This was the second time I had issues at pick up AND drop off, with the app and website. It took me 30 minutes to pick up because the website was down and the app would time out. Then at drop off, I got there at 11:11, started the drop off procedure, and the website was temporarily unavailable, again. The app kept bringing me back to the very beginning every single time I took a picture of the odometer and fuel gage. I finally put the keys in the Dropbox and left at 11:44, because I had an appointment at noon and could not sit there any longer fighting with the app to make some kind of progress. I prefer Uhaul because it's cheaper but it is not worth the stress and headache. I will be going with a different company next time.
Cynthia S.
Customer Reviews for One Source Auto Service & Sales
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Super friendly and helpful customer service at this location.
Joyce S.Convenient location for my task. trailer ready. Personnel amical.
FRED B.Very helpful.
Danielle S.Great service
John T.Excellent customer service. The staff was friendly and I feel went above and beyond both connecting and disconnecting the trailer.
Gabriel G.Joey and people there were unbelievable kind, helpful, and even got their card for auto repair. I would give more than five stars if I could!@
GARY V.Smooth pickup and drop off. 1800 mile round trip with a 4x8 trailer and it did great!
Douglas H.Amazing customer service just need to give away ice cream and burritos!
SCOTT H.Keep up the great work !!
Andrew B.