Tell them the right price, plus be sure the correct paper work and the right truck number is on paper work. So person is not driving there 2 days later and calling 4 days is still not fix with all i went thu to try and get it fix. Adam does not care except for the money he gets, the big boss.SANDRA H.
Customer Reviews for Old Town Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Charles, MO 63303
(Walmart and Hawks Nest Overpass)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 1/29/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Teri S.
Le client n'a pas laissé de commentaire.Curt M.
Le client n'a pas laissé de commentaire.Valerie J.
Le client n'a pas laissé de commentaire.SUSAN B.
Le client n'a pas laissé de commentaire.TYLER R.
Dean was very helpful would recommend.MICHAEL M.
nothing. Your employee did an excellent job, gave me tips, and was extremely pleasant.MELANIE S.
Le client n'a pas laissé de commentaire.KENNETH M.
Le client n'a pas laissé de commentaire.ALLEN N.
Le client n'a pas laissé de commentaire.JOHN C.
Location was great but check in process on line was confusing and redundant.JOHN W.
Your company ripped me off. Didn't honor my upgrade and I can't get hold of customer service. HorribleLAWRENCE M.
Chege was above & beyond professional. He answered all my questions and responded freaky quick when needed.GODFREY N.
Le client n'a pas laissé de commentaire.HOWARD C.
The location and customer service was good however the uhaul equipment was not in good shape. I used a car dolly and someone previously had cut the strap that goes around the car tire so it no longer reached far enough. I cozied thank strap the car on and i had to last second go get a big heavy duty strap to hook onto. It cost me an extra hour of time and more money.Casey O.
Le client n'a pas laissé de commentaire.Jacob F.
Le client n'a pas laissé de commentaire.David L.
No hassles.David L.
The agent was great. He was friendly and helpful. I would recommend this location to anyone.GARY W.
A lot of stress & anxiety could've been avoided if the original location I booked didn't check u-haul orders less than 24 hours prior to my rental time & report back that no 5x8 trailers were available. The upgrade was too big for my vehicle to haul otherwise it wouldn't have been an issue but I booked a 5x8 for a reason. Adam, the regional manager, was a life saver in assisting me with securing the trailer I needed/booked 2+ months in advance. Please change your policy for your employees on when they review upcoming rentals.Linda L.
Le client n'a pas laissé de commentaire.LEASA H.
Le client n'a pas laissé de commentaire.SCOTT C.
Service was excellent. I have no complaints.STANLEY M.
Great people!!DENVER J.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.COLBY B.
Nice place to do business withJAMES C.
I'm not one to throw a big fit about customer interactions... However, none of the employees were wearing masks or keeping distance. The employee I worked with blew his nose at the counter within 3 feet of me, didn't wash or sanitize his hands. In a normal world this wouldn't require a second thought, but in the world we currently live I wanted out of there ASAP and to NEVER go back. The employee also had me do most things on my phone, but didn't tell me there would be a text coming through to verify truck condition. I realized the next day that I had missed a text and luckily didn't get charged for someone else's damage to the truck. Overall, made the transaction more complicated than necessary.DONALD L.
Improve your verification system so the check in process is not so long. Also save each screen on online process so you don't have to start over each time connection is dropped.Zachary R.
Use the appJasmine Marie M.
Better lighting for night pickupsDavid M.
The checking in process to pick up keys after hours is a nightmare.JEFFREY W.
Le client n'a pas laissé de commentaire.SUSAN S.
Experience was great all around. Uhaul app is super easy.George H.
Le client n'a pas laissé de commentaire.Chris T.