The trucks are parked in 3 different lots, 2 of which aren't with the company building and 1 isn't even in view.
Gary G.
Customer Reviews for Organized Koz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Chap serving me was very pleasant and helpful.
Wayne R.I accidentally booked the wrong date so I went in to cancel. The owner was more than accommodating and changed the date and made sure I had everything I needed. This was the best experience ever
Neil G.App was absolutely terrible. Could not press a lot of options or buttons. Couldnt get selfie to take. 30 minutes spent there, when in 5 mins on uhaul.com got it booked. Huge Crack in windshield, shrill whistling howling during drive as a result. Safety concerns due to that, wasn't sure it would hold. How did this pass inspection? Dirty socks behind driver seat, I wasn't touching it. Location was unmanned due to illness (which is fine, stay home if sick, feel well soon) or I would have exchanged for another.
Jody B.Besides the location I had nothing but issues, problems, and extremely ignorant and rude customers.er service over the telephone. And that was waiting for over a half hour on hold the first time. The 2nd time someone picked up, I was on hold for just over 20 minutes. Someone picked up, didn't say a word then hung up on me again.. Then was told that I couldn't have the truck for anymore extra days.. Also when I first made a reservation for a "20 foot truck" I was called back not long after making the reservation and the lady stated that I could not have that truck, that all they had was a 10 foot truck. Then! I was going to put my things away and he remembers me from a lil girl. Because of this experience I will not be contacting uhaul for anything again and will make sure people know why!
Tasha L.