Nothing, Liz was professional, friendly and extremely compitent, I wish I would have rented my storage unit here. My storage unit in Scranton on 7th Ave. is horrible, when I went to empty it out it is COMPLETELY UNSECURED, no gate, the lot is mud and GIANT POTHOLES, it's horrible and I would never recommend this facility to ANYONE. Olyphant is FANTASTIC, clean, secure and professional.CANDACE M.
Customer Reviews for Olyphant Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Olyphant, PA 18447
(right off the lackawanna ave exit of the casey highway)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/24/2021: Fermé
- 7/31/2021: Fermé
- 8/7/2021: Fermé
- 8/13/2021 - 1/1/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The location and van itself was great the service for 24/7 share was not. The reservation was made days in advance and I got to the van after the pick up time and was not able to get my van. I ended up having to do a whole new reservation for a different van. The customer service line was closed and when I finally got into the chat there was a message from 2 min before my scheduled pick up that they were having verification issues. So after an hour plus a new reservation and giving my neices phone number we were on our way for double the price advertised on the van. That is allchristopher S.
Very helpful office staffMary N. | Expérience générale
Arrived after closing time and dropped key in box but outside facility looked well maintained.Mark K.
Le client n'a pas laissé de commentaire.MICHAEL B. | Expérience générale
Friendly and knowledgeable sales personMARK W.
Le client n'a pas laissé de commentaire.Jeffery D.
Le client n'a pas laissé de commentaire.Crystal H. | Expérience générale
Le client n'a pas laissé de commentaire.DIANA B.
Pick up and return of the vehicle went very smooth. Staff was professional and friendly. Vehicle was clean when I picked it up and Gas tank was full. I would definitely recommend this location.Samuel N.
Fast service, the lady was very kind and curtious. I will definitely use Olyphant self storage for a Uhaul rental again.Michaelene D.
Le client n'a pas laissé de commentaire.MICHAEL O.
The person in the office was awesome I would definitely recommend your facility to anyone truck rental all went smoothlyNicholas Ross M. | Expérience générale
Le client n'a pas laissé de commentaire.EVA D.
In looking for a storage place, I found Olyphant self-storage to be exceptionally clean and the prices were very reasonable. The staff was helpful, friendly and took pride in their work. They calculated the correct size for your storage items and did not try to have you purchase a larger space than needed. I would recommend this facility as well as their one in Peckville.Sharon P. | Expérience générale
Le client n'a pas laissé de commentaire.MAURICE D.
Excellent experience! I would go back again. Ashley was very professional and polite. Merci.JAMES C.
The office staff is great.James S. | Expérience générale
Very helpfull and accommodating. I never had an issue. I'm looking forward to coming back when a 5×10 opens up.JACOB P. | Expérience générale
Le client n'a pas laissé de commentaire.RUSSEL K. | Expérience générale
I am honestly not sure what could be improved. The staff went above and beyond what I would have expected to help me out. The process itself was very quick and easy. The staff was very helpful and the whole process was great. I would 100 % recommend Olyphant Self Storage to anyone I know. They earned my loyalty for the future.SEAN M.
Le client n'a pas laissé de commentaire.MITCHELL C.
better customer serviceJAMES G.
the girl who took care of me was very helpful, nice and professional !PATRICK R.
Ashley was courteous and efficiently checked me in and out.LAURENCE N.
ASHLEY was very helpful. I Picked the truck and when I dropped it off I was in and out. If I ever need another truck I will be returning here.David P.
very clean facility MS Ashley at the front desk is at the front desk is an angel in this sometimes cruel world she is polite efficient and a pleasure to conversate with while she gets all the paperwork for the rental doneTOM L.
Great experience, from Denise making the reservation, and then Ashley explaining the whole process when I picked up the truck. They were both so pleasant, informative and made everything so easy. Merci.Meghan P.
Staff is excellent clean trucks ride well no issues simple get in and go type of place everything was ready there waiting for me when I got there ms Turner has excellent customer service skills couldn't ask for a better uhaul place I would recommend people and family thanks again for a wonderful experience in renting a uhaulBreyan B.
Give Ashley a raise. She is the best. Very professional and experienced with the computer system. Politely helped me with my lack of computer skills. .Joe L.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Zelda K.
Excellent customer service, 10/10.ALEXANDER C.
Le client n'a pas laissé de commentaire.Carl J.
Le client n'a pas laissé de commentaire.Alex C.
Everything was well kept and they had what we needed and it was last min as well and these ladies were more then helpful. We will deffinlty recommend in the futureDAWN S.
Le client n'a pas laissé de commentaire.Megan S.
Didnt know any information on the rental I had called to verify that I could use my licensed that expired about 10 days prior they said no problem I come in and they said I couldn't use it without my camera card which she could of told me when I called but didn't. I also wasn't aware of the plug in for the truck hol up was not the right one on my truck so I has to purchase a new one. They need to know more about what they are renting to customers it. Added over 2hrs in my drive cause I had to go home have my wife come get it plus had to buy am adapter that I already had but wasn't with my wife because I was under the impression that I needed the 7way plug not the 4/5 way one. I I rent from you guys alot but this was the worst experience.RACHEL MARIE S.
This location is extremely helpful and so nice. We will rent from them again for sure.Shaun U.
I was disappointed that there was a 35$ clean up fee. I did not leave the truck a mess....And it was never mentioned to me. However, the staff were respectful,helpful and accommodating to my needs so overall it was worth it.Maryanne B.
Ashley was very nice I made everything real easy in and out no fuss. Only thing was I had to sweep out the truck myself was very dusty insideRobert S.
Best!! Top notch and friendly! Very knowledgable super great serviceTodd R.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.Ashley D.
I don't think any improvement is necessary, very professional.A great experience.Carole C.
Le client n'a pas laissé de commentaire.Paul Erik L.
Le client n'a pas laissé de commentaire.Luke H.
We are always thrilled to do business with these professionals. Liz always goes out of her way to help us and that helps us run our business!Michael L.
Denise and Ashley made this rental experience professional, caring and easy! Top quality service from this Uhaul location.Dominick N.
Liz, Denice and Ashley were the most helpful they could be. Amazing team and truly value the customer. I arranged the Uhaul for an out of state move for my parents who are elderly. Despite doing all of this from Chicago the ladies who worked there all went over and beyond to give them supreme customer service including driving the truck to a closer location to their house. Words can't do justice as to how great the team there is.Brian H.
Le client n'a pas laissé de commentaire.Eric C.
No hassle everything went well. Will rent again.Janet D.
Excellent customer service and the vehicle was a joy to drive. Exceeded all my expectations.Peter A.
I felt taken advantage of as far as the cost goes. I rented a van that advertised 19,99 yet my final cost was 78 and I had to return the van in less than 24 hours.Joseph D.
Le client n'a pas laissé de commentaire.Joe S.
Le client n'a pas laissé de commentaire.Robert D.
Liz at Olyphant storage was excellent very helpful courteous and charmingRobert S.
I've rented 3 trucks in the last month, yet on that 3rd truck.. you, Uhaul gave me a hard time on the 3rd truck. I didn't have my DL in hand yet you wouldn't allow ne to rent. * you guys. I spend money at your company and you * me over. * you!Timothy C.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Sarah H.
The staff is helpful, friendly and courteous. The location is easy on and easy off the Casey Highway. The truck worked great. Thanks for making our move easier!!Denise M.
Le client n'a pas laissé de commentaire.Donald H.
Le client n'a pas laissé de commentaire.sidney E.
Le client n'a pas laissé de commentaire.Sandra H.
Le client n'a pas laissé de commentaire.GERARD R.
Le client n'a pas laissé de commentaire.Tanya C.
Le client n'a pas laissé de commentaire.Al F.
Le client n'a pas laissé de commentaire.Walter T.
Will definitely be renting again. Great friendly service.Richard W.
U-Haul has improved 100 % from years previous!Debbie C.
Le client n'a pas laissé de commentaire.Tom F.
Great service all around.Serge D.
Le client n'a pas laissé de commentaire.Cory M.
Le client n'a pas laissé de commentaire.Matthew H.
Le client n'a pas laissé de commentaire.Gonzalo J.
Le client n'a pas laissé de commentaire.Louis J.
Le client n'a pas laissé de commentaire.Chad P.
The service was excellent dont change anything thank youEric K.
Le client n'a pas laissé de commentaire.Karen B.
Le client n'a pas laissé de commentaire.Alan P.
Le client n'a pas laissé de commentaire.kathleen D.
Le client n'a pas laissé de commentaire.diana B.
Le client n'a pas laissé de commentaire.Frank Y.
Le client n'a pas laissé de commentaire.Temperance S.
Very helpful!Nishant K.
Van is a work horse! Would rent anytime.Chris G.
More vehicles to choose from.Chris G.
Le client n'a pas laissé de commentaire.Robert S.
The manager, Liz, was an excellent communicator. The woman who assisted me on site - I didn't get her name - was very friendly, professional, and efficient. I'd definitely would use this location again.Matthew S.
Le client n'a pas laissé de commentaire.Karen E.
Nothing to do different excellent customer service. Excellent facility, just excellent overall. Will be using this Uhaul site again.Laura B.
Wonderful customer service very understanding willing to work with you Yes I would recommend this place over and over againCassandra H.
Le client n'a pas laissé de commentaire.ELIZABETH T.
Very helpful staff and truck was clean!William D.
Le client n'a pas laissé de commentaire.Bradley C.
Absolutely beautiful location everything seemed in perfect condition and well maintainedAntonio C.
Le client n'a pas laissé de commentaire.Mary M.
Nothing. The reservation was easy to make. The woman i dealt with when i picked up the truck was wonderful.Anthony S.
Le client n'a pas laissé de commentaire.ANTHONY DAVID G.
Le client n'a pas laissé de commentaire.Mary C.
Model every other store off of their ability to execute services and customer service.CARING T.
Window inside of truck was filthy it looked like something was sprayed on it and was all over the window and dash besides that everything was fineTammy D.
Staff is friendly and courteous. Very pleased with the serviceChristina E.
The girl who was there at my drop off was beyond helpful and extremely nice.Curt S.
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