Le client n'a pas laissé de commentaire.
Melana R
Customer Reviews for Ozark Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Parking slots for trailers were on a slope with no chocks. Some form of parking chocks are necessary.
Richard DSeth did a phenomenal job getting the trailer checked out and hooked up. He made sure I had everything I needed and took care of attaching the trailer when I arrived and removing it when we were done
James TThey called me 4 days after returning the trailer telling me that I hadn't returned it yet. Told them to go look outside and lo and behold it was there.
Jarin DOutstanding customer service. Tech (didn't catch his name unfortunately) was very personable, helpful, professional. Easy online checkin, hookup, inspection. Will use again.
Russell RDrop off no one around to rate
Kathy FOn-time, excellent condition of vehicle, very friendly customer service.
Andrea PInside back of the truck had trash inside of it.
Howard ANothing everything was really organized and clean and quick service
Valerie BThe wiring for the lights were faulty. I was pulled over by a police officer in Siloam Springs and given a warning. The trailer lights were not fully functional and had a short in them. Please inspect the wiring more thoroughly before offering the trailer for use.
Jake HVery nice customer service!
Hector SSeth was great. He went out of his way to make sure everything went smoothly Thank you
Curtis QI stopped by earlier in the morning of the day I was to pick up just to make sure a van was going to be available for my 6:00 pm reservation, and learned UHaul had put me in a precarious situation by renting the location's only van out for that day. I told Seth I had to have that van that evening. He went above and beyond in contacting the current renter to make sure they got it back in time. It ended up arriving 45 minutes late, but Seth stayed after work to make sure I got the vehicle. I'm very pleased with the actions of the location, but learned a lot about UHaul's policy and will likely rent from Ryder or some other provider in the future.
Brian BSeth is extremely easy and helpful to work with.
Randy SVery friendly and kind. Not a busy location like some I've been too. I will definitely use them again.
Eric LInventory looked pretty thin.
KEVIN BTrailer was the perfect size and the employees at this location were very nice and helpful. I would recommend this location to anyone needing a piece of U-Haul equipment. Tom
Thomas RThe gentleman at the front went above and beyond to help me out. This is hands down the best UHaul location I have ever been to. I would recommend anyone use this location.
Harrison WExcellent service à la clientèle. Had an issue with my lighting hookup and Seth spent extra time helping me get things ready to roll. Extremely appreciative of his expertise and patience. Will be sending my friends and family to this location specifically.
Isaac BEverything went really well. The young man who helped me was very knowledgeable and very courteous!!
Bryan LNothing needs improvement. This is the absolute best experience I have ever had renting. Staff gave great customer service! I will come back to this location for all my future rental needs.
Ron SAmazing service! The truck was perfect and I felt very taken care of. Will return!
justin wCustomer service was great! Seth the manager was a great help and was very knowledgeable! Je les recommande fortement.
Ralph WMy problem wasn't the location. They were fine. My problem was u-haul and where they sent me to get the truck. It cost me a extra $45 and a extra 50 miles worth of fuel for no reason. They had 2 available trucks local.
Raymond RSeth did a great job helping me out with trailer and everything ! I am a realtor and will recommend to my clients
Ed FGreat service and friendly staff.
Charles HWas tolded a charge quote and when the truck returned it was charged a higher rate.
Gloria BVery cordial. Handled everything perfectly.
Steve HEverything went well
Ken GWill definitely recommend Ozark Mini Storage, Outstanding customer service, every step was explained well. Thank you happy new year!
carlos a