It does not have a full time attendant so checking out / in is at the mercy of a phone call and call back. Nice owner.
Scott D
Customer Reviews for Old Jack Storage Gresham
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Did not know we would be doing the drop off ourselves and not having someone there. We did figure it out but would have liked to know that up front
BRADLEY EGood service, very helpful.
JEFFREY CWould most definitely recommend this location, I now have a 3rd favorite U-Haul location around Tyler. Would for sure recommend this location to others.
KAYLA EGreat experience all the way through.
JEFFREY CEverything was done online and with a text after my initial contact by phone. I never went inside the location as it was after- hours, so I can't rate the premises beyond the lot itself. I will say the lot was very clean, easy to access and drop-off took all of two minutes. Simple turn-in procedure with the text and the young man who assisted me by phone (Shane?) was very helpful as to exactly what I needed to do related to turn-in of equipment. Based on this experience, I would recommend Old Jack Storage to anyone looking to rent UHaul equipment. Thanks! Dennis
Dennis SSuper nice owner and easy/fast pickup.
TIMOTHY RKnowledgeable, friendly sales representative. I would recommend this place to anyone.
Ernest HI will be back for more rentals
Michael GRick was awesome. I will use this business again.
kevin wGreat experience
Katherine SNice and simple. We'll maintained equipment. Could use a little more room to move around with vehicles
Aaron SDrop off went very smoothly. They were friendly and efficient.
Karen BPersonnel was not there when I returned but able to reach him on phone & he gave me instructions where to leave the trailor
NABEEL ABest customer service ever! Thank you for such a smooth experience during a difficult time in out life.
Kathy BGreat guys
wendy lCustomer service was above and beyond what would be expected
MICHAEL DThis location is easily accessible and the owner makes it easy to return a trailer.
Cary LI couldn't be happier. Rick provided excellent service. He was very friendly and helpful. If I ever need to rent again, this is where I'll go.
James BOutstanding customer service!
Milton TGreat service
Chad BVery helpful and friendly location, would definitely use again. Drop off while closed was very easy.
Darren SI was sent to the wrong location originally. Had to go to then a different location from which I was scheduled at. Upon arrival it was a lengthy and difficult experience. I requested 60 moving blankets. Only 21 were in the truck. The truck had shards of glass at the back of it which we found upon loading our items. When the owner of the facility was trying to do the online portion to get me on the rd he had no computer, only his phone. It took over 20 minutes due to the lack of necessary equipment to complete the transaction and get me on the rd. He told me just to leave and if I needed to sign something he would call me and I could go to his office later to sign…. Overall kind of disappointing for the expense of renting the uhaul.
Anthony L