Évaluations des clients Onyx Palace Car Wash

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Onyx Palace Car Wash

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Satheriea D. le

Évaluation :

Le client n'a pas laissé de commentaire.

gail P. le

Évaluation :

The gentleman was very helpful, the truck was clean and a good location.

tammie R. le

Évaluation :

Robert was the best. He explained everything he was polite,and made sure we understood how the truck working. We will definitely be using u-haul again.

Janice C. le

Évaluation :

Customer Service was Great!!!

Deborah R. le

Évaluation :

Make sure that the customer isn't being taken advantage of.

Frederick F. le

Évaluation :

Le client n'a pas laissé de commentaire.

earl S. le

Évaluation :

Stay open later...

SARAH L. le

Évaluation :

Le client n'a pas laissé de commentaire.

david J. le

Évaluation :

Friendly staff, a bit harder to navigate the parking lot than you'd like. Overall, gets the job done!

Shanese M. le

Évaluation :

The man who runs it was VERY rude!!! Even after calling him to let him know I was going to be there at 7 pm for drop off instead between 7:30-8 pm and him telling me it's ok just drop keys in box he over charged me for a whole day $39.95 another day of insurance $14 and cleaning fee of $25 and the truck was clean it was back at 7:47pm . I called the corporate number and they took those charges off after reviewing and refunded my money. I've rented from uhaul several times and never had a bad experience. The man was rude he didn't care about his tone in talking to me and I will never rent from that location again. His attitude came from me asking two of the guys if they knew some guys that could help me move. And they said yes they would help. When I picked truck up the attitude was worse because the guys were there to help. I need another truck to move my things from storage to my home when it's ready on the 14th and I pray I don't have to go to that location again. The truck he had for me Was not in good driving condition it kept hesitating while driving. It was shaking while driving. We made due with the truck. I do not hold Uhaul company responsible for the manager attitude or actions. I just don't want to ever rent a truck from that location anymore.

Kassidy L. le

Évaluation :

It was fast and simple and to the point....I would advise anyone to go to that one ....the only thing wrong with this one is the floors are slippery

Shana H. le

Évaluation :

Le client n'a pas laissé de commentaire.

SARAH L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tony K. le

Évaluation :

I am very disappointed I was overcharged $30 $143.17 purchase at U-HAULONYX PALACE CHI on 08/04 10:06AM CT with your Flare card ending in 0770. this was put on hold the card for the deposit and when the vehicle was return this was the amount for the gas 38.25 for the gas mileage used [ so 143.17 + 38.28 = 181.82 ] I was charge [ $212.09 altogether ] SoI was beat out off $30.67????????

Senabella G. le

Évaluation :

I have no feedback on this question.

Veronica C. le

Évaluation :

Continue giving great customer service

Camille N I. le

Évaluation :

I did not receive my equipment because this particular store didn’t have it. That should have beed clarified at the time of my reservation.

FRANCINE E. le

Évaluation :

Le client n'a pas laissé de commentaire.

SANDRA N. le

Évaluation :

The representative seemed down from the start. He was rude and short as he suggested I take a video of the entire outside of the truck. He asked me to get in the truck and verify that there was 1/4 tank of gas. The hand was just short of the quarter tank. He insisted that I sign that it was 1/4 and when I refused, he walked back into his office. I followed him there and called to report him. The rep from corporate asked to speak to him. He refused with the same arrogant demeanor he had shown the entire time. There were several guys hanging outside in front of the U-Haul office and car wash smoking and drinking alcohol.

Dandison O. le

Évaluation :

Le client n'a pas laissé de commentaire.

yvette D. le

Évaluation :

Location was late opening and owner was more focused on socializing with people hanging out in front of location then taking care of customers after being late! No customer skills. I would never recommend this location

randy J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maurice H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roshana C M. le

Évaluation :

Le client n'a pas laissé de commentaire.

David C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marva H. le

Évaluation :

Le client n'a pas laissé de commentaire.

AUBERY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

LOUIS R. le

Évaluation :

The person who handled the transaction was very friendly and helpful. His assistant did a nice job of showing me the features on the truck. I had a problem with changing my reservation and was impressed with the service provided by the woman on the phone, too.

TAIWO B. le

Évaluation :

I was charged additional money separate from the actual charge I’ve been calling customer service for 2 days still haven’t answered. I have eve tried the live chat no one got back to me I was left on read. Just trying to figure out he was I charger the additional money.

Vita H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wendy R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christopher F. le

Évaluation :

The guy was very patient with me.. While I was working to get my credit card to go through...

Nicole B. le

Évaluation :

Le client n'a pas laissé de commentaire.

MAURICE S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alexis J. le

Évaluation :

Le client n'a pas laissé de commentaire.