Le client n'a pas laissé de commentaire.RONNIE J.
Customer Reviews for Outdoor Escape RV
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Amherst, VA 24521
(Located 4 miles south of the 29 South Bypass located on 29 South Bus)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 5h pm
- Mar : 12h pm à 5h pm
- Mer - ven : 9h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : 11h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Angela W.
Le client n'a pas laissé de commentaire.DIANE K.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.LEE B.
Le client n'a pas laissé de commentaire.Leigh A.
Jennifer was very kind and helpful!Derek J.
Le client n'a pas laissé de commentaire.MARK T.
Everyone I worked with during this rental process was wonderful. The truck was clean and ran very well. Will definitely use uhaul again.Eric F.
Le client n'a pas laissé de commentaire.Keith M.
Outdoor Escape RV was wonderful to work with. U-Haul, the company, absolutely stinks!!! You assume everyone has a smart phone or internet to conduct all business. Renting the truck was easy. Returning it was an absolute nightmare. I will not recommend U-Haul ever and I truly hope to never need them again in the future. I will, however, continue to do business with Outdoor Escape RV.TIM J.
Le client n'a pas laissé de commentaire.Jacqueline R.
Le client n'a pas laissé de commentaire.Raymond W.
Le client n'a pas laissé de commentaire.Gracie S.
Le client n'a pas laissé de commentaire.ELIZABETHSTUART C.
Pick up was confusing and frustrating. Not the locations fault, the app is horrendous and â€œ24/7 pickupâ€ is a lie. I had to call customer service and wait on hold for 15 minutes before I could get the keys for the truck. Once my 45 minute pick up process was done, the inside of the cab was dirty. I had reserved furniture blankets and a dolly as well, which were no where to be found. I went back to the app to report this, but there was no option to do so. I was on a time crunch to move, so I just had to deal with what I had. Once I dropped off the truck, the location was open and I informed the associate inside of the missing items. I was still billed for them. A few days later, Uhaul customer service reached out and processed a refund for the items. Just an overall garbage experience on a day when I was moving so I was already stressed.Jacob A.
This place was so friendly and helpful during a very stressful time in my life. Such a blessingFrances B.
Wonderful customer serviceRichard M.
they were excellent in service and support. ThanksRICHARDGEORGE M.
The staff was very polite and courteous. All the way around was a great experience and I would recommend them for anyone's next move.Michael M.
Le client n'a pas laissé de commentaire.RACHELALANA O.
Le client n'a pas laissé de commentaire.DOUGLASMICHAEL D.
Outdoor Escape is the best! They seem to always have the equipment I need and the staff is very helpful and friendly!Alan G.
Le client n'a pas laissé de commentaire.DOUGLAS V.
I have used this location before and the agent goes out of her way to accommodate her customers. She does it with a pleasant and helpful attitude. You are fortunate to have such an employee.Theresa R.
Too far awayJill U.
Can't think of anythingWARDHENRY M.
Jennifer and her team are just lovely - and always so helpful. And her location is perfect for us, in particular.Kelly K.
Le client n'a pas laissé de commentaire.DENISEWATKINS A.
Le client n'a pas laissé de commentaire.OLGAANN D.
Le client n'a pas laissé de commentaire.STEPHENCHRISTOPH M.
Le client n'a pas laissé de commentaire.Amy A.
Very nice lady. Ensured I was not charged for the equipment I did not get .James W.
Le client n'a pas laissé de commentaire.VICKILYNN C.
This particular drop off location is right on a major road and very near our home. So, for our purposes - perfect. Ask me for a reveiw on the Uhaul storage facilities - as we tried that as well.. Review would not be positive.PAUL M.
Jennifer was very helpful and super nice.MICHELLE A.
EVERYTHING WAS FINEKim H.
Le client n'a pas laissé de commentaire.Benjamin C.
Le client n'a pas laissé de commentaire.PAULSTEPHEN J.
Le client n'a pas laissé de commentaire.AARONWALTER S.
Very unorganized. We arrived with truck at 11am and found out on Tuesday they open at noon. There were 2 people standing around waiting (one for rental amd another for boxes) and 2 others pulled in while we were there and they left to go down the road. Lots of business being lost with odd hours. Dropping off was easy even though they were closed. Just worried about someone hitting truck after we left and then us potentially being charged for damage.MARTHA C.
It had easy access for pickup and return.Steven U.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Kendreana C.
Excellent customer service here! Very kind while trying to make up for the uhaul website screwing up. Uhaul allowed me to reserve a van in Lynchburg that was not actually available. Of course I didn't find this out until I arrived to pick up my rental. Then after the website wasn't working or allowing me to rent the van I reseved... I had to call u-haul and wait on hold for over 30 minutes to resolve the issue. I was eventually told the truck I reserved was out of commission and I needed to go a half hour away to pick up a different truck that was larger and less fuel efficient. Then I needed to drive back 30 minutes to where I was moving from. The whole process set me back 90 minutes and ended up costing me far more in gas. Because of the delay I was then delayed even longer waiting on hold for over 30 minutes again because the delay put me at my destination uhaul dealer just after they closed... Forcing me to make the return online which took far longer and set us back even further. To add insult to injury... Then U-Haul charged me for extra mileage that was the result of making me drive 30 minutes further away to pick up the rental vehicle. Dealing with uhaul online and the wait over the phone was very disappointing. The van had dirty windows and could have used a washing.Greg O.
This location was awesome in every way. They were nice and helpful.Stephen E.
Le client n'a pas laissé de commentaire.BERNIE C.
Amazing people at this location; very friendly and helpful.Christopher S.
Pleasant experienceKEVINLEE C.
Le client n'a pas laissé de commentaire.ELIZABETHT V.
Le client n'a pas laissé de commentaire.Paul J.
Good people! Would rent from them again!!VIRGIL C.
Le client n'a pas laissé de commentaire.Christopher P.
Le client n'a pas laissé de commentaire.Jonathan B.
Friendly,Very helpful& make sure you have what you need to help make your move less stressful.Good folks!JEFFREY T.
Le client n'a pas laissé de commentaire.MICHAELDOUGLAS M.
Very courteous and helpful. Great people.Wayne H.
Le client n'a pas laissé de commentaire.JOSHUAEDWARD M.
Le client n'a pas laissé de commentaire.GARY S.
This was 30/miles away and closed Tuesday until noon. I understand the reasons, but pick up was frustrating. However, the uhaul representative that I reached on the phone was very helpful that morning for a 9:00 pick up.Tammi N.
Had to drop off after they closed at 4pm.CYNTHIALEE P.
Jennifer Collins provided excellent service. The U-Haul programming - delayed my departure by at least 10 minutes because of glitches. U-Haul's website wanted to charge an additional $40 for a late fee and $14 for insurance, yet I turned in the truck on time. Fix the glitch, please, or I'm done with U-Haul.Randall R.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Donald H.
Le client n'a pas laissé de commentaire.Laura M.
The online service to pick up and drop off is NOT easy to use or Navigate.Mark P.
We dropped the truck off the same night. We didn't speak with anyone.VICTORIA F.
efficient and friendly serviceEDWARD M.
Down to earth, kind people. Easy return!Ralph B.
Very friendly!Joshua H.
Le client n'a pas laissé de commentaire.John A.
Always have a 6 x 12 enclosed trailer available so we can use this location more often. Merci!Andrew U.
Le client n'a pas laissé de commentaire.FAWNL H.
Super friendly and helpfulDavid V.
Le client n'a pas laissé de commentaire.TRINTINAFRANCINE C.
Nothing ! All was good ! Don't change anything , nothing is broken !RUSTY C.
Le client n'a pas laissé de commentaire.Laura G.
I couldn't have been more pleased with whole experience;fine representatives of UHAUL!SANDY M.
Le client n'a pas laissé de commentaire.Carol S.
Checked in before heading to pick up our equipment and having them call our pick up location to make sure the truck would be ready (location open due to Covid), and really liked the couple running that store. Will be dropping off again this weekend. Fingers crossed the move will be as smooth.JOHNTHOMAS C.
Le client n'a pas laissé de commentaire.CHASITY W.
Person taking care of pick up paperwork, etc. was very friendly.Scott S.
Le client n'a pas laissé de commentaire.EDSEL V.
Le client n'a pas laissé de commentaire.KEVINCHARLES I.
Very friendly and helpfulZACARIAS C.
Excellent serviceTERESAAKINS W.
Cannot think of anything to improve matters; this is a very good and well-run location. We choose this location first whenever we have need of moving equipment.christine F.
Le client n'a pas laissé de commentaire.Norman M.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.REGINA M.
Le client n'a pas laissé de commentaire.JEFF S.
Le client n'a pas laissé de commentaire.Ian C.
No need for improvement. Very courteous and welcoming.HENRY S.
Exceptional customer service. This local neighborhood dealer goes above and beyond to ensure a great experience.Sunny T.
Le client n'a pas laissé de commentaire.Marilyn H.
Excellent experience. I have told friends that need to rent anything to go to Outdoor RV to rent ihauls. Easy instructions on the truck and return. Will use them again.Cheryl M.
Listen,listen ,listen to the customer...William S.
Le client n'a pas laissé de commentaire.Larry H.
Le client n'a pas laissé de commentaire.Laura G.