The receiving facility is very small and I did not need to go in because the owner came to me. Very friendly guy who took my keys and completed everything for me. Very nice guy.michael R.
Customer Reviews for Owls Truck Tire Service LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Willow Grove, PA 19090
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gordon L.
Android app is still a bit wonky. Was unable to upload a "disapprove" photo. There was graffiti on the back door of the truck that did not show in the "approve" photo, but I had no choice but to "approve" if I wanted to move forward. There are other clunky bits too, - it's gotten better, but still needs work. (Samsung Note 20)Dale H.
I was given incorrect information about filling the gas tank and now you are charging me for gas I should not be charged for.MARC B.
Le client n'a pas laissé de commentaire.james M.
Le client n'a pas laissé de commentaire.CARSTAIRS J.
Le client n'a pas laissé de commentaire.DONNA S.
Excellent consumer serviceTAMMY M.
Le client n'a pas laissé de commentaire.RONALD W.
Great serviceMARTIN C.
Le client n'a pas laissé de commentaire.Slava R.
Le client n'a pas laissé de commentaire.ADAN R.
Le client n'a pas laissé de commentaire.MATTHEW B.
Le client n'a pas laissé de commentaire.BRIAN S.
The customer service was awesome, I love the fact that I could call and let them know I needed to rent the truck another day,. I will be using this U-haul service againNaptramous E.
Le client n'a pas laissé de commentaire.SEAN E.
Everything went very smoothly. The owner was very accommodating and friendly; also very helpful with information! Would definitely recommend this location for a great experience with your move!!Donna W.
Staff was very friendly and helpful, which really meant a lot while dealing with the stress of moving.Robert F.
The Uhaul website kept kicking me out trying to return vehicle.Alissa W.
Quick easy pick up and drop off. Friendly serviceJonathan B.
Le client n'a pas laissé de commentaire.FREDERICK C.
Excellente expériencep keith C.
Le client n'a pas laissé de commentaire.Taesoo L.
Le client n'a pas laissé de commentaire.Aaron L.
Very friendly. I showed up earlier than my scheduled reservation time. but they was no issues as they had it ready. I would use them again.Mark W.
Was easy to drop off and just walk away.Jacob P.
No staff available for help. Signed up for in person pick up but when I arrived no one was there and realized it changed to mobile pick up.Teresa A.
Have windshield clean inside and outGloria M S.
Le client n'a pas laissé de commentaire.Min Yuen M.
Le client n'a pas laissé de commentaire.Kent M.
Cleanest and most efficient uhaul experience ever. Really glad we found this place for future needs.Casey W.
Completely satisfied! Al is great and the van was in excellent condition.James H.
Le client n'a pas laissé de commentaire.Emily M.
Very dark and not well defined.Beverly B.
This is a first class operation!Anthony C.
Al was pleasant, helpful and great to work with!TIMOTHY N.
Le client n'a pas laissé de commentaire.Charles J.
Owner was very accommodating in dealing with our schedule changes and challenges with the app.James B.
Le client n'a pas laissé de commentaire.John R.
The best experience I've had with U-HaulJustin H.
Le client n'a pas laissé de commentaire.Christopher K.
Le client n'a pas laissé de commentaire.antwan B.
Le client n'a pas laissé de commentaire.Alyssa Q.
Le client n'a pas laissé de commentaire.evan T.
This was not the location I requested and was miles from my pick up location. the location I requested was 8 miles from my pick-up point and this location in Langhorne PA should not be used EVER!!!!BOB V.
The man working there was very friendly.Andrew O.
Le client n'a pas laissé de commentaire.Scott G.
None. We left personal items in the truck. We were able to retrieve items. Very supportive..Brenda W.
Absolutely the nicest, friendliest and caring individual I ever did business with in over 30 years of renting UHauls from Phila to Pittsburgh and in between! Courteous, efficient and down right nice. He had everything ready, neat and clean. the return was simple and easy. Only took about 3 minutes!James M.
The only downside to the whole experience was the return process. After a long day of moving, there were an unnecessary amount of steps to return the van because it was after hours.Rebecca B.
Weird, out of the way location. It made no sense why I couldn't pick up and drop off at the same place. At least I could drop off after hours and drop off was much easier than pick up.Zoe K.
Le client n'a pas laissé de commentaire.Gordon L.
The online pick up didn't work, but I called the number on the door and he came out right away to do the paperwork manually on a Saturday at 5 pm! He was SO pleasant and helpful!Kristina R.
Le client n'a pas laissé de commentaire.SYDNEY S.
Don't change my pick up location. I had reserved at another location and suddenly had to drive several miles out of my way to pick it up. I ended up with overage charges due to this.Edward M.
Clearer labeling of where to park the U-Haul when dropping offNicole W.
Great customer service went above and beyondMARTIN C.
Could not have been easier.Andrew M.
It was a pretty good experience, they didn't have the truck I ordered, but upgraded me for no additional cost. The staff is responsive and the contact free pick up and drop off was easy.Addam C.
Great experience!Carol R.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.Lisa M.
Pick up location lied about the gas tank level. I'm sure the drop off location tried to help but I was still charged when I returned with more gas than what I picked it up with. Made 2 trips to the location because the web developers of uhaul are incompetent with the online drop off service.Kyaw Zin W.
If this location continues to give the perfect service that I received, no worries.William D.
The proprietor was very nice and helpful. We will rent from him again. Merci.Christoph L.
do have a bit of a problem. I left my purse in the vehicle & when I inquired about it the check out man said it wasn't there.Barbara G.
Customer service was great and I like supporting a mom & pop business!Jules P.
Le client n'a pas laissé de commentaire.Angelo C.
Great service. Fast check in and check out, clean vehicles, explained vehicle features well. Will use this location again 10/10.Timothy D.
Le client n'a pas laissé de commentaire.Gail L.
Le client n'a pas laissé de commentaire.Lauren D.
Le client n'a pas laissé de commentaire.Timothy F.
Alvin was courteous and when he heard we were new to the area, he welcomed us and said to call if we need anything.JOYCE S.
Le client n'a pas laissé de commentaire.Kevin R.
The man at this location was very niceEmily M.
Le client n'a pas laissé de commentaire.Sean G.
Le client n'a pas laissé de commentaire.Christian T.
the office is not clean and the price that you have on internet says 20 use and i was charged much more for one day.Elias D.
Le client n'a pas laissé de commentaire.alberto L.
The mobile pickup was amazing! No wait and quick and easy. Absolutely loved it.Lauren R.
NOTHING.! ??Lisa M.
Le client n'a pas laissé de commentaire.James W.
Excellent rental. Clean van, immaculate, great service. 5 stars.Philip E.
The location was a bit disorganized. The folks were nice enough, but it did not appear they had an efficient system to move people along.Elizabeth B.
Helpful and expedient. No complaints here.Andrew F.
Le client n'a pas laissé de commentaire.chuck H.
Le client n'a pas laissé de commentaire.LYLE H.
Everything was great. Thank you Thank you!!!!!luther J.
Le client n'a pas laissé de commentaire.Gerd T.
Le client n'a pas laissé de commentaire.joe D.
Le client n'a pas laissé de commentaire.Sam L.
Alvin and his employees were so wonderful! moving is stressful but renting the u-haul went smoothly and alvin was very professional and courteous. for any future u-haul rentals, i am coming here. i have no suggestions for improvements.Maegan M.
Le client n'a pas laissé de commentaire.Cynthia M.
Great people.. helped me out of a jamMark B.
Great customer service...follow-up calls, etc.Michael R.
When I got there, all of the trucks were in excellent condition (not just mine). The representative had excellent customer service skills. He made everything very easy to understand. I had a lot of questions, and I wasn't rushed. That made the process very smooth. I've been to other U-Haul locations and had totally different experiences (nowhere near as good). As an army veteran - etiquette & service mean a lot to me. I'd definitely come back.James S.