This was a guy in his truck in the parking lot of a gas station. He was nice and professional, but the area is not the safest and I would not go back.
Dean D
Customer Reviews for One Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Reserved a 10' truck for 9am I waited for over an hour for the field manager to show up to give me the keys after calling customer service about 4 times saying he was 5 mins away each call. Paid for a dolly and moving pads which they did not provide. I was promised a refund towards my rental for the inconvenience and was still charged full price plus some. When returning the vehicle at the recommended time given by the manager of 10am the next day again nobody to be found to return the key and complete check out. I had to call customer service to let them know the manager was again not there after waiting for another 30 mins. Left keys in the vehicle and took a picture for proof of return. I would never recommend this location for rentals to anyone. I am highly disappointed. I was charged over $200 and would like a partial refund as promised for this terrible experience!!
Aldric RY’all are trying to over charge me for things I didn’t even get if I knew the non contact uhaul would be like that I would’ve went in store I doubt I even use uhaul again.
Camari B