Évaluations des clients Outlet Tobacco Reynoldsburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Outlet Tobacco Reynoldsburg

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Juleaus S. le

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Everything was great. I used the online truck rental process rather than dealing with a live rep. The overall process was very easy and smooth. Would recommend again. This location had plenty of trucks, and mine was pretty clean.

maryam N. le

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There should be an option for hourly rates. Charging another day for a late return is unnecessary.

Quaashiea T. le

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Correct the address on the google app. But everything else great.

Beverly H. le

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The truck ran smooth on freeway but transmission was loud city driving. I was told I was only being charged for 1-way and was charged for the round trip. Reservation was made over the phone but have to review my original paperwork. Was told Cleveland area had no trucks available but passed the HAul on Northfield and there were 5 trucks in the yard at 4:45pm. I feel scammed!!!

Diana V. le

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Le client n'a pas laissé de commentaire.

SOUMYARANJAN M. le

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1. It's very difficult to locate store using Google Map by the provided address. 2. This store is a tobacco store which also runs UHAUL rental business. They give priority to their tobacco store customer while checking out. They kept me waited for 30 minutes until they have attended all customers even though those customers came after me. As its a tobacco store, customers kept coming constantly and I was kept waiting. 3. The store guy was rude and has no knowledge on the UHAUL reservation system.

Madhav A. le

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Le client n'a pas laissé de commentaire.

James B. le

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They didnt have the truck I reserved and cursed the whole time like it was a big inconvenience. Now I was billed for a truck I never recieved. They should not be an authorized dealer for Uhaul. Terrible customer service.

ENDRE G. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Le client n'a pas laissé de commentaire.

Ronda E. le

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Le client n'a pas laissé de commentaire.

jennifer C. le

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Le client n'a pas laissé de commentaire.

william S. le

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I received the truck with no seal on the back. I opened up the back and there where cigarette butts and cigar stems everywhere. In the cab there where cigarette ashes everywhere. The truck seemed to run fine and make my move a one day thing. The Shop I got the truck from was a real doozie. Te counter was full of random nick knacks, and the display cases where full of bogs, gas masks, and other weed paraphernalia. the manager/owner took no information from be but my phone $. when i return the truck he just had me take a picture of the receipt because they cant print any. then charged me almost double from the estimation he had before hand. Would not recommend this place to anyone.

Leah A. le

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The clerk was incompetent. He advised me that I could drop off the truck in Dayton Ohio when I picked the truck up. He also told me when I called him that he would call the 1-800 to ensure that my drop off I’m Dayton was recorded on my contract. The next day this same clerk advised me that the truck was only for in town moves and he was unable to make any changes my contract because the store was only an authorized dealer and not a UHaul store. I ultimately was charged a wrong location fee. I was completely misinformed and misled and subsequently penalized.

Frank T. le

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Le client n'a pas laissé de commentaire.

Peter H. le

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Le client n'a pas laissé de commentaire.

Titus K. le

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Thanks for getting better

Endalkachew B. le

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Very crowded

Paul B. le

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The guys behind the counter were quick and the truck was clean and ready to go. Will definitely check with them again when a truck is needed. Thanks

Endalkachew B. le

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Le client n'a pas laissé de commentaire.

Moraimee R. le

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Great customer service

Melissa G. le

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This location was not one I picked. I couldn't find the location and the gentleman that answered was not very clear. Once I found the location the gentleman was very helpful but hard to understand.

Jacob T. le

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fix the instructions when you click on directions on your website, and maybe the dealer should actually answer the phone. customer service was unfortunately no help at all. the check engine light was on in the truck and the seat adjuster was broken. overall a bad experience

Sandria W. le

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Wonderful customer service

nate H. le

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Really customer friendly and knowledgeable. Pleasure doing business with.

Jennifer B. le

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Staff was very friendly.

Ronesha F. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Le client n'a pas laissé de commentaire.

Cindy B. le

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Le client n'a pas laissé de commentaire.

kennedy W. le

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Over charged not professional at all door wouldn’t close and breaks are bad

Brandon N. le

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Le client n'a pas laissé de commentaire.

Winston Q. le

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Le client n'a pas laissé de commentaire.