Friendly and supportive staff.Tim L.
Customer Reviews for Olson Oil Company Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
I didn't see the sign, as it's in the back. No problems otherwise.Don O.
Drop off personal RUDE and made me feel I was taking up his time by dropping off rental at his location.DAVID K.
Le client n'a pas laissé de commentaire.Charles L.
Le client n'a pas laissé de commentaire.Thomas W.
Olson oil co inc provide excellent serviceBruce M.
Le client n'a pas laissé de commentaire.EUGENE E.
Le client n'a pas laissé de commentaire.Jeffrey H.
My issues are with the website!!!!Teresa K.
My SIL dropped off the truck at this location. I got a call from a man at the location on Hampden Ave in Fergus Falls who said it was supposed to be dropped off at his location and he said he had sent me a text about it earlier. I didn't see the text. So, he was irritated and said I needed to find the first contract email with Uhaul and email it to him so he didn't get charged!! Again, miscommunication problems at the drop off too! I don't think I'll use Uhaul anymore.Nancy R.
Le client n'a pas laissé de commentaire.Susanne F.
Le client n'a pas laissé de commentaire.Linette H.
Le client n'a pas laissé de commentaire.William H.
They knew nothing about anything???DARCEY B.
Le client n'a pas laissé de commentaire.David K.
Well we didn't fill the tank up when done cause we filled it up before we left Fergus and we made sure it was at same gas when we dropped it off and there wasn't a dolly in the truck and I paid for a dolly so we had to go and rent one fro the other Uhaul in Fergus Falls, MN . Oher than that it was a good trip and moving went well.Peter K.
The online/app way to pick up after hours was horrible! The app and website would not load/log me in. Even though I had downloaded it the night before. After nearly an hour on the phone with 3 different people I was able to take the truck I reserved. There really needs to be a good way to pick up a rental after hours over the phone when technology fails us.Cassandra J.
This is just a dropoff soi wouldnot exppect it to be much better.Ronald C.
Le client n'a pas laissé de commentaire.Demaris N.
Professional, great service, would use again. Auto transporter was easy to use, designed well and pulled great behind my F150 pickup.Tom L.
Le client n'a pas laissé de commentaire.heather K.
Le client n'a pas laissé de commentaire.Steve B.
Le client n'a pas laissé de commentaire.Joseph F.
It seemed as though the guy didn't have the correct information on his computer, After a lengthy online registration and rental procedure I would think he would be prepared for me. It took more time than I expected to get the trailer. However, he was a nice guy and helped hook up the trailer.Steven V.
Le client n'a pas laissé de commentaire.Wesley H.
Le client n'a pas laissé de commentaire.Stephen P.
Arrived and asked about check in. Guy says â€œpark it back there and use online check in. I injured my back attempting to lift trailer off hitch. Asked for help a second time. Basically had to beg for help. U-Haul needs to specify which locations are full service and which are self service.PETER S.
Le client n'a pas laissé de commentaire.David N.
When a customer makes a reservation 6+ weeks in advance, it would be great if you made sure that store was open and they have the equipment the customer reserved. I had planned to pick up my truck at 5 pm load it that evening and then upload the following morning. However I had to load and unload all in the same day as the store I was picking up from was closed the day of my reservation. I was on the phone/on hold with UHaul from 4:45-8pm and then from 7-8:30 the following morning. The equipment wasn't all there and they flaked off paint when I first removed them from the truck.Kaleb K.
Le client n'a pas laissé de commentaire.Demaris N.
Slow, did not assist in a check of the trailer or assist in rental equipment.Jack G.
The trailer I had was beat up and the lights were not working properly. The inside is nice but the outside isn't in the best of shape.kendra K.
Le client n'a pas laissé de commentaire.Sherrie B.
Le client n'a pas laissé de commentaire.Mark H.
I would recommend it for the fact that's it convenient and the closest location in our area. There was no staff around we went in there and just called the uhaul hotline.Kathryn P.
Le client n'a pas laissé de commentaire.Joel N.
Hopefully don't have to go through trying to look for another trailer even when it was reserved.Debbie G.
Le client n'a pas laissé de commentaire.Yessica G.
Tow Doly: Need to repair right stop light/turn signal light All the trip went fine (1 844 miles)Larry O.
Le client n'a pas laissé de commentaire.William H.
we were in Fergus falls at 4:10pm to drop off the trailer and the business hours are 8am to 5pm and no one was answering the phone and no one was there the door was locked!!!!! so we went into Olsen Oil and asked fi anyone was taking care of the U-haul , he said I don't know I'll get my boss RICK, so he came out and I told him what I needed and that no one was there and what am I suppose to do?? He said EARL was in back working on the car wash and it was okay just to leave it. I said okay and my husband and I left as it was a long day of moving. I told my husband we have no receipt saying we dropped it off, NOTHING! So now as I sit here I wonder what's going to happen because we don't have a receipt saying that we returned the trailer and no one checked us in, WHAT WILL HAPPEN NEXT, SOMEONE WILL SAY THEY DIDN'T GET IT?? I'M NOT HAPPY ABOUT THIS AND WILL NEVER GO BACK TO THE FERGUS FALLS LOCATION AGAIN IN THE FUTURE! THANK YOU BRENDA DUNN (218) 731-5354brenda D.
Charged for extra miles I wasn't told about. BULLSHIT !jeff C.
He had to figure out the mess created from the grab and go location he was greatJUDY B.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Will H.
No suggestions,Jon E.
Le client n'a pas laissé de commentaire.Ann B.
Le client n'a pas laissé de commentaire.kimberly K.
Very dissatisfied with uhaul from beginning of this moveJUDY B.
Le client n'a pas laissé de commentaire.Kent V.
Nothing...everyone was amazing...my experience was the most pleasant ever!Lisa R.
Le client n'a pas laissé de commentaire.Lance D.
Le client n'a pas laissé de commentaire.Marty S.
Nothing. I wil always check with Olson oil first!TODD L.
Le client n'a pas laissé de commentaire.william S.
Le client n'a pas laissé de commentaire.Mike T.
Le client n'a pas laissé de commentaire.Doug W.
Le client n'a pas laissé de commentaire.Cherie L.
Le client n'a pas laissé de commentaire.Jaden T.
Le client n'a pas laissé de commentaire.Kevin F.
The worker at the fergus falls location knew not only that it was summer but also that i would be driving it to south carolina which is 20+ hour drive and they knew the ac didn't work and did not say anything to me... which made it a miserable drive!! Also there was garbage and empty bottles and pop cans under the seats.Courtney P.
Le client n'a pas laissé de commentaire.Mickie B.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Tom K.
Le client n'a pas laissé de commentaire.Michelle M.
Initially, we couldn't get a hold of the main guy, but eventually we did & had no problems with pick-up.barb G.
Mobile application has technical problems ,needs to be fixed.
Le client n'a pas laissé de commentaire.Lori H.
I didn't really do much at this location other than dropping the trailer off.robert B.
Le client n'a pas laissé de commentaire.gary O.
Le client n'a pas laissé de commentaire.STEVEN O.
Le client n'a pas laissé de commentaire.Gordon O.
Signage needs to be better as the office is part of a larger warehouse/garage. A more appealing office should be a necessity as well - things were haphazardly thrown together in the office (supplies in the corner, miscellaneous office items, random desk, laptop computer, personal printer, dirty overall appearance) - the appearance made me leery that this office was actually legitimate. However, the employee was quite helpful and pleasant which eased my concerns once I had been talking to him for a bit.emily S.
Le client n'a pas laissé de commentaire.gary H.
Le client n'a pas laissé de commentaire.BRAD B.
Everything went fine.ROGER F.
Le client n'a pas laissé de commentaire.Sue M.
No one was at the drop off site at 11 AM on a Monday morning.Kent K.
Le client n'a pas laissé de commentaire.THERESA F.
Le client n'a pas laissé de commentaire.Jacob M.
Le client n'a pas laissé de commentaire.Andy C.
Original pick up location reserved was in Fargo ND. Received a call the day before telling me they do not have a trailer and the closest one was in Fergus Falls. I had to drive 2 hours extra to get a trailer and also had to change my plans for using the trailer in Fargo because I couldn't pick up until 8 AM and had over an hour drive back to Fargo. I was suppose to be loading the trailer at 8 AM and instead had to load at 9:30. Not sure why you take a reservation on line when you don't have the trailer requested at the site requested.Daryl S.
After walking around, finally found someone....he pointed...."just drop it over ther." No help at all.Richard G.
Very friendly and fast serviceRod P.
Excellent experience and very clean and well maintained trailer. Will definitely use them again.Chris T.
Le client n'a pas laissé de commentaire.BRYCE A.
Le client n'a pas laissé de commentaire.Dennis J.
A phone number where you can reach someone the day after a drop off in the key boxMARVIN S.
Le client n'a pas laissé de commentaire.donald J.
Le client n'a pas laissé de commentaire.ANDREW J.
Le client n'a pas laissé de commentaire.henry S.
Le client n'a pas laissé de commentaire.Aimee B.
Le client n'a pas laissé de commentaire.ANTHONY M.
Le client n'a pas laissé de commentaire.DARCY L.
Le client n'a pas laissé de commentaire.Anthony M.
keep what you doing.AHMED H.