Évaluations des clients One Stop Food Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de One Stop Food Market

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

KRUITHOF R. le

Évaluation :

Great location for pick up and drop off, adjacent to many nearby apartments and condos. The guys in the shop were knowledgeable and professional.

PAULA T. le

Évaluation :

While the location is great, the location is a convenience store with a lot of residential traffic. The store personnel have to run back and forth to cash register for purchasers of food items back to reserving the vehicle. Depending on the amount of traffic you will need patience.

Jasen G. le

Évaluation :

Took 25 mins to finally leave. Worker kept Leaving to take care of customers at register than coming back to do my paperwork.

Gary B. le

Évaluation :

N/A

Ron G. le

Évaluation :

Everything was fine and went very smoothly. The truck was in excellent condition and the customer service by CJ (I think that was his name) was great. I was also able to buy an delicious breakfast sandwich to take on the road with me.

Valarie S. le

Évaluation :

The guy was screaming and making a lot of no nonsense noise and not really listening so he asked the same question 4 times.

John C. le

Évaluation :

Truck was parked in grass area. The grass was 18 inches tall. I had to walk through it to get to the rental truck. I rented 6 blankets. Every blanket was wet making them unusable to be placed on furniture.

David C. le

Évaluation :

Le client n'a pas laissé de commentaire.

robert W. le

Évaluation :

A+

Georgia W. le

Évaluation :

I went with this location because they were open until 5PM on a Sunday. We really needed that later window and for that would rate them high. However, I had a question that I was not able to communicate due to a language barrier. For that reason I'm not sure I could recommend them.

Mike L. le

Évaluation :

Fuel tank should be on full when receiving a truck. Also, air conditioner blower does not work in vents. Truck was not clean. Had plastic bags in cab and loose string in the back.

john T. le

Évaluation :

Le client n'a pas laissé de commentaire.

jiaching Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

ANTONIS P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Larry A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Debra R. le

Évaluation :

Le client n'a pas laissé de commentaire.

William S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andrew A. le

Évaluation :

Nothing. The rep at one stop was excellent.

Jacqueline F. le

Évaluation :

Before the card is charged, the customer should be made aware of how much they are paying and what is included with the cost! I was overcharged for my rental and now have to wait to be reimbursed for the overcharge! This is not acceptable and not very good customer service.

Donna T. le

Évaluation :

Was overcharged for mileage. Although he said he would reimburse it was not reflected on final receipt except for an incorrect amount he hand wrote! I have no idea if it’s corrected!

Gwendolyn M. le

Évaluation :

Having someone who knows what they are doing and how to speak proper English.

Meghan H. le

Évaluation :

This way disappointed.

Joe S. le

Évaluation :

Le client n'a pas laissé de commentaire.

maria B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert H. le

Évaluation :

Improve communication skills. Rental location employees are very difficult to understand. The vehicle had check engine and towing system warning lights on. Only had half the number of moving pads were available. The moving dolly was not available, requiring me to go to the Kings Highway U-haul location to get one.

Zannatun S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dianys D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie M. le

Évaluation :

Everything was great

giovanna W. le

Évaluation :

I love the service...but I think I left a remote control to my fan in back of truck...can you please check it for me?

Halpin S. le

Évaluation :

The overall experience using the Uhaul was great! Continue doing what you're doing.

Dylan P. le

Évaluation :

Allow employees to drive truck to exact parking spot. Educate employees on how to take a proper photo of the fuel guage. The employee took the keys and checked the mileage and fuel, but then asked us to drive the truck around the back of the store to park it. The employee took a photo of the tachometer (RPM gauge) instead of the fuel gauge and claimed that the fuel was lower than what was given to us at pick up. Ensure correct mileage allowance is given to drop off location. The information given to the drop off location was 38 miles, but U-Haul gave us an extra 10 miles for the inconvenient pick up location. We were charged for additional miles over 38 miles. It would be helpful to provide discounts if trucks are returned within hours of being picked up. We were given a day to drop off the truck at another location, but we dropped it off within 3 hours and were still charged for a full day.

Carolyn R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Phil D. le

Évaluation :

These guys were great to me. Very kind and friendly. Plus they have a convienate store, so I was able to get great coffee and breakfast sandwich.

Christine M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Erik J. le

Évaluation :

Le client n'a pas laissé de commentaire.

joann R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ashley M. le

Évaluation :

I was charged my rental fee twice. Once when I booked online and again when I returned the truck and paid for the mileage. I was told repeatedly that the online rental fee was "just a hold" and "would be removed from my account once the second payment posted" but it was never removed. Be careful of this scam!!!

Thomas H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charyl B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jules G. le

Évaluation :

Everything went smoothly. Thanks!

Monique C. le

Évaluation :

Never trust what dealer will tell you.see it for yourself.

umberto F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mara M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Debra R. le

Évaluation :

Le client n'a pas laissé de commentaire.

omar S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patti P. le

Évaluation :

They were so helpful and very kind. They were busy and still gave me the time to explain the ins and outs and details. I’d go here again definitely, but IM NEVER MOVING AGAIN!!!????

Connie R. le

Évaluation :

The transmission on the truck sounded a little worse for the wear - maybe it's time for a tune-up!

lee C. le

Évaluation :

The person in charge is friendly n professional

Bhavesh P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scotty B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Junior R. le

Évaluation :

The van smelled like throwup and the smell didn't go away. The mats need to be power washed.

GREGORY F. le

Évaluation :

Very friendly and efficient customer service.

Steven P. le

Évaluation :

Le client n'a pas laissé de commentaire.

James D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adrienne D. le

Évaluation :

Customer service was pleasant, respectful & efficient. Now my go-to place of choice.

Calvin F. le

Évaluation :

no comment

DANNY G. le

Évaluation :

back roll up door was broke and would not close drivers side door would not close tight major safety issue truck was filthy and smelled bad . customer service at store was terrible and they did not care about any of these issues very rude i will never use uhaul again and that location should be shut down as i am not the only one that has given them bad reviews online

Aaron P. le

Évaluation :

Le client n'a pas laissé de commentaire.

ELLIS B R. le

Évaluation :

Nothing. Truly had outstanding customer service.

John Y. le

Évaluation :

We reserved a trailer at the deptford location which is less than 5 miles from Blackwood. Then you change our reservation to MAPLE SHADE NJ which is at least 15 to 20 miles each way! This exspense should not have to be incurred by your mistake! Please respond. I am a frequent user who also buys supplies but this location had no covers, no mattress bags, not much of anything that would be helpful for a move. Truck ran well though.

damon B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Loretta B. le

Évaluation :

Le client n'a pas laissé de commentaire.

ALASTAIR C. le

Évaluation :

Actually have the equipment that I paid for and not charge me for items that wasn’t there. I prepaid for a dolly, a bed cover sheet, 3 small boxes, 2 medium boxes, and wrapping paper. When I got the truck there were non of the items that I paid for and they never mention once for me to sign anything stating that. The rental was $39 for 6 hours. I had the truck for 2 days because I didn’t have the items to make the move smoother. They charge me $539 I did the math myself and it didn’t come up to nearly how much they charged me. That uhaul location is a rip off and i’m Willing to go through the proper channels to get my money back. Straight up scam

Ciarra A. le

Évaluation :

I was incorrectly charged for mileage. I used 38 miles but was charged for 188. I also personally put gas into the uhaul to put the level back at 7/8th. I then asked the store employee to review the gas gauge to assure the gas amount was correct. He advised me yes and said I did not have to add anymore gas. However he charged me for gas. This is not fair all around and very unprofessional. I will never drop of at this location again. Horrible experience

Derek F. le

Évaluation :

Ideal location that is ready to get to from my house.

Joyce C. le

Évaluation :

They were really helpful and courtiess

juarys L. le

Évaluation :

UHaul your overall is a scum bag company, you always have hidden fees.

annette F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey A. le

Évaluation :

Person handling rental was great (knew his stuff), however the card reader didn't work and he said they always have trouble with it.

Mary O. le

Évaluation :

I would have liked to see a final bill. $95.00 was taken out for 2 hours. Your ad on the truck said $19.95, I only went went 10 miles and returned. After the truck is returned they should get you a breakdown on final costs.

Thomas F. le

Évaluation :

No customer service. Didn’t speak English well but, didn’t try to communicate. Upon check-in I opened the truck to show that it was cleaned, the furniture pads were folded and accounted for, and the dolly was returned while the attendant checked the mileage and fuel. The attendant was getting ready to drive the truck to a back parking lot. I told him that I opened the back for him to check those items. My goodwill was rewarded by being told to take the dolly and furniture pads into the store’s back storeroom. If I hadn’t said anything he would’ve driven off and I couldn’t saved myself some extra work.

Elisha D. le

Évaluation :

Thanks

Arthur C. le

Évaluation :

could not ask for better Thank you

Paul G. le

Évaluation :

Le client n'a pas laissé de commentaire.

CARMINE C. le

Évaluation :

Le client n'a pas laissé de commentaire.

donald M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kurt C. le

Évaluation :

Horrible and criminal. Applied insurance. Did not ask if I wanted. Gave initial receipt saying it is only a hold so as to encourage me not to look. Drove 4 miles to donate deceased parent’s remaining estate. Why would I want to get insurance on a 4 mile trip. After saying he asked me, which he did not, he said it may have been someone else. I rented only 75 minutes before from the same person. Clearly a scam. Slow check out, took over 30 minutes after reserving day before. Did not receive final Copy as he sat behind desk, 15 feet away and said total to card. Will never use and recommend to any not to use this site. Recommend U-Haul pretend to be customer and see how pathetically poor this site is. Go somewhere else, trust me.

janak P. le

Évaluation :

EXCELLENT CUSTOMER SERVICE ,LIKE FRIENDLY

Rob H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tom V. le

Évaluation :

Rented cargo van. No hassle check out and return. Would rent from this location again.

JONATHAN U. le

Évaluation :

Le client n'a pas laissé de commentaire.

Laura W. le

Évaluation :

Superior customer service!!

peter F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michelle M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ronald H. le

Évaluation :

Great service from Matt. Was on point with explaining all that I needed to know about renting the U-Haul.

emmanuel A. le

Évaluation :

Le client n'a pas laissé de commentaire.

CHRISTIAN F. le

Évaluation :

I had my vehicle for barely 1 and 1/2 days and yet after closing out my account n being told everything was fine and in order and that the receipt would be emailed to me becuz the person who does the rentals normally wasn't there.. Now ive received an email saying I owe another $96 and was billed for having the vehicle for 3 days not the 1 and a half I had it for!!!

LATOYA W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian L. le

Évaluation :

Very helpful

Zachary P. le

Évaluation :

The inside of the driver's cab should be cleaned. Also, the truck leaked water inside the storage cab, near the front of the truck.

YALLAPPA H. le

Évaluation :

Le client n'a pas laissé de commentaire.

dianna M. le

Évaluation :

Mileage price of .89 a mile is way to much ! And then I had to put gas in the truck , you charge so much more then renting a car .

Nina V. le

Évaluation :

Besides making prices cheaper, nothing !

Jeremy H. le

Évaluation :

The web app is terrible. I couldn't get through the steps on my phone. Had to borrow a friend's

Armend O. le

Évaluation :

Le client n'a pas laissé de commentaire.

hanae M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike W. le

Évaluation :

The only downside was the cost per mile. Very expensive for 4 hours of use - $150. Also, truck has no USB connection to charge phone.

vijay P. le

Évaluation :

I troubles with the loaner truck the attendant really did take any action to resolve the issues

Kristy D. le

Évaluation :

Le client n'a pas laissé de commentaire.