Évaluations des clients Omega Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Omega Storage

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Adelaida R. le

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Le client n'a pas laissé de commentaire.

RICHARD L. le

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Le client n'a pas laissé de commentaire.

Jorge F. le

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I requested vehicle online. Was smooth. But pallet jack I requested wasn’t in location inventory. Owner figured it out but it took awhile Also I requested a vehicle with a ramp. When I arrived none had a ramp. I needed the vehicle on a schedule and had to make do.

Steven W. le

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Nothing excellent, easy in easy out, thanks.

CHARLES C. le

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Nothing that facility is awesome

Kevin P. le

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Santiago at Omega Storage was great! He was very curious and helped me find the van that met my needs. Thanks!

Jorge F. le

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Service was excellent and truck was in great condition.

Emily O. le

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The man working this place was incredibly rude and yelled at me asking “what the fuck are you doing here” and did not give clear instructions about where the equipment was to be returned and came outside to patronize me more even after I parked the vehicle and went to return the keys. Will not be returning and felt harassed and endangered as a solo traveling female driver

Heyanka M. le

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Le client n'a pas laissé de commentaire.

Kenneth J. le

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Ryan was terrific. Easy and great experience.

Scott F. le

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Le client n'a pas laissé de commentaire.

Yuriy T. le

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Le client n'a pas laissé de commentaire.

Alton B. le

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Le client n'a pas laissé de commentaire.

Miguel B. le

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Rental was performed with via internet and verified by location pickup. Hassle free very important!

Raphael A. le

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Le client n'a pas laissé de commentaire.

Anthony R. le

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My overall experience with UHaul, its facilities and employees was pretty good. That being said, I'm extremely disappointed with the online booking process. Twice I booked a truck online and twice I got a call the day of the pickup to say the site I booked with didn't have the equipment I reserved. UHaul needs to revamp their online booking process sooner than later.

STEVEN E. le

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Le client n'a pas laissé de commentaire.

Lisa L. le

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New van. Very clean.

Kathleen N. le

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Le client n'a pas laissé de commentaire.

Arthur P. le

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Le client n'a pas laissé de commentaire.

lakinya D. le

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Le client n'a pas laissé de commentaire.

Joyce J. le

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The woman in the morning was absolutely pleasant and professional. Today (3/19) I received a call from the most unprofessional, exceptionally nasty man informing me that I was being charged $4.25 for not returning the vehicle at the gas mark as I received it. Actually, I put more gas in the tank. He sent me a picture and I have my own picture. He went on to say "it's not him, it's U-Haul." Clearly, he does not know how to read the gas gage. I'm thoroughly disappointed in being hustled in this manner.

BRUCE C. le

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Le client n'a pas laissé de commentaire.

Janelle W. le

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Le client n'a pas laissé de commentaire.

Doris H. le

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The worker who helped me was friendly explained everything to me in such a pleasant and understanding. I would definitely recommend this place to my friends and family.

CHRISTINE G. le

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Le client n'a pas laissé de commentaire.

CHRISTOPHER L. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Le client n'a pas laissé de commentaire.

Carlson D. le

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Truck was reserved for 7:30am. I was not able to pick up until 9am. EXTREMELY disappointing, will not recommend uHaul to other people.

Lawrence B. le

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Le client n'a pas laissé de commentaire.

George N. le

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Everything was good, the truck was new and very clean. Your rep was extremely nice he allowed me to leave my car in the lot, I could not find parking on the street . I rent trucks from other companies. No one ever allows me to use there parking lot. That's a big deal for me

SHEMESH O. le

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Great service, I'll see you soon again.

Cristian G. le

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Le client n'a pas laissé de commentaire.

RAYMOND R. le

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Le client n'a pas laissé de commentaire.

NILS B. le

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Small location with only one truck but we had a good experience overall for simple local move.

Abelardo J. le

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In the web for this location haved the option for pick up from 8:00am, but the store open always at 9:00 am

Stephen P. le

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Nothing to improve. It was great

Lisa A. le

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Omega storage is a bunch of crooks that charged me more fuel due to the truck being parked on an incline. The truck was full when on flat ground and they charged me for more fuel anyway even after stating this to them. Will never go there again

PETER C. le

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I was billed for more than originally established in the rental contract in spite of returning on time and with a full tank of gas. I would have addressed this to the rentor, but I am a very busy person and don't have the time to argue over $10-$20. I will not choose this location to rent from again based on my experience.

Mark C. le

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My main reason for giving this location an above average rating is the sales rep that I had the pleasure of dealing with. His name is santiago. The store itself seems to be going through some conctruction or something. Either way the property is. It that appealing but all that does not matter because of that sales rep. Thank you santiago.

Shabir M. le

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nice person to deal with

ralph V. le

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Le client n'a pas laissé de commentaire.

THOMAS M. le

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A very easy transaction that was a bargain. I would recommend this location to anyone.

GEOFF G. le

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Kind, patient service; easy access to a major highway. What more could you ask for? I had a wonderful experience at U-Haul in Merrick and would not hesitate to rent a truck from them again.

FRANCO T. le

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Friendly staff. Easy to work with. Processed me very quickly.

Thomas M. le

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I was told when returning the vehicle to look at the gas gauge and if it's not full to judge the number of gallons needed by the chart given to me. The gauge said just under full but still above the next line. The chart said 2 gallons so at a gas station approximately 1 mile from the U-Haul return station I put the 2 gallons in. This morning I received a call stating I needed $7.00 worth of added gas. I had driven the vehicle around 20 miles or less and the U-Haul person said I drove it 31 miles. Perhaps someone drove the truck after I left it there in the lot (though I did lock it and put the key in the box). While $7.00 is no big deal, I was frustrated because I followed the instructions given to me at the time of the rental. Also, the receipt sent to me via email will not open using my Windows 10 desktop. So I have to check my credit card to see how much I paid U-Haul.

Margaret L. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Philip P. le

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Le client n'a pas laissé de commentaire.

Craig S. le

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Le client n'a pas laissé de commentaire.

Sonia M. le

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N/A

Katrina G. le

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Le client n'a pas laissé de commentaire.

Nancy B. le

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Le client n'a pas laissé de commentaire.

rebecca I. le

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My experience was awful . I had to changed three locations on the day of the move bc they all of a sudden didn't have my van or the other time it didn't fit the hitch at the next location . Very dissapointed .

IRRIK L. le

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Le client n'a pas laissé de commentaire.

sultana E. le

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Le client n'a pas laissé de commentaire.

Maria C. le

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Le client n'a pas laissé de commentaire.

Danielle D. le

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Le client n'a pas laissé de commentaire.

Marta D. le

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They did not mention we would be charged more for arriving late. When i called customer service corporate they said the location would tell me if id be charged more since it was only half an hour

James D. le

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Le client n'a pas laissé de commentaire.

Ronald C. le

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This location had to undo a screwed-up reservation that we made on the Internet. It had the pick-up location wrong (NYC rather than Omega Storage), size of truck wrong (20' rather than 10') and remote drop-off (wrong). The operator at Omega also had to deal with a poorly functioning computer system. It degraded the quality of the experience. The Omega Storage operator and the truck were just fine.

Alane M. le

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Le client n'a pas laissé de commentaire.

GERARD W. le

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Agent was very pleasant and helpful.

NICOLE B. le

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Le client n'a pas laissé de commentaire.

Deborah F. le

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Le client n'a pas laissé de commentaire.

Joseph F. le

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Such an easy experience. Especially liked your very good humored and professional representative at Omega.

David L. le

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Le client n'a pas laissé de commentaire.

Robert E. le

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None --- all aspects went very well!

ANNIBALE T. le

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Was very pleased with the service and will be using them again in the future

Nicole E. le

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Le client n'a pas laissé de commentaire.

FRANCIS M. le

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Le client n'a pas laissé de commentaire.

JAMES H. le

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Le client n'a pas laissé de commentaire.

JAMES T. le

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Le client n'a pas laissé de commentaire.

ELLEN V. le

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The clerk was wonderful. He had technical problems and had to have IT help twice by remoting in to his pc. He was extremely appologetic for the delay and did get my other basic paperwork cleared while waiting. I was satisfied with my experience and would recommend to a friend.

JAMES A. le

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Le client n'a pas laissé de commentaire.

ADAM P. le

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Horrendous customer service. Woman behind desk and the man who called us afterward were two of the rudest people I've ever spoken to.

Anthony G. le

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Le client n'a pas laissé de commentaire.

JEAN D. le

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The staff was helpful and informative regarding the contract and different rental options, it was also pleasing to see that they helped and worked with each other positively, I would definitely go back to this location if I needed to rent from U Haul again, thanks !!

Wendy R. le

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The person that handled my rental was very knowledgable and pleasant, also had a great personality. She was very thorough and expirienced and made renting a uhaul pleasant even the return was without any problems. I will return to this location for sure.

ed C. le

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Le client n'a pas laissé de commentaire.

Joe B. le

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Santiago was fantastic. He is alone at the destination but he manages it great. Never had such a seamless experience with a truck rental.

Paul D. le

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Smooth transaction upon returning of vehicle.

Salahuddin F. le

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a lower rate

PETER A. le

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This was my first time using Uhaul. I paid just over 4x the advertised price for local use of a truck (18 total miles). Fees add up quickly and easily enough for me to consider the advertised price to be unacceptably deceptive. Be more honest.

AKIVA F. le

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Le client n'a pas laissé de commentaire.

Edibia G. le

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Le client n'a pas laissé de commentaire.

stuart P. le

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Le client n'a pas laissé de commentaire.

PHILIP M. le

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Le client n'a pas laissé de commentaire.

Spyros M. le

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Le client n'a pas laissé de commentaire.

Joseph L. le

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Le client n'a pas laissé de commentaire.

Joan J. le

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Le client n'a pas laissé de commentaire.

Jonathan M. le

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Improve signage for Uhaul rentals. The sub age was only for Omega Storage

MICHAEL R. le

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The customer service communication between the weekday and weekend staff at Omega Storage was right on the money resulting in an excellent consumer experience. Also note that the staff at Omega were extremely courteous, knowledgeable, and helpful in making our van rental and move, affordable and efficient. Thank you, Uhal and Omega. Job well done. New York Green Building Design LLC

PETER P. le

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Le client n'a pas laissé de commentaire.

Claudette M. le

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Was very upset with the bill 66 $ for using for only 2 hrs they robbed me bad so so upset

REGINALD E. le

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Management was excellent

ISAAC P. le

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Le client n'a pas laissé de commentaire.

DAVID C. le

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The location had no hand trucks or other moving supplies

carolina C. le

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Margarite was extremely helpful and polite - great customer service on phone and in person.

carol O. le

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my apptmt was for 9am. when I arrived there was a note on door saying they wouldn't be open that day until 9:30. I came back at 9:40 and it was still closed. I had two movers with me and time is $. I had to call manager. eventually someone arrived but I should never have had to experience that.