I did everything online so like previous experiences with you haul, I show up and am on my way in a matter of minutes. This location took over an hour and I had to go to a second location because they did not have furniture blankets or a dolly. Starting from the night before until almost noon the day of pickup, no one answered the phone so we got on the road hours later than we wanted to.Richard K.
Customer Reviews for Outback Buildings Plus
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
New Braunfels, TX 78130
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great place to stop by and visit to get your rental.Alfredo V.
The employee that checked me out was very professional and courteous. There was no pressure to get the inspection done, and I was able to look over the vehicle thoroughly for any vehicle damage. Great ExperienceVictor E.
Le client n'a pas laissé de commentaire.Allen T.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.SCOTT S.
The office was not clearly marked. They had issues with trying to finish the paperwork took over 45 minutes and I filled out the paperwork on line. They were not able to print me out a paper receipt. The truck was dirty on the inside, it had an earing left on the seat, water bottles under the seats, spilt stuff all over the cup holders/seats/doors, it had a loogie on the windshield and the box part was snot swept out and trash was in there. I had to open the bag of blankets because she said there was 12 but I did not think there was, so I counted them and sure enough there was only 6, she did provide me 6 more.Traci U.
Staff didn't know how to process a uhaul customer. Had to call his mom and uhaul corporate. This location is not indicative of the typical uhaul experience. Waited for over An hour.Ashley D.