Évaluations des clients Olney Antiques & Collectibles

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Olney Antiques & Collectibles

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SHAWN S.
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Olney Uhual is the best uhaul location around. Never any issues. Thanks.

Fencer M.
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Trailer Jack's

sharlee A.
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Both locations are a bit to be desired! Appearance does go a long ways sometimes.

Eric K.
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Le client n'a pas laissé de commentaire.

Steve B.
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Nothing, Keith was very helpful and accomadating with everything

Kourtney B.
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Le client n'a pas laissé de commentaire.

Richard G.
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Could not have been better

Jamed D.
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Owner of this franchise was wonderful! More personable than any I've come in recent contact with at U haul during my recent move.

Earl C.
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Le client n'a pas laissé de commentaire.

Robert G.
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Have done business here before and will again.

Sue P.
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None needed

LARRY I.
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Le client n'a pas laissé de commentaire.

Eric K.
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Le client n'a pas laissé de commentaire.

Maynar A.
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All the people were really friendly and courteous. What was not acceptable was I had to wait an hour for someone to call me back. With 3 Uhaul dealers within 6 miles of Willard airport near Champaign IL. I had to drive 103 miles to Olany IL. to pickup a car dolly. This unacceptable. l

glori A.
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Le client n'a pas laissé de commentaire.

Debra B.
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Le client n'a pas laissé de commentaire.

Angela H.
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Stop with the computerized stuff. Some people don't have access to the kind of technology required to do all your keycodes and such. It gets confusing. If there's an after-hours drop box, that should be sufficient. We WILL NOT be charged for an extra day just because we couldn't access the keycode prior to dropoff of key. The key and the unit are there. That should be sufficient.

Tammie H.
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The check engine light was on in the truck. I was told it came in that way and he'd called Uhaul and was told the truck was good to go to Maine. The truck was not running well. It used far too much fuel. Had to have the truck picked up by a technician upon arriving at my destination.

Chris C.
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Le client n'a pas laissé de commentaire.

ANNA B.
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Had pick up site 3miles away but had to drive over 20 miles to assign pick up

Brian O.
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I was very happy with my service. Keith was there when I picked up the trailer and helped hook up. Had no trouble or complaints at all.

Zeda B.
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Le client n'a pas laissé de commentaire.

Robert S.
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Used this location several times always been good experience helpful agent

Paul M.
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Le client n'a pas laissé de commentaire.

Jeffrey V.
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Le client n'a pas laissé de commentaire.

Kevin S.
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Le client n'a pas laissé de commentaire.

Toby B.
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U haul made the arrangements not the dealer at Olney lot. I was told I would have a truck at early am and then was told not till 12.30 pm so had to take a smaller truck so didn't get every thing hauled?? Not happy about that but the equipment was in good shape . thank you

Bradley C.
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Le client n'a pas laissé de commentaire.

Brad M.
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Le client n'a pas laissé de commentaire.

Matthew H.
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Le client n'a pas laissé de commentaire.

William H.
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Great person and very accommodating. Was a pleasure to do business with!

Carolyn K.
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Le client n'a pas laissé de commentaire.

Kevin S.
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Le client n'a pas laissé de commentaire.

Don D.
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Le client n'a pas laissé de commentaire.

Donis V.
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Le client n'a pas laissé de commentaire.

Jeff W.
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Le client n'a pas laissé de commentaire.

William G.
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Le client n'a pas laissé de commentaire.

David W.
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Le client n'a pas laissé de commentaire.

BRUCE S.
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Mr. Travers is a super nice guy. Couldn't ask for a more friendly and helpful experience.

Alexis H.
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The roof had a water leak over the grandmother's attic. Several of my boxes were wet and the items had to be dried out. Luckily the items weren't ruined. The left rear driver's side back up light is burned out.

TOM R.
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Le client n'a pas laissé de commentaire.

JOHN Y.
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Le client n'a pas laissé de commentaire.

Paul W.
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This review is for the location at Olney IL only, not UHaul overall.

John P.
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Le client n'a pas laissé de commentaire.

KURT D.
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Keith goes above and beyond to make sure you know how to operate the equipment - car transport in this case. Thank you!

Kristina S.
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Was not told about a mileage restriction

Edie B. | Overall Experience |
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Xxx

pam B.
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Le client n'a pas laissé de commentaire.

Jesse W.
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Le client n'a pas laissé de commentaire.

KURT D.
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Le client n'a pas laissé de commentaire.

Audrey F.
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Le client n'a pas laissé de commentaire.

Richard M.
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Le client n'a pas laissé de commentaire.

Doris B.
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I would recommend this location however would not recommend UHaul corporate accounts to anyone.

kim S.
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Where to begin...I made this reservation several weeks ago and chose a location close to house as I was only moving 7 miles away. I was informed via email that I couldn't pick up the truck where I had selected but would need to pick it in another town 30 miles away. I did bot want to pay the extra mileage and was told that some sort of deal would be worked out with me. I tried to inquire about what that might mean and my emails were just ignored. I called to try to figure out what kind of deal I was to receive could possibly be and was told to wait until the day or two before I got the truck. I didn't hear anything two days before and that email was ignored. Finally I was called the day before and was told that I needed to go to Olney IL to get a truck. I was told this town was 50 miles away. I was also told I couldn't have a closer truck because it wasn't in the "marketing range"...because I as a customer an somehow supposed to know what that means. Finally I agree to go after this truck. I call the location to confirm and ask the price as my fiance would be the actual driver. So it turns out that Olney is 104 MILES AWAY FROM MY HOUSE! You made me drive 208 miles to get a truck so I could move 7 miles away. And to top it off the price of the truck was over $100 than what I was qouted on the phone. Not to mention the tank of gas and wear and tear on my personal vehicle. Oh and there is the day's pay I missed because as I explained to the young man who took my original reservation I was going to have helpers load the truck and then empty it after they got off work. That didnt happen. We didnt get to stop til 3 am and I had to pay extra help to boot. To top it all off I STILL don't have all my belongings. Oh I was offered the truck an extra day for "no charge" all right...if you don't count the fact that I would have to pay the insurance. Sure sounds "free" to me. So we go to drop this off the next morning and the guy behind the counter informs me that the truck was needed in this area and putting me through all of that was Uhauls way of getting it here?!?!?! You have got to be kidding me. Well Uhaul I am giving you one shot to try and bring my blood pressure down before I call a lawyer. Btw...I have documentation of everything I have said if you need it cuz I know the lawyer sure will want to see it. Your company turn my short distance move into an absolute nightmare.

Belinda F.
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Excellent customer service! Would highly recommend!

Madison D.
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Le client n'a pas laissé de commentaire.

Angie W.
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Le client n'a pas laissé de commentaire.

Stephan F.
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Le client n'a pas laissé de commentaire.

Kayla H.
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I picked up on Saturday and returned it on Sunday he doesn’t keep hours on Sunday so he charges for 2 days in stead of just one.

Charles N.
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Le client n'a pas laissé de commentaire.

WAYNE P.
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This one is difficult - Manger was super nice guy - the facilities was also used as an antique dealer and was in rough condition.

Kenny D.
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Le client n'a pas laissé de commentaire.

Derek B.
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Didn't see any emergency lights in the truck. Seems like something it should have.

Jeffrey B.
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Le client n'a pas laissé de commentaire.

BARBARA D.
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I had to do more running around because I didn't realize I had to make a reservation....but that was my fault . I had to rent bigger than I needed....The price was expensive for the type of trailer I used and the amount of time I needed it for....had to take 3 days when I only wanted 2

larry K.
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a THERE SHOULD BE MORE TIEDOWNS IN UBOX/ getting the right location on the phone is a time consuming ordeal and too much wait time at Leesburg to pick up the box.

Adrian S.
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Nothing, since this location saved the day; the previous location in Flora, Illinois at Alltronics Service Company was horrible! The owner made every excuse as to why I should go to another location, saying that he had a truck, but wouldn't necessarily have it Saturday. I attempted to move the location and was told that the car transport wasn't available for over 100 miles. I cancelled the rental and went with Budget only to find that the equipment was over 150 miles away. I cancelled and came back to U-Haul and received a call from the owner in Olney. He was great, friendly, and very helpful! I would suggest his location to others!

Charles S.
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Le client n'a pas laissé de commentaire.

Michael K.
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Le client n'a pas laissé de commentaire.

Sean C.
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Le client n'a pas laissé de commentaire.

James P.
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Friendly and helpful. I rented a trailer and was hitched up and on my way in minutes.

Collin O.
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Le client n'a pas laissé de commentaire.

JT C.
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Can hardly fit in the door and wait in the office, if there is more than 2 people waiting at counter..

David T.
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Le client n'a pas laissé de commentaire.

LARRY S.
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Le client n'a pas laissé de commentaire.

Charles K.
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Le client n'a pas laissé de commentaire.

PAM M.
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Le client n'a pas laissé de commentaire.

James A.
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Le client n'a pas laissé de commentaire.

JOANN A.
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Le client n'a pas laissé de commentaire.

Mary T.
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Le client n'a pas laissé de commentaire.

Dustin G.
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Le client n'a pas laissé de commentaire.

Jonette P.
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Le client n'a pas laissé de commentaire.

DEREK D.
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Le client n'a pas laissé de commentaire.

Mike M.
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Le client n'a pas laissé de commentaire.

Gregg D.
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Contact representative was very personable and helpful. No concerns with rental process.

David L.
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Le client n'a pas laissé de commentaire.

Gary W.
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Jack on trailer did not work well. Only one of the four tires was properly inflated.

SHEILA H.
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You're doing a wonderful job at that location we really appreciated it

nancy O.
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I had to be on the PHONE, with an english speaking person with Uhaul, to pick up the truck! Otherwise that might not have happened. Thank you!!

Nicholas S.
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I didn't use all the allotted miles.. It would've been nice to get a credit back on the unused mileage.

Richard D.
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Associates were attentive to the check out procedures and were very cordial.

Jesse W.
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Le client n'a pas laissé de commentaire.

savannah W.
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You all make customers feel welcomef and you guys are very helpful

Don B.
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Le client n'a pas laissé de commentaire.

Linda O.
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Best UHaul encounter I've experienced!

amy A.
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Le client n'a pas laissé de commentaire.

JIM P.
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Le client n'a pas laissé de commentaire.

jack S.
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order the truck 5/8/2017 for a pickup at Effingham, Ill. on Thursday 6/2/17 was called and told that I would have to pickup the truck in a town 40 miles south east of the site that I had chosen named Olney. This cost me both in time and money for extra gas and I feel that this was unacceptable because I gave a 3 1/2 week advance notice. I know that there be nothing done about this but I just wanted to let you know that I was greatly disappointed with this kind of piss poor service. from a unhappy customer, jack stortzum

Jon W.
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Le client n'a pas laissé de commentaire.

Dave R.
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Le client n'a pas laissé de commentaire.

KEITH T.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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