My appt was at 9am, no one showed up until almost 9:30 and then vehicle not ready which caused delay in loading No masks inside Location dirty inside and out The man that eventually showed up was nice and helpful but clearly someone else messed up and sent him scrambling to fixWENDY G.
Customer Reviews for Onwo Recycling LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Salt Lake City, UT 84104
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The person there did not know how to take the truck back from meMichael R.
Better instructions on how to work on the "on-line" connection for theose that are not so computer literate. This location was our 3rd location to pickup the truck spend several hours find the truck. Redwood location , the gal there was very helpful and professional. The folks at mid valley - 21 so 3rd west THEY NEED TO LEARN CUSTOMER CARE. They were not helpful and rude. The 53rd so about 40th wrst folks appeared not to work with 1 way customers. I feel they wanted only to deal with same location drop offs. So our best experience was with Redwood site. Many thanks to her and she was the best.CORNELIS S.
This was my first U-Haul rental. It was all a great process. The on-site managers was awesome and great to deal with. My only complaint would be the windshield had bugs splattered all over and the wipers seam way to short for the size of the windshield.Lonnie J.
Le client n'a pas laissé de commentaire.Joshua N.
Le client n'a pas laissé de commentaire.CARLOS O.
Le client n'a pas laissé de commentaire.GARED D.
The manager was late and had to wait 25 minutes. Also the person that connected the 6x12 trailer to my vehicle did not connect the brake backup.HAROLD B.
Le client n'a pas laissé de commentaire.Michelle L.
Le client n'a pas laissé de commentaire.SEAN B.
Very nice customer service!MERCEDES B.
Le client n'a pas laissé de commentaire.JOSEPH P.
More customer service reps !!! I was waiting to connect with a customer service rep to pick up a truck for 40 minutes.Tomasz D.
We were told that our pickup was changed to a different location. We called to confirm the switch for our pick up. I said we were driving in from Mn. Expected to be there around 2:0@ pm. We arrived approximately 2:45. The place was closed. No one on siteâ€¦ but a door to a warehouse was openâ€¦ lights on but no one on site. The trailer was there. We called UHaul about the reservationâ€¦. Long story short.. The manager for the area made up for the poor pick up experience.Joel C.
Small, mininal office, difficulty writing contract. Charges for insurance but had declinded there insurance. Trailer was clean, towed well and did as expected. The end gate latch had been damaged prior and difficult to operate. No one at location upon return, which was seversl hours early. No way to check trsiler back in and obtain receipt.SCOTT M.
Staff didn't know how to checkout a rental to me and had to phone someone to walk them through it. The key would get jammed taking it 15 minutes to turn on the engine.TELEISIA L.