I dropped the truck off early, called the number on the reservation to see where to leave the key. No one returned my call so I took the key with me. The next morning I get a text (8:20am) stating we see you dropped the truck off, where did you leave the key. I explained that I left a message the day before stating I would bring the key back. I asked where they wanted me to leave the key and let them know oncre I drop the key off I would text them. Onr hour later (9:30) I get a call from someone asking where is the key. I told them the same story about leaving the message, they wanted to know what phone number I left the message on. Asked to call the number they called me from once I dropped the key off. So I dropped the key off (10:03am) and called the last number and let them know. Around 1:48pm, I get a text asking me where the key was. I told them that they had some internal communication issues and that I was told to call the other number when I dropped the key off. Nevertheless the key was returned to them.
Tara B.
Customer Reviews for Olde Country Buffet LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Great and helpful!
Joe E.