Évaluations des clients Orchard Express Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Orchard Express Storage

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Kristi P. le

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It was horribly expensive. I've actually rented a uhaul from other locations and had it longer and paid less. I was very disappointed.

Nicollette K. le

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Giving the location site away to refund for item to return unused.

Marcus M. le

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Small but friendly and helpful.

Ishmael B. le

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Great Customer Service. THX

Lonnetta C. le

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I was overcharged $220.40. When I called to disputed the charges, Louis from this location was rude and not helpful at all. He definitely needs additional customer service training. The over charge caused $70 in overdraft fees to my bank account. I should have never been charged the $220.40. My contract clearly stated “6 days with 5 extra days and 400 additional miles. I return the truck on the day it was due with less than 400 miles and more gas than it had on the pickup date. No additional charges should have been assesse to my account. I spoke with someone from the return location on September 23rd, they assured me that there would be no additional charges. Today, September 25th my bank account was charged an additional $220.40. This is unacceptable!

Genevieve V. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Put a huge sign up about the after hours $20 fee. Just to make sure everyone knows about it

Stephen L. le

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Le client n'a pas laissé de commentaire.

Emily B. le

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I got penalized for returning the rental early. I returned the vehicle when I was able to, otherwise I would have had to wait two days to return it. (So, a penalty either way?) I did not think that returning a rental to a closed office was a "convienent" thing, yet I was charged for this "convienence".

Lori S. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Le client n'a pas laissé de commentaire.

Pam or Chris L. le

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Storage unit was clean and staff was helpful.

Chris L. le

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Drop off could not have gone more smoothly. Service and storage unit was great.

Tom G. le

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Le client n'a pas laissé de commentaire.

Michael Q. le

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Very nice and accommodating.

sherry D. le

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Le client n'a pas laissé de commentaire.

Shane F. le

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Horrible rental truck so old alligment our brakes horrible wipes horrible very unpleasant and unsafe

Earl U. le

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Le client n'a pas laissé de commentaire.

Greg G. le

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Le client n'a pas laissé de commentaire.

Damien C. le

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Le client n'a pas laissé de commentaire.

Lisa C. le

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Orchard Express does not honor the free month storage and they confirm a reservation but when I got there to pay they did not have what I reserved available I had to scramble to find a different stora

Craig S. le

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Check in was quick and easy, Storage unit very clean, as is the rest of the property. Should work out just fine for my needs. And the price is good compared to others I saw online. Very satisfied.

Kile M. le

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I didnt move into storage space I was mistaken about the hours available.

LeAnna H. le

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Le client n'a pas laissé de commentaire.

Darius S. le

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Great service!! Convenient location!! Ashley Ayala is the best!!!!

Kandice B. le

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Le client n'a pas laissé de commentaire.

Martin G. le

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All good

Daniel M. le

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The gentleman that was at the front counter was very helpful and very courteous..

julian W. le

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Le client n'a pas laissé de commentaire.

Felicia M. le

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Le client n'a pas laissé de commentaire.

RICHARD B. le

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Le client n'a pas laissé de commentaire.

Carolyn B. le

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Ashley was very helpful and worked with me well. Customer service like that is rare and much appreciated.

Gail H. le

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Improve on the app to pick up and drop off truck s and have the contact person answer the phone when app doesn't work

Cherylne M. le

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Le client n'a pas laissé de commentaire.

Alison J. le

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Le client n'a pas laissé de commentaire.

GENEVA F. le

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Le client n'a pas laissé de commentaire.

Daniel T. le

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Ashley did a great job of caring for our moving needs. She is great!

Thomas M. le

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no suggestions

Seth L. le

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No problems--smooth process

JASON L. le

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This storage wasn't only convenient but very affordable compared to others. I enjoyed storing my things here.

Aaron L. le

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Such a shame this facility doesnt provide the free one month storage. Then quit advertising it. You use the free one month storage line to scam the customer. Honeydick!

CHRISTINA S. le

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Facility is clean but roof not maintained. The unit has a leaking roof and my stored materials were damaged. I did report this and was told too bad and they accepted no responsibility.

HEATH N. le

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Not sure if there are climate controlled storage units available there?

MICHAEL MB B. le

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Some people not so friendly than others is the only thing I noticed that could be improved really.

JEANNIE S. le

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Mexican coackroaches on the other end of the building near exit door. I notified the attendent.

C. CAMILLE L. le

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Checked out 10AUG2018. Receipt provided and signed. Call fr storage, unit open, locks off. Confusion. Checked out Julie Schmick not Laughhunn. Tried to get refund for overpayment. CSR 17th very rude!!

pam s. le

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Thank you for the ease of dealing with Cliff. He was great!

BONNIE C. le

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When I arrived just a minute before closing, and she treated me very nicely and didn`t make me feel rushed or that I was bothering her in any way. I really appreciated her.

JULIANNA J. le

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Very pleasant

HEATH N. le

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Good check in service. No issues. Clean and well maintained place. Large storage areas. Would recommend.

MICHELLE B. le

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yard area and inside buildings very clean