Évaluations des clients Opi Self Storage

Don't threaten client on the no insurance policy by telling us that we have to pay cash up front right after the accident if it happens...other then that all good.

Price to high!

Awesome service

Please make sure the inside is clean before renting to the next customer. When I got the truck, there was empty drink cups and trash in the driver's area. Everything else was great!

I ordered equipment to be picked up in Port Isabel, after arriving by air earlier in the morning, I was told at the port Isabel location that my equipment was waiting 35 miles away at a different location because U-Haul does not move equipment between locations. $55 dollar cab fare and 3 hours wasted picking my gear up at a distant location.

Trailer ball connection units need some preventative maintenance. Was extremely hard to turn handle and be able to get the hitch mechanism to release so I could pull it off the car's ball.

Lady would not reimburse my money/time spent working on truck. I told her the area manager that authorized it. She stated that if there was to be a discount they needed to do it on their end. She just receives the equipment. No one was on the same page. Lost time and added stress to the move. I will not be using uhaul again in the future.

Everything good

Excellent service.

There is always room to improve but I can't think of anything

Worst service I have ever had!! All the uhaul team sucks. I had a lot of troubles during my transfer with the uhaul truck and auto transport. Seriously I would like my money back!!

quick service, equipment ready to go.

...They might pay more attention to the vehicle that they are renting out. The truck I rented from them did not match the one that was listed on the contract.

A very small location, but very friendly.

Great experience. Truck was ready when I picked it up with moving blankets folded and in back of truck. Impressed with ease of filling out paperwork. Within minutes I was on my way.

Great customer service

Called the office that we were on our way to return the truck. Office open to five. Arrived at 4:35 to a locked door. Truck filled to 5/8 full as when we took at. Keys left under seat as told by manager when we located him. My invoice on this site is illegible so I have no idea of my charges since no one was there during business hours to settle my paperwork . This will demand a 60 mile trip to straighten this our unless you can send me a readable contract. Let me know please. This is the second response since when I saw this comment would not reach anyone of note and then proceeded to us the contract form below the site shut down. Great business, practice. Charles B. Woodworth, M.D.

great service, thats the way it should be.

Contract was not reviewed with me at the signing. I discovered later there was an error in the contract which stated I was limited to a load size of 580 lbs for the 6' x 12' Cargo Trailer. I had to call UHAUL Customer Service to get this resolved before loading trailer.

This particular location needs some kind of advertisement or visual of its location. The customer service was excellent and the truck was in great condition too. I was only able to locate this rental place via: GPS only. I really enjoy and appreciate the U-Haul rentals very much.

Very friendly and helpful staff. They were very courteous and helpful. I will definitely give them my business in the future and I would recommend them to others to use.

very professinol

Better training of the person submitting the application. Upon returning of rental truck, was instructed to return it to one of two locations. Person at Martinez Exxon did not know how to read a gas guage and made me put extra gas which resulted in more gas in the vehicle than what it originally had. I have rented before and this time I was seriously dissappointed and upset.