Customer Reviews for One Stop Market
(U-Haul Neighborhood Dealer)

526 évaluations

1860 W Orangethorpe Av   Fullerton, CA 92833

(714) 871-8153

Heures d’ouverture

  • Mon-Fri: 8:30 am–7 pm
  • Sat-Sun: 8:30 am–5 pm

Services dans cet établissement :

Pour nous contacter

(714) 871-8153

1860 W Orangethorpe Av
Fullerton, CA 92833

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8:30 am–7 pm
  • Sat-Sun: 8:30 am–5 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter Fiala 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chum H 
Évaluation :
5

👍🏽

Julio Cesar 
Évaluation :
5

2 minutes of 91 freeway easy

Ion Antonescu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonardo Flores 
Évaluation :
5

Easy transaction

Gabriell Alonzo 
Évaluation :
5

Very helpful

Jack Kamtansy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Hernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio Cesar 
Évaluation :
4

The van that was rented to us had a bad alternator and broke down during our move. As a result we were unable to complete the move and make full use of the time we rented the van. We had to call roadside assistance for someone to come and put in a new battery to allow us enough battery juice to drive the van back to the location.

NZOLA DE MAGALHAES 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul Howell 
Évaluation :
5

Pratique

Julio Cesar 
Évaluation :
1

When I went to pick up my original reservation they let me know it was not available and I would have to go to a different location.

Jose A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio Cesar 
Évaluation :
5

Always give a discout without customer asking.

MARIO DURAN 
Évaluation :
1

We reserved online to pick up a truck near our home in Lake Forest. The day before our move we were notified they did not have the truck so we would have to drive to San Juan to get it. 12 hours before pickup we were notified again that we would have to drive to fullerton to get the truck and they opened an hour later then our scheduled pickup. We went ahead and got the truck in fullerton which was over 40 miles round trip, then dropped it off in Murrieta when we were done. Uhaul then charged us for going over the mileage even though that extra milage was the distance it took to drive from the new fullerton pickup to our house. The fullerton location was a liquor store that also rented uhauls. Not a favorable experience at all.

Baylie Vincent 
Évaluation :
5

Helpful

Daniel Rodriguez 
Évaluation :
1

Le client n'a pas laissé de commentaire.

jacques mordoki 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio Castro 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mijung Yoo 
Évaluation :
5

Great service

Ion Antonescu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Espinoza 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Trillo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Angeles 
Évaluation :
5

Merci.

Cinthia Carter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lA mcCOY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jazmine Medina 
Évaluation :
5

5 étoiles

JOSE CALDERON 
Évaluation :
5

Person incharge is very helpful and friendly

Adriana Alvarado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor Chimal 
Évaluation :
2

The workers need to understand what the customer wants I need a rental for two days but unlimited mileage so .I got it I though when I came to return the truck I was told I owe them $175. Are so more for the mileage something went wrong and I refuse to pay it was a misunderstanding between me and them and he told me don't worry about it pay the next day or whenever so I figured he was wrong that's why I refuse to pay for the mileage it was to be free mileage case closed.

Myron Giddings 
Évaluation :
5

Easy location

jake edwards 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ronald evans 
Évaluation :
5

Ok

GRISELDA VARGASPANTOJA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia marquez 
Évaluation :
5

Thanks

Maria Ionescu 
Évaluation :
5

Awesome service

Jorge Sosa 
Évaluation :
5

Very convenient location thanks uhaul

Jesus Morales 
Évaluation :
4

Remi/Remy at this One Stop Market location is fantastic. A total mensch. Professional and kind. Will go here from now on.

Venus Kitagawa-stojsic 
Évaluation :
1

This location should be closed. Poor customer service and parking lot is not truck friendly for most of the drivers.

Alex Chengxu Zheng 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tiffany Liu 
Évaluation :
5

Great service 5 stars

Daisy Camacho 
Évaluation :
1

This review has nothing to do with the location it has to do with U-Haul it self and how they constantly change your reservation with out notice like they do it on purpose to charge you more miles

Oswaldo Navarro 
Évaluation :
5

Transaction was fast and easy. The equipment was very clean!

Damond Wilson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carol Curtis 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THERESA FIORE 
Évaluation :
3

I rented a truck from here and didn't need it for 24hrs. I asked the guy if I could drop it off over night (instead of 3:30pm the next day) and he said it would be a $20 drop off fee. He was not going to be there, and told me I could leave the key inside of the truck with one of the doors unlocked. Why would you charge someone a $20 fee to bring your truck back earlier? I'm doing you a favor by returning it early, so you can make it available for someone else. I did not want to chance leaving the truck their overnight. So instead I had to be inconvenienced by having to find a place to park it over night, and then pick it up the next morning to then drop it off.

Paul Howell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Horine 
Évaluation :
5

Amazing location 5 minutes in and out Wish all the other locations were like this

raminder goldie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBY SINGH 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leon Pham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric Esparza 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ivan Esquibel 
Évaluation :
5

Excellent

Kwang Im 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marion Gazdak 
Évaluation :
5

Friendly, great price

Carolina Murillo 
Évaluation :
3

I was charged for a cleaning fee when the mess I was charged for was previously already there. I did not touch the mess and was accused of it.

Ivan Esquibel 
Évaluation :
5

Ruby was very professional AND very beautiful!! When we dropped off the van after hours, the guy was kind, friendly, and helpful

Mark Bodine 
Évaluation :
5

No improvements. The lady that assisted me was really nice kind n helpfull

Ruben Madueno 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ali altaiee 
Évaluation :
5

Rien

Johnny Chan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Kleine 
Évaluation :
3

My reservation was for 8 am. This location was not open and I was waiting for almost 30 minutes. I tried doing the 24/7 app checkin method in hopes that I could get it without needing a person there - however, I wouldn't have been able to even get a key. In addition, we ordered a furniture dolly and it did not end up being available.

EMILY HSU 
Évaluation :
5

Great experience

Xavier Piequet 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juan Mancinelli 
Évaluation :
5

fast and good service!

STEVEN KIM 
Évaluation :
1

Location and staff were horrible he over charged me for no reason not acceptable

Albert Ortiz 
Évaluation :
5

The Couple So Nice & Pleasant To Work Wit. Afterwords I Found A Location About A 1/2 Mile Away, And Still, I Will Return To These,Guys For Next Rental! The People To Me, Make All The Difference!

Patrick Siegmann 
Évaluation :
5

Best U-Haul experience in town

Mahmoud Saad 
Évaluation :
5

Service is good but the truck are to old and damaged

eddie quinones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESUS LOPEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALETA FIELDS 
Évaluation :
5

Very good service.

CHAO MA 
Évaluation :
5

Excellent service.

Wynne Jo Silvernagel 
Évaluation :
5

Todo bien .!

Josue Gonzalez 
Évaluation :
5

everything was fine

Roberto Castaneda 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter Chang 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Weatherly 
Évaluation :
5

Great service

roger douglas 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Hong Kim 
Évaluation :
5

Awesome experience

larry cuha 
Évaluation :
5

Returning using web/app was horrendous. The web site could not get my location information despite turning location tracking on. Then I tied to use the app, and it would not list the location I rented form as one of the options. It appears that the app picks up only u-haul owned store, but not local centers. Luckily the store was open late at night and lady at the counter helped me check out. Get your tech figured out, it is 2023 (almost)

Sathish Menon 
Évaluation :
5

Such a good experience

Jose Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL BRYANT 
Évaluation :
5

No comment at all the guy that helped us is so good stay safe guy’s thank you

Ismae De 
Évaluation :
5

Was pretty good as is. Customer service was very good. That was the strongest point.

raymiond tur 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonja Vasquez 
Évaluation :
5

Great and cheap!

karl salting 
Évaluation :
3

The gas meter was not correct. Paper said 1/4 but i had to fuel gas when i drove less than one mile from this store. Very sorry.

JOHN PARK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia Martin 
Évaluation :
5

Staff was excellent and personable. My complaint is You need to add extra mileage. I don't believe it takes into account, driving the truck to the location to load it up, maybe stopping to get lunch. Or needing to take an alternate route to stop and get gasoline at a more reasonable location like costco gas which the closest one to my final destination made me have to take a longer route, which you will charge me a $1 a mile for each extra mile. For the price i paid to rent it 8 miles shouldn't cost me $8 more.

Shane Sehested 
Évaluation :
5

The truck was clean from debris/trash but inside the cabin was pretty dusty.

Sonia Ceniceros 
Évaluation :
5

The people were very nice and kind. Excellent service.

Akhtar Shaikh 
Évaluation :
5

I had made reservations at another location about a week prior and received conformation that my truck was reserved from 7am to 3pm. The morning of the reservation I was informed my hours had been changed from 5pm that same day until 5pm the following. I was a little hesitant at first, as this isn't your typical uhaul location, however… Not even 15 minutes later I was able to get exactly what I ordered at this location without any problems. Not only was the service great and staff friendly, and communicated well, but I received a text letting me know they were running a little behind. Thank you for your fantastic customer service Remi and team!

Jamie Keller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Mckinney 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rito Arellano 
Évaluation :
2

My appointment was at 8:00 but they did not open until 8:30. When I arrived I showed them my phone to show I had completed everything online. The gentleman called someone and put me on the phone with them and they were saying there was no appointment scheduled. Finally I told her I did it online and then told me to pass the phone to the gentleman. He then gave me my keys. This took longer than expected I will not rent at this location again

Erika Maldonado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Gardner 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Alec Butel 
Évaluation :
1

The truck was extremely disgusting and smelled like cigarettes and I believe I was overcharged

Daniel Puertas 
Non les évaluations ont été soumises pour cet établissement.

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