Customer Reviews for One Moore Try
(Concessionnaire U-Haul dans le voisinage)

94 évaluations

18450 Hwy 377   Cresson, TX 76035

(817) 396-0133

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 4h pm
  • Ven - sam : 8h am à 4h pm
  • Dim : 1h pm à 4h pm

Services dans cet établissement :

Pour nous contacter

(817) 396-0133

18450 Hwy 377
Cresson, TX 76035

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 4h pm
  • Ven - sam : 8h am à 4h pm
  • Dim : 1h pm à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Jens L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anita M. 
Évaluation :
5

Keep on keepin' on!

Kasey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale T. 
Évaluation :
2

We were sent here because u-haul could not fulfill our reservation of our 20' truck. We could not fit all of our belongings into the 15' truck and trailer so we'll have to make another trip..

Randy W. 
Évaluation :
5

Left rear outer tire was flat I had to service it.

Paul H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carmen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith J. 
Évaluation :
5

Nothing. Michael Moore was more than helpful. Excellent service à la clientèle.

Toby R. 
Évaluation :
1

Staff had no idea how to operate the computer. I spent over 45 minutes trying to rent the truck and ultimately he called the 800# and she processed it over the phone. She then asked to speak with me and apologized to the person who couldn't operate a computer. This experience was horrible!

Bryan G. 
Évaluation :
5

Men were friendly. Good cuatomer service.

JIMMY M. 
Évaluation :
3

I dropped off at night and was difficult to see and arrange auto transport so it would not roll down the hill.

STEVEN L. 
Évaluation :
5

Two very kind gentleman they both did a awesome job thank you. We will be back to this location one moore try to rent a truck. Merci

Trina H. 
Évaluation :
4

* nice to see a local location Open on a Sunday

David C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Johnny E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

xenia M. 
Évaluation :
1

The guy at this location was nice, however he didn't seem to know how to work the online system. When I made the reservation I made sure to give all needed information in advance so that the pick up process could be quick and easy. It took almost an hour to pick up the two trucks I needed. The condition of the trucks was excellent, which reflects more on the U-Haul company than the individual dealer location and their personnel. I won't be using this location again if unless it is an absolute last resort.

Brazos M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Perry S. 
Évaluation :
4

Terrain is rocky and uneven. Hard to drive on. I know blacktop is expensive but maybe some gravel or something would help.

Karen L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RON B. 
Évaluation :
3

Prix

Retia S. 
Évaluation :
3

Play equipment was in such bad shape, when tow dolly had a bald tire, it showed metal oh, and the other tow dolly was very rusted.

RICHARD H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Richard Z. 
Évaluation :
5

They are very friendly and helpful. Thanks

KRISHNA K. 
Évaluation :
5

Friendly owners,. Very patient. They stayed open after hours to help me out.

CHRISTY E. 
Évaluation :
4

Location was ?????? But I can deal with that environment because he was so pleasant to work/talk with

Pual Q. 
Évaluation :
3

Don't over charge them. That shit sucks!!

Doris O. 
Évaluation :
2

It is difficult to assess a truck that came with a quarter tank of gas and was required to return with that amount. The truck had half tank of gas in it and clearly I lost considerable money in my transit. Most rental places fill the tank and it is required to be filled in return., Why not U-Haul? The perk of returning a truck to a lot that had plenty of vehicles all available was a time consuming and worthless exercise to interrupt a move in for such "convenience" to U-Haul. The manager at the return location was uninformed and actually surprised on the return of the vehicle to his lot.

lou C. 
Évaluation :
5

These guys were awesome. Very friendly and personable. Will definitely recommend and use again.

STEVEN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose S. 
Évaluation :
3

I was I hour and 34 min late turning it in and was charged for another day. They never said anything to me about being charged another day. They acted like it wasn't even an issue. Had they asked I would have explained to them the reason I was late is because the brakes wouldnt release on the trailer when I headed back to come home.

Brandon L. 
Évaluation :
5

Everything was ready and truck was well maintained

Ashley Levi G. 
Évaluation :
5

The guys at One Moore try were both very helpful and professional. I would definitely recommend one Moore try to all of my family and friends. Ps if this is a sign of the how the people in Texas treat there patrons I am loving our choice to move to Texas.??

BOB M. 
Évaluation :
3

Only if it's the closest for p/u or drop off.

Leonard D. 
Évaluation :
5

went to turn in and they could not find my paper work . had to call Tulsa store, got information needed to get paper work. took a little time but got the paper work needed, and then I was on my way. Thank You.

KENNETH C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pam C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
5

Absolutely nothing. Great job.

Kenneth M. 
Évaluation :
1

1. Tell the truth. I was told that I would not be double billed and I was. Whether this was your fault or the main office I don't know but the money has not been put back in my account 3 days later like I was told. 2. Clean the inside and outside of your trucks. The windshield was severely cracked, interior floor was sticky and dirty and small toys had been left in the interior.

maja S. 
Évaluation :
5

Agent was very halpful.

Harold T. 
Évaluation :
5

Very helpful and friendly They blessed my life

Danica G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RANDY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim S. 
Évaluation :
2

The passenger side mirror was broken prior to me getting it. Items left in truck from last driver and bed was not swept from last driver.

lois M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dustin O. 
Évaluation :
5

Jim helped me w my Trk, very nice and knowledgeable, very friendly and good attitude as well ??

greald Y. 
Évaluation :
4

Truck was clean and ran very good.....

FRANK A. 
Évaluation :
5

Jim and Mike more were a pleasure to work with on our rental purchase!

JULIE C. 
Évaluation :
2

The owner was very nice and helpful on phone but we picked up vehicle after hours and it did not feel that safe for as long as we needed to be there along a busy highway.

Philip B. 
Évaluation :
5

The owners were very pleasant and answered all of our questions. The truck did good too

BERNARD P. 
Évaluation :
1

Honor they reservations they make. Uhaul does not honor any reservations anymore. There is absolutely no point in making a reservation online in advance - days, weeks, months, it makes no difference. Especially if you put your credit card information in to hold the vehicle you chose to reserve as they will simply change the reservation to a different location and vehicle as they see fit, whether it suits your needs or not, even at the last minute.

Bonnie B. 
Évaluation :
5

Nothing they are great

jordan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jana R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary L. 
Évaluation :
5

The 2 gentleman at this location are so sweet will recommend this location always

SUZIE D. 
Évaluation :
4

The gentleman were very nice, positive, and attentive. They were patiently generous as I retrieved information about my contract and had a great personality and smile.

Debra J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BECKY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane S. 
Évaluation :
1

Was an older gentleman who was very confused and didn't understand how the system worked.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy H. 
Évaluation :
5

The staff was very friendly and helpful!

David V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
3

Make the computer system alil easier for rental place to use

Kimberly T. 
Évaluation :
2

The gentlemen inside were slow and did not know how to work the system very well. On top of that, while getting on the interstate, the trailer fell off of the hitch! Thankfully we had not picked up our cargo yet and thankfully the safety chains caught the tongue.

Kelsey C. 
Évaluation :
1

The truck had terrible steering, the seat was terrible, they marked it had a full tank of gas and it did not. They did not verify the mileage or fuel with us.

kay J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audra D. 
Évaluation :
5

Not A Thing. Excellent service and they knew what they ere doing.

GREG F. 
Évaluation :
5

Great people. Would go back to them again.

MARK ANTHONY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barclay R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John N. 
Évaluation :
5

The two gentlemen were awesome. Very friendly and accomadating. Gave me directions to get to my destination the quickest way. Jeff at Jrs automotive in Big Sandy, Texas was a great help in getting my reservation set up. Highly recommend him to anyone in this area for UHaul use.

carrie M. 
Évaluation :
5

These guys are top notch, care about the customers! They earned my business, Never been treated better anywhere I have ever rented a trailer or truck. A sincere thank you!

DEBBIE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY D. 
Évaluation :
5

Very friendly staff.

Andre S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OneMoore T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Warren B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

twilla D. 
Évaluation :
5

Friendly and helpful.

KRISHNA K. 
Évaluation :
4

There was a discrepancy on our receipt but it was fixed immediately after it was called to attention.

Zachary M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

annette H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

E D C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug E. 
Évaluation :
3

Perhaps speed up the processing time needed on the computer--the gentlemen who rented the truck to us was very nice and very personable, but it took him a great deal of time to get through all the computers screens needed to let the truck go. Simplifying checkout would do a lot to improve the rental experience.

Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

Retour
Haut de la page