Your app is confusing, difficult to navigate, and does not work well. I spent 30 minutes trying to get the app to accept photos upon returning. Finally gave up. Good news was the final bill was correct, despite the frustration.Daniel K.
Customer Reviews for Original Blonde Welding and Fabrication LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Bellefontaine, OH 43311
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Deseria F.
They are very accommodating and it was wonderful and we will use them again in the future when needed. We will also recommend them to family and friends.KEVIN G.
Le client n'a pas laissé de commentaire.Gunner D.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Jerry S.
Le client n'a pas laissé de commentaire.Beverly H.
Le client n'a pas laissé de commentaire.Tina S.
This place was great!Christina U.
Robin and the Manager were awesome, they took really good care of me, helped me out the best thing could in order to have a great and successful move, in which I accomplished thanks to themJonathan R.
Le client n'a pas laissé de commentaire.Eric T.
Not anything actually. Went great!Cheryl D.
The guy who hooked the trailer up to our truck did not screw the trailer to the hitch securely. When we loaded my motorcycle the trailer came off the hitch and flew up in the air. Apparently the staff have not been trained in securing trailers to hitches.Diane W.
Le client n'a pas laissé de commentaire.Jessica H.
Le client n'a pas laissé de commentaire.THOMAS G.
Le client n'a pas laissé de commentaire.Scott H.
Very helpful and good to work withSteve T.
Le client n'a pas laissé de commentaire.Jeff T.
Le client n'a pas laissé de commentaire.Blanca G.
Le client n'a pas laissé de commentaire.Penny B.
Le client n'a pas laissé de commentaire.Richard C.
Le client n'a pas laissé de commentaire.MATTHEW W.
Le client n'a pas laissé de commentaire.JONATHAN F.
Le client n'a pas laissé de commentaire.CHAD H.
Sneak in and check them outMARK N.
Chrissy was awesome she went up and above with the service i received. Very professional i will recommend this UHaul location and i will return when i need a moving truck again.TIMOTHY H.
Le client n'a pas laissé de commentaire.PEDRO S.
When setting up reservation online, there needs to be more capability to change destination drop off. Had difficulty changing that once we were done unpackingJeremiah R.
Le client n'a pas laissé de commentaire.SEAN M.
Le client n'a pas laissé de commentaire.cindy H.
Le client n'a pas laissé de commentaire.ROBERT D.
I would recommend that they NOT zip tie in the dolly and blankets. If people want them, ask them to rent them ahead of time bc we had our own and didn't need them. Given the company zip ties them in, they got in the way and took up space. We wished more than once during the day that they weren't there. Just a suggestion.pim W.
Le client n'a pas laissé de commentaire.MARK CURTIS S.
Really lady .very friendly and was able to take care of me at last minute decision.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.Eric S.
The attendant even told us about the restaurant next door which was great!STEPHEN H.
They were helpful upon arriving and handled transaction quicklyPenny B.
Le client n'a pas laissé de commentaire.Timothy W.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.John P.
Very nice ppl at original blonde . Would recommend them to anyone .CHRISTOPHER L.
ASSOCIATES WERE FRIENDLY AND HELPFUL. I HAD VISITED ANOTHER UHAUL LOCATION AND THE ASSOCIATES THERE WERE NOT VERY FRIENDLY OR KNOWLEDGEABLE ABOUT THE EQUIPMENT. I WILL RECOMMEND THIS LOCATION TO OTHERS.KRISSIE WAS VERY HELPFUL.LEE W.
Le client n'a pas laissé de commentaire.TRENT B.
Le client n'a pas laissé de commentaire.amy J.
Le client n'a pas laissé de commentaire.RONNIE S.
Le client n'a pas laissé de commentaire.JESSE D.
I'm not sure if it's the app or just my phone, but it seemed like I was having trouble keeping connection with the appMatthew M.
Extremely helpful staff. Enjoyed chatting with them.Michael M.
Customer service representative that called to confirm my reservation was not very knowledgeable.Mary G.
Le client n'a pas laissé de commentaire.Eugene G.
Excellent service and very friendly staff!Karen R.
The team working check in was efficient and friendly.Jerry S.
There is not enough space!CAROLYN Y.
Personnel amicalGreg M.
Le client n'a pas laissé de commentaire.Michele R.
Le client n'a pas laissé de commentaire.STEVEN C.
Le client n'a pas laissé de commentaire.EDGAR P.
After hours the drop off location was dark, thocation was not someplace I'd want my wife to visit alone at night, and the drop box hard to findâ€"I recommend improving the exterior lighting. We received a phone call the next morning as a follow-up, which was great. Staff there were also very friendly and professional. Great job!Kimberly H.
Have more available equipmentMICHAEL M.
Le client n'a pas laissé de commentaire.DAVID W.
Le client n'a pas laissé de commentaire.JOHN P.
Several complaints about this location. Trailer was infested with ants. Fella who hooked up the trailer really struggled with connecting it too the truck. First Time Maybe? But my biggest issue was being charged for 3 days of use. I rented it on Friday at 4pm and returned it that Saturday at 4:30pm. I deposited the contract into the deposit box located outside the office and thought I was good to go. Apparently that wasn't the case, I found out Monday that I was charged a $20 fee for processing the trailer and an additional $60 dollars for not going online and checking in as well on Saturday when I dropped it off. We were never told to do that when we picked up the trailer on Friday. Would have been nice to know. Def not happy with my experience with U Haul and this branch and would not recommend it too anyoneJAMES F.
Le client n'a pas laissé de commentaire.Jason C.
Le client n'a pas laissé de commentaire.Sydney B.
Pick up location noticed a low tire and changed it promptly. No other issues at all, quick and easy, equipment worked top notchMichael T.
Explain the new policy that if you do not use the online app t check in the equip after hours, you have to pay $20 USD for a conveinance fee. I have rented equip from uhaul for 20 years and always dropped off after hours with no fee. My attention should have been drawn to that fact when I reserved the trailer online, not at pickup, not the day after in an emial, that I had to pay another 21,2 USD. It is not respoinsibility of the counter rep, it should be clear on THE WEBSITE WHEN YOU RESERVE.David W.
Le client n'a pas laissé de commentaire.Jack B.
Christy was extremely helpful in making sure I got the correct auto trailer for me. Was also very helpful to ensure that I didn't need anything to assist in moving my vehicle. Will definitely go back if I need any U-Haul rentals in the futureMichael M.
Dropping the truck off was an bad experience the online app dont work customer service had me on hold for like an hour..Bellefontain was supposed to open at 7 am the next day and they wasnt called customer service again and they couldn't get intouch with them either all the money you spend with uhaul they can do better..Very unprofessionalPamela D.
Le client n'a pas laissé de commentaire.Michael M.