Évaluations des clients Oscar's Smoke Shop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Oscar's Smoke Shop

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Carl D. le

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Le client n'a pas laissé de commentaire.

Jamie D. le

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Parked two floors down in a basement under a huge building. When trying to fill out app details keeps freezing. Took me an hour to unlock the van. Wasted valuable time

Vitor L. le

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Le client n'a pas laissé de commentaire.

Matthew R. le

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Le client n'a pas laissé de commentaire.

Nathan O. le

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Le client n'a pas laissé de commentaire.

Katelynn H. le

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Le client n'a pas laissé de commentaire.

HAMID A. le

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I had very bad experience with u haul today. The woman in oscar smoke shop can not clearly speak english and cannot explain the rules of the service. Parking of uhaul van was very confusing. It took me 20 minutes to get out of parking. And at the end I had to wait a lot for entering the parking as there was a construction and road was closed. As a result I was late for 30 minutes. I spoke and explained the situation to u haul manager through phone but they did not accepted my reasons and I had to pay penalty fee for 50 cad although it was not my fault. Kindly ask you to credit me back the penalty payment and improve service in that location. Thanks, Hamid 778 238 81 49

Julian Arturo C. le

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mejor el lugar de estacionamiento

John T. le

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The parking garage is hard to get in and out of with the big van

Jun Sug C. le

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Le client n'a pas laissé de commentaire.

Qing F. le

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Le client n'a pas laissé de commentaire.

Sholin S. le

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The experience started out ok the lady at the shop seemed sweet and nice however, there was a language barrier. There was no pre inspection done for the truck itself. We were just give the keys. When we got to the u haul we saw that the right side mirror was damaged we assumed this was already addressed and this uhaul was just damaged. We did our trip returned the uhaul as we got it. Later that evening we got a call from the lady asking about the damage, and we advised her that it was already there. She said OK and hung up. Later in our contract we see a charge for the damage for $150 when we barely used the u haul and did not do any damage whatsoever. When contacted the lady back she just said contact u haul. So we did and now are waiting on upper management. Which we are hoping will resolve the issue. Overall unfortunate experience. and shady location avoid at all costs.

Sam P. le

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This location is not great to act as a U-Haul dealer. The U-Haul vans are parked underground in the hotel parking lot, which was extremely small for the size of the vans/trucks. It's almost impossible for anyone to park such a large vehicle down there. Additionally, there is a strong language barrier between the shop owner and customer. It was a big struggle to communicate and get things done efficiently due to this. A translator or something should be considered when working with U-Haul customers vs. just buying something at the convenience store.

Juan N. le

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Le client n'a pas laissé de commentaire.

Kelsey B. le

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They woman that helped me was very nice. I would definitely recommend this and also use it again.

Axel P. le

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Le client n'a pas laissé de commentaire.

Charlie W. le

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I was delayed 30 minutes before I could pick up the can due to poor communication from the employee. Very little English and struggled to communicate with customers. She has to call a translator.

Doris L. le

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Le client n'a pas laissé de commentaire.

brooke J. le

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Le client n'a pas laissé de commentaire.

David William G. le

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No complaints about service, but to park a u-haul van in a passenger car parkade is ridiculous. The turn radius of the van verses the available space is way too tight to comfortably navigate the parkade, let alone park the vehicle. I would not rent from this location again for that reason alone.

Ali L. le

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Le client n'a pas laissé de commentaire.

Filip M. le

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Le client n'a pas laissé de commentaire.

Colin B. le

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my order location was changed without even asking me what would work better for me. a little more heads up and communication with what suits your customers better would be nice. Also you moved my pickup and drop off location after i had something "reserved" making me pay more in kilometres and gas, with no compensasion and little regard to how it effected my plans.