's Auto Detailing. I used the U-haul service, but I will definitely be using the detailing service in the very near future. This was by far the most professional, courteous, and above-and-beyond service we have experienced during our many, many moves, local and overseas, over the past 24+ years. We initially booked through the U-Haul Truck Share 24/7 option due to our chaotic schedule on Sat. When we arrived to pick up the cargo van at 6:30 am, what we did not know was that there was a live verification process that was not adequately explained during the reservation process. We did not know we would need two people to verify my identification at 6:30, even after uploading my driver's license and a live photo. It was after 7:00 (my reservation time clock ticking), and we were still waiting for the online agent to verify my identity. Although Ojay's Auto Detailing didn't open for another hour and a half, Mr. Ojay saw we were having trouble with the live verification process, and he opened his office almost two hours early on a cold, rainy Saturday to take care of us, so we could get on with our day. With this outstanding customer care and service, we will definitely entrust him and his staff with our vehicles! Thanks so much, again for your and your family's military service!
Alicia ClineThere was nothing in my eyes that needed to improve. My experience was great.
Leanne OsterdockThis rental experience was great. From start to finish. Very professional and the truck was very clean! Never seen that in any other UHaul that I've rented before. It is obvious that Ojay takes great pride in his business and values return customers. If you need a UHaul call Ojay!
Wesley PoindexterAlways a pleasure to deal with OJay, he is so customer focused and willing to help anyone.
Brian BrownThis location was excellent in its speed in attaching the equipment and checking out process. The attachment process was double checked for safety and personal were friendly.
Wayne ArringtonRien
thressa alstonVery quick drop-off even without appointment.
Matthew MooneyOkay gives great customer service and is honest about their price.
Luis RamosIf it wasn't for the owner of the facility OJ's in Goldsboro NC the rental would not have happened! The u-haul app was a complete failure
THOMAS HAINSI turned my UHaul in the same day and they charged me for another day. I'm still waiting on my 44,4 dollars back
GERARDO ROJASEverything was perfect for me. Mr Ojays is the place to go.. Very nice & Plesant Man
Willie GodwinThe experience was great! Only complaint was told that I would only be charged for 2 days but got charged for 3. I did have the equipment for 3 days but was told the charge would be for 2.
Shane CameronOkay is a great person
Milton ALLENGreat people, great service!
Henry MonroeIt was a good experience, I don't think they should change a thing
PAUL BROGDENGreat cus service … will definitely use him again
Roland OwensThank you for all of your hard work Mr Langley.
Wendy WestAir conditioner quit during truck usage
Tiffany GradyThis place has awesome customer service
george branchI didn't receive the appliance dolly I ordered.
Alexander MachineThis is the only place o rent from the service and the people are super nice I recommend to everyone!
EARLY GAYThe vehicle was clean, ran great,and drove quite well & I will definitely recommend it to my friends & Family. Thanks again.
Ricky PettewayMr.Ojay was very nice and explained everything. Will be using his services again.
Shuquale RoyalOnly issue with vehicle when I picked up which is small compared to how it started at another location. I was needed to clean windshield, Other location had failed to have vehicle ready for me to pick up after hours, however when I called U-Haul the lovely lady heard the stress in my voice and successfully was able to find another location (Ojay's Auto Detailing) that appears to be prepared for any unexpected issues in my opinion. We were able to get a smaller truck but got one which all that mattered. I thank the team at Ojays and actually will be reaching out to rent another truck in a few days. They were very pleasant when i returned the truck and highly recommend this location for anyone's next move. Give them a 5 start out of 5!!!
Brian BrownNo improvements needed
Thomas SantiniNothing, keep doing what you are doing..
wilma hamiltonGreat customer service!
GABRIEL PHILLIPSExcellent service à la clientèle.
DAMON JEROME JOHNSON