Do not go to this location. They will not assist you with anything. Old Bridge General Store should not be a U-haul rental location. The lady at this location gave numerous excuses as to why she could not help. I stated at least 3 times then, she did not need to be rent U-hauls. She did not inspect the U-haul with me, she did not provide me with a written copy of the contract, and numerous times stated she was not there to help with U-haul rentals. She stated that U-haul was a third party rental and I had to do everything by phone on my own. Based on this business' customer service I would never rent a U-haul again. Sarah, at the call center was very helpful. She set everything up over the phone. She also stated that the lady at Old Bridge was not truthful about being able to help me.sherlenee W.
Customer Reviews for Old Bridge General Store Danville
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Danville, KY 40422
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 5h am à 8h pm
- Sam : 7h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/30/2022 - 7/5/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck had not been swept by previous renter! This is a 3rd party site, and somewhat confusing, since there was an issue with online check in. I had to call the office in Louisville to complete the pickup, and they had to contact the store for me to pickup the key to the truck. I made my reservation several weeks in advance, for Nicholasville where I lived, and didn't find out till the the day before I was scheduled to pickup, that the location had changed, and I had to go to 2 different locations to pickup the truck, and auto transportRonald K.
Le client n'a pas laissé de commentaire.Tyler M.
My first initial pick up was supposed to be The.Lock Box, they didn't have it. They sent me 18 miles out of the way to pick it up at The Old Bridge General Store. The lady gave me no paperwork and it took over an hour. She gives me a bag of blankets but when I got home there where 9 of them in the back.KEITH W.
My only issue was the truck not being completely clean. It didn't personally bother me at all, I was just worried about being charged for it.edward G.