Excellent customer serviceErik S.
Customer Reviews for Omega Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Mineola, NY 11501
(Located 1/4 mile east of Roslyn rd on the south side of E 2nd ave)
Services dans cet établissement :
- Mon–Sat9:30 am–4:30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Pedro H.
No improvement needed. Very happy overall with quick and friendly service.Kristina L.
Le client n'a pas laissé de commentaire.Edson F.
Le client n'a pas laissé de commentaire.Hubert C.
Le client n'a pas laissé de commentaire.Chris W.
Easy drop offEdward M.
Customers should be notified on the website when the location will be closed when the employee is unavailable. I was told that the contract and receipt would be emailed to me but I never received it. I only received confirmation of my reservation and this survey.Victor T.
Better computers, better software, and/or more tech training for staff are needed. We reserved a cargo van online. First, the staff could not find my reservation under my first or last name, and they said they could not look up my reservation under my confirmation number either. They had to make a phone call to verify my reservation. And then there was something wrong with the computer or something wrong with the internet connection, and they could not enter my drivers license information into the computer. We sat and waited around 15 minutes and decided that I should go pick up some lunch while my husband waited for the van. They were eventually able to add my husband's drivers license info into their computer, and when my husband asked if I would also be allowed to drive the van, the staff said yes and waved a photocopy of my drivers license in the air, but it seemed they were never able to enter my drivers license into the computer. If I drove the Uhaul and got Into an accident, my name would not be in the computer and what are the odds the company would have any record that I was supposed to be a driver on the rental agreement? The staff was very nice but there were multiple computer problems.Doris L.
Le client n'a pas laissé de commentaire.Kallyn G.
i was charged for gas after filling it up to what I was told to other then that everythingGlenn P.
Le client n'a pas laissé de commentaire.Joel Q.
reasonable way to move furniture. Price is goodLaura Ann H.
Process from booking, checking in and out was very easy.Robert H.
Le client n'a pas laissé de commentaire.Victor S.
The reservation I made wasn't fulfilled. I ordered packing blankets, but there were none at the site. The van had a malfunctioning brake light and turn signal.Anthony A.
This place will so shady. Make sure you check the mileage and tank, or else the employee will scam you on that and you'll have to pay for more than what you used. I rented a van and traveled from New Hyde Park to Hicksville and maybe MAXIMUM travelled 25 miles total. This worker told me that I drove over 57 miles. Not to mention the tank wasn't even full. I had to pay extra for gas plus the extra â€œmilesâ€ I didn't even drive. Don't bother going here, might as well go to a different location. I will never go here again, people will do anything for money.sajimon K.
Simple and worry free experience. Friendly staff and super clean van !Mark V.
Le client n'a pas laissé de commentaire.Edson F.
I was so happy that I could adjust my van rental by sending an email and receiving positive, quick responses.Steven C.
This location is great to rent from. Mike the employee is fantastic and very informative. MerciNYPD RUNNING CL B.
Mike made the rental easy, the van was new and in clean condition, and the price was fair. All in all, a great experience.Harvey L.
Le client n'a pas laissé de commentaire.Kelly W.
Le client n'a pas laissé de commentaire.Reiko I.
Le client n'a pas laissé de commentaire.ALBINO E.
Le client n'a pas laissé de commentaire.SHARIKALATOYA M.
Le client n'a pas laissé de commentaire.Elizabeth S.
Very satisfied with the vehicle and service providesJEROMEA L.
Le client n'a pas laissé de commentaire.John O.
Le client n'a pas laissé de commentaire.Ching M.
Le client n'a pas laissé de commentaire.Nancy S.
Ultimately I paid for what I was told the rates were, but upon final payment, there was confusion/miscommunication as to what I was told on the day of my cargo van reservation and what appeared on the computer screen at the rental site.elissa E.
Le client n'a pas laissé de commentaire.Robin H.
Le client n'a pas laissé de commentaire.Ronald F.
Le client n'a pas laissé de commentaire.lynda D.
Le client n'a pas laissé de commentaire.LINDSAYANN P.
The manager is a class act, super efficient and easy rental process. Merci!ANTHONY S.
Le client n'a pas laissé de commentaire.SAMI R.
Le client n'a pas laissé de commentaire.Marilyn O.
Mike your sales rep was extremely helpful. We had no problems in getting the u-haul van and returning it. In the past I usually go to the bellerose location but this was so much faster and easier going locally. I recommend to anyone...margraet R.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Bob P.
It was greatMichael L.
Le client n'a pas laissé de commentaire.Michael G.
Was charged a $20 for gas even though the van was returned after refueling to it original levels. Inspire of giving the card to UHaul, my card information was taken again on the day of pickup: very sketchy.Sushal P.
Le client n'a pas laissé de commentaire.Henry M.
Le client n'a pas laissé de commentaire.robert B.
very comfortable talking with the U-Haul people. Everything perfect. Thank you!!Yi Z.
Mike who handles the U Haul from Omega Storage is very helpful and always is ready to step in. We appreciate his efforts in helping us when we need a rental van.Susan or Leon S.
The gentlemen Mike was the nicest man to us. He was willing to help me with the app and everything necessary. I would recommend this location and will probably be back again. Thank you Mike. Stay safe. Susan SorinSusan or Leon S.
The office manager, Mike, is extremely helpful...the rental process was seamless!Jeannette R.
Thanks for a great experience as always! Mike is the best!Jerome S.
Make sure to check ID before renting vehicle - I had a reservation for 4:15 and someone arrived a few hours before that but rented the van under my name, and there was a contract issued in my name with all of my personal information, and when I arrived to pick up the van which I really needed, it had already been rented to someone else, and there were no UHauls available ANYWHERE as a replacementMelissa F.
Le client n'a pas laissé de commentaire.Elizabeth S.
Le client n'a pas laissé de commentaire.VINCENT W.
Le client n'a pas laissé de commentaire.Abel V.
Le client n'a pas laissé de commentaire.Niklas S.
Le client n'a pas laissé de commentaire.paul L.
fast, easy, helpful; great communication and updates by the store manager.Andrew A.
The answer to that question is keep your Manager Mike. He was very helpful and above all very personable. Vehicle was clean and ready to go when I arrived. Excellent Customer service. Will highly recommend Omega Storage.Nancy J.
Friendly and quick service.Thomas B.
Le client n'a pas laissé de commentaire.Patrick H.
Le client n'a pas laissé de commentaire.Brent P.
Le client n'a pas laissé de commentaire.WILLIAM K.
Improve your overall customer service. the van that I rented from you Mineola location was dirty inside and out and the sales representative was more concerned about going to lunch that speaking to me like a paying customer. Awful experience!!!Chris F.
I like the major uhaul providers much better (ones with automatic drop off and pick up)Daniel M.
Mike is always extra helpful.GREGORY B.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.Frank L.
mike was very helpful on the phone when I called him with a question about a Sunday drop-off . and he took care of the paperwork when he came in on Monday great service --I THINK SOharold B.
The customer service was excellent!Hanna M.
Le client n'a pas laissé de commentaire.Susanne S.
Le client n'a pas laissé de commentaire.Spiros G.
brand new equipment, friend staff. The process was simple and painless.John F.
Le client n'a pas laissé de commentaire.Sunil K.
Le client n'a pas laissé de commentaire.JAMES M.
Mantener siempre el mismo servicio control de los precios igual Graciasmarcello N.
I didn't catch his name, but the guy I spoke with was great.Kevin R.
All went well a little problem with the system but the person that helped me was kind enough to let me know that it was not only their office but all. Other than that everithing was perfect Tks a lot for your servicecarlos T.
Le client n'a pas laissé de commentaire.Zachary S.
Le client n'a pas laissé de commentaire.PETER B.
Le client n'a pas laissé de commentaire.Travis K.
Le client n'a pas laissé de commentaire.Robert T.
The staff at this location is excellent. The pick up and drop off process was quick and easy.Thomas B.
Much better experience with attendant and facility compared to that at pickupAsad K.
Le client n'a pas laissé de commentaire.Charles E.
Le client n'a pas laissé de commentaire.shashi D.
The guy that took care of me in mineola was great if all the employees are like him you have no improvements to make , Great Service Thanksmarty G.
Le client n'a pas laissé de commentaire.AMY S.
Service provider at location was very helpful and nice.Jonathan K.
Le client n'a pas laissé de commentaire.Peter B.
This service here at this location was fantastic very easy to deal with and extremely helpful in all aspects. I have rented vans from UHaul in the past but this Van we rented was a cream puff rode like a charm and clean inside out. So happy we choose Omega Storage for this rental. I would highly recommend them to anyone and go out of my way to make sure they are used for anyone interested in renting one. Thank you Omega Storage for making this move so easy for us. Excellent facility in all regards.john B.
Excellent servicePaul D.
Le client n'a pas laissé de commentaire.Miteshkumar P.
This is the third time I've rented a van from Omaga Mineola and once again everything worked out perfectly. The staff is very cooperative and there are no surprises. The rental is exactly as described. Thanks, Jim Clementsjames C.
Le client n'a pas laissé de commentaire.Lawrence B.
Great service.alex D.
Le client n'a pas laissé de commentaire.Gregory S.
Le client n'a pas laissé de commentaire.Richard D.