Small site but efficientLEWIS G.
Customer Reviews for One Stop Ship & Move
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Tucson, AZ 85719
(Broadway And Campbell)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Lady was very friendly and helpful. This was an extremely easy process. Will use this location next time I need to rent from U-Haul.SCOTT F.
Le client n'a pas laissé de commentaire.Anna K.
Le client n'a pas laissé de commentaire.BRUCE T.
Jan is the sweetest woman she always helps me and gets me a truck each week when I need one. I will keep coming to this place. Best rental place in Tucson!!JESSICA K.
I picked up the truck with a 1/4 tank of gas and returned it to this location with 3/4 tank of gas( 3 x more gas) and received a call saying there wasn't enough gas? Good thing I had pictures and documentationPAOLO S.
Le client n'a pas laissé de commentaire.JOHN W.
I got scammed by the manager, who said that I could return the uhaul late without an extra fee.CHRISTOPHER C.
Was given this location to return truck to and when we went to return it, they were on vacation for a week. We didn't have a choice and drove past many other locations to get to this one. Omaha location said we had only 4 choices to choose from. Ridiculous.LISA F.
Le client n'a pas laissé de commentaire.Rex E.
Le client n'a pas laissé de commentaire.PATRICK G.
Be on time. Your location says 10a you are open, not 10:15am Don't park in front of the trailer and waste my time having to go back inside and ask you to move your vehicle I know next time I need a rental I will go elsewhereROXANNA D.
i need a supervisor to reach out my card was charged twice and for horribly high amounts and no one seems to want to help meprecious V.
Le client n'a pas laissé de commentaire.Hamblen dean F.
excellent service! thank youCARL H.
The location was fineMARGARET L.
Our pickup time was not met. The uhaul worker called and delayed the pickup time by 30 minutes which affected our movers and used up time that we had paid them. When I asked about the 50 $refund from uhaul since the guaranteed time was not met, she did not know what I was referring to.Erin B.
Wonderful service and very accommodating women who helped me. Great service here every time.Eric O.
Le client n'a pas laissé de commentaire.GUILLERMO R.
Nothing first time experiencing a rental online it was greatJimmy M.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.PAMELA JEAN S.
Below you will find my rental from U-Haul at one stop I was charged repeatedly without my permission now totaling over 200 more than I was quoted and charged for in the beginning they did not tell me I posted a complaint and I was told that a supervisor would get back to me no one ever did do not rent here it's a scam 15' Moving Van Total Paid:200,65 $ View Pick-up Location:One Stop Ship & Move-Tucson, AZ Purchased On:4/2/2021DARCIE H.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.Debbie W.
Jane was very nice and friendly and she made the experience of renting the truck easy !ALEX T.
It was hard to unclock the lock.Fnu A.
Le client n'a pas laissé de commentaire.CHANDEL B.
Don't know if this is for the drop off location or pick up location but with a one way travel it would be nice to not get confused. I was told by uhaul in Gilbert that I could drop off at any Uhaul and then the next day I receive a phone call/text to return the uhaul to the uhaul on Broadway when I literally have a Uhaul 2 min away from my house vs on Broadway 25 min away. Thank you. (The location I was gonna drop off at wasn't one on the list so we chose the option that says that I don't know the location) overall experience was great and staff at both locations were wonderful.Melissa S.
Counter staff great. Shown Tire spec shown was 80PSI, cold. Actual cold 67 PSI Left front, 71 right front.NICHOLAS K.
Would advise no ramp on ten foot trucks but all in all great service thank youARMIDA L.
I have been renting U-Haul's, dollys, etc. from Jane for a long time. Her service is the best!ELEONOR L.
It was fine with us.THOMASA R.
We were charged an extra 120 $. This has been placed on our debit card. No one explained why. No one has returned our repeated phone calls.shirley K.
Everything was ok. ThanksAlejandro R.
Smooth and helpfully, polite as well.Henry C.
Le client n'a pas laissé de commentaire.jofra H.
All aspects of the rental were explained clearly. Information provided via email streamlined the pick-up the vehicle. Staff were a pleasure to work with.Jane C.
Le client n'a pas laissé de commentaire.STEVEN H.
Le client n'a pas laissé de commentaire.JENNA J.
Le client n'a pas laissé de commentaire.Sebastien B.
It was a busy day so it's difficult to know how it typically runs. I reserved a pick up time based on what the hours said on line, but received a call the night before saying that location wouldn't open until 10. I was glad to still be able to get the size truck I wanted, but was disappointed to find out that I would get an even later start on a 108 degree day. The owner of the location was friendly and helpful, but the process was not easy.ANDREA L.
All around nightmare with this rental.LISA H.
Great experience for my move.Jennie R.
Dial back the deodorizer in the cab.JOHN T.
Le client n'a pas laissé de commentaire.NICHOLAS M.
Le client n'a pas laissé de commentaire.ian anthony C.
Construction makes it hard to get to the facility. Homeless people living behind the building. I do not feel safe dropping off the equipment and leaving it open.LISA T.
When we took the truck back, the location was closed, so I figured I would have to come back the next day. A family was standing outside, however, and the lady asked if we were returning the truck. When I answered yes, she pulled out her cell phone and proceeded to check me in. Now that's great service.Michael B.
Le client n'a pas laissé de commentaire.Manuel F.
Jane is always professional and awesome!Eleonor L.
I appreciate the 24/7 pick up capability, but the verification process was unexpectedly complicated and took way too long. Since the lock box was outside this meant standing out in the cold wind or hot sun for an uncomfortable long time. Please limit the amount of verification steps.matt M.
Jan was very friendly and helpful and efficient.Kimberly E.
Far too long to rent truck. 20 minutes to wait as agent got phone instruction in Chinese to process order. Even when I completed my online checkin they insisted on a photocopy of my Drivers Liscence and my credit card. Truck was ok but far from clean. Back was not swept out. They are trying but I would never use that location again.Michael P.
Le client n'a pas laissé de commentaire.kim S.
Le client n'a pas laissé de commentaire.hong Z.
I think Jenna was her name and she was very helpful and friendly with the whole process of renting the truck. I even left a package and she called to let me know so that I was able to come back for it before I left town. Excellent customer service!kathryn O.
Le client n'a pas laissé de commentaire.hong Z.
Jen was very nice, professional and helpful .danielle P.
Le client n'a pas laissé de commentaire.jason P.
I've rented a uhaul there 3 times this month. Great costumer service!! I will continue to use this location as my go to for all my moving needs.Michael R.
Jane is always awesome every time I need a rental!eleonor edith L.
Le client n'a pas laissé de commentaire.Eric O.
Actually one of my best UHaul experiences ever. And I've moved a lot. Great attention to detail.Sarah C.
Took too long to check in and get truck.mike M.
Le client n'a pas laissé de commentaire.Victor F.
Le client n'a pas laissé de commentaire.Sara T.
Super helpful Great Service!Martin B.
Very friendly service.pam O.
Cab had a smell. Possibly smoke? Should be wiped down between uses but I guess when you're moving you're already in your work clothes. The business owners were very pleasant.Mark R.
everything was great and the staff was very helpfulBRIAN W.
Uhaul is by far the easiest way to rent a moving truckvictor F.
Le client n'a pas laissé de commentaire.Danielle Y.
JEN IS AMAZING SPECTACULAR FABULOUS GENIUS FRIENDLY AND YET 1,0,000 % PROFESSIONAL! BEST I'VE EVER RENTED FROM ANYWHERE! SHE DESERVES AGENT OF THE CENTURY AWARD!Del H.
Le client n'a pas laissé de commentaire.Linda H.
This is the best rental place in town!Randolph A.
We had such a great experience at this location! The best ever. Jane was so accommodating and helpful. She is a wonderful person. Went out of her way for us. Would highly recommend! Will definitely use them again.Bruce N.
mileage on contract was not correct truck had not been sweep out.check out took a very long timerussell D.
Le client n'a pas laissé de commentaire.Lenza P.
Le client n'a pas laissé de commentaire.michael G.
Thank you !Scott B.
I just love this lady, she is so professional and honest.ELIZABETH C W.
Jane is great.RANDY A.
Very courteous employeesTim K.
Le client n'a pas laissé de commentaire.devon P.
Le client n'a pas laissé de commentaire.carmella S.
Nothing! Great servicedel jr H.
I go to this location for all my moving need wonderful people. Excellent service à la clientèledaniel G.
The woman that helped us was very nice and helpful! Had a wonderful experienceDaniel D.
Very helpful and kindly.Evelyn H.
Le client n'a pas laissé de commentaire.Elisa L.
Le client n'a pas laissé de commentaire.MOHAMMAD A.
Need receipt sent to email address, not phone. Please send receipt to email - thank you.jane C.
Le client n'a pas laissé de commentaire.NASERI A.
Le client n'a pas laissé de commentaire.fabiano V.
Love this location -- best one I've ever used!RANDY A.
Le client n'a pas laissé de commentaire.HONG Z.
Le client n'a pas laissé de commentaire.Jesse C.
Le client n'a pas laissé de commentaire.iu ping L.
good service as always !hong Z.